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Paramount Hyundai of Valdese

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,080 Reviews)
81

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
36
Total ReScores
4.4
ReScore Average
81
Net Promoter Score ®

Business Details

About

Paramount Hyundai is conveniently located in Valdese, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Paramount Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Paramount Hyundai is conveniently located in Valdese, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Paramount Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(828) 874-2161

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
101 Malcolm Blvd. Valdese, NC 28690
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,080 Reviews)

KM
gravatar
Kevin M.
Marion, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2024
0
Category: Service
Terrible sales experience!
I found the Sante Fe in the trim level and color I was looking for on the lot in Valdese. After some haggling back and forth over the price we agreed and submitted a credit app. The application was approved and we arranged a time the following day to come sign the paperwork and pick up the car. Upon arriving at the dealership we were told the car was still in the detail shop and would be out soon. When they pulled
It around for delivery the car looked awful! There were water spots all over the matte finish. When I mentioned this to the sales manager he said he would send it back to the clean up shop and have them fix it. Prior to this I saw one of the salesmen "scrubbing " the stains with a towel and window cleaner, which I have read is a big no-no for matte paint. The car was taken across the road to the clean up shop. After 30 minutes or so I walked over to check on the progress. The guy working on it told me it would take quite a while to try and remove them all. I informed the salesman I wasn't interested in purchasing a new car that looked as bad as this one does and if they could fix it without destroying the matte finish I would still be interested. 5 days later I received a message from the salesperson that it was fixed. I asked when we could come back to look at it and he told me never mind, the sales manager had backed out of the deal since they were going to be losing almost $4,000! I realize the sales quote wasn't signed but this is a pretty crappy way to run a dealership if you ask me!!
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