Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

434 Reviews

100% Would Recommend
96% Business Response
Latest Review 6 days ago

Reviews


DM
Dominick M.
West Chester, PA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Dominick said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/08/2017

Thank you for the review Dominick!


JS
James S.
West Chester, PA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Inspection
Thanks for the quick inspection.
Max H. from Pardo's Automotive Inc responded on 07/31/2017

Thank you for the review Jim!


JS
James S.
West Chester, PA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Safety 1st
Thanks to Pardos for getting my sons car ready for his long ride back to college. Nothing like having someone lookout for your kids. Thanks guys
Max H. from Pardo's Automotive Inc responded on 07/31/2017

Thanks for the review Jim!


CC
Charlene C.
West Chester, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
head-lite check and oil change
Since our cars now have an automatic shut off feature for our head lights we tend to keep them on more often. Fran always checks to make sure all my bulbs are working and this is an added bonus to trusting everything else he does to my car.
Max H. from Pardo's Automotive Inc responded on 07/31/2017

Thank you for the review Char!


PM
Patrick M.
Exton, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Patrick said this business always takes good care of him.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/31/2017

Thank you for the review Pat!


BM
Brian M.
Exton, PA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Brian said he has been a customer of this business for years and his experience has been good.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/31/2017

Thank you for the review Brian!


CS
Chimaobi S.
Lansdowne, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2017 Category: Service
Chimaobi said this business provided good service but the prices were high.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/31/2017

Thank you for the review Chimaobi.


DT
Derek T.
Pennsylvania
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Derek said the business provided a good estimate for the work being done. It was done as quickly as possible.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/27/2017

Thank you for the review Derek!


RK
Robert J K.
West Chester, PA
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
Quality Honest Service
I took my car in for it's yearly state inspection. My car was done within a few hours. I got the results texted to my phone to let me know my car was done, as well as the results. When I picked my car up Fran was out, but Max took care of me with exceptional professionalism and customer service. These guys are the best!
Max H. from Pardo's Automotive Inc responded on 07/12/2017

Thank you for the review Rob!


JS
Justin S.
North East, MD
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
Outstanding Service and Feedback
I was shopping for cars in West Chester and looking for a pre purchase inspection. I am not from West Chester so I chose Pardo's based on their rating and I was not disappointed. Not only did Fran conduct the inspection, he provided a digital check list with pictures based on specific items I asked him to look at. He also gave me guidance on what I should be concerned about within his inspection. He was respectful, helpful, knowledgeable and timely. I could not have asked for more and only wish I could take Pardo's with me whenever I shop for a used car. Thanks for all the help.
Justin
Max H. from Pardo's Automotive Inc responded on 06/26/2017

Thank you for the review Justin!


ER
Elizabeth R.
Malvern, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Elizabeth said she loved their friendly customer service. They are a wonderful business.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/21/2017

Thank you for the review Liz!


RP
Ryan P.
Exton, PA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Ryan said they did a great job and he was very satisfied.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/21/2017

Thank you for the review Ryan!


KL
Kelvin L.
Exton, PA
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Kelvin said this business was very professional.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/16/2017

Thank you for the review Kelvin!


BO
Brian O.
Atglen, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017 Category: Service
Brian said Frank is the best. They were helpful when his vehicle broke down. They are the best facility and it was a pleasure doing business with them. It is good to see how they care about their customers.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/02/2017

Thank you for the review Brian! Glad you enjoyed your experience with us. Let us know if there is anything we can do for you.


AW
Anne W.
Bryn Mawr, PA
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Anne said everything was great during her service visit.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/30/2017

Thank you for the review Anne!


WC
Wesley C.
West Chester, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Wesley said he is a very long time customer of this business and they are very good at fixing things. They are thorough and informative. They did not take advantage of him and they are great.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/30/2017

Thank you for the review Wesley!


JS
James S.
West Chester, PA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2017
SONS CAR
Fran an the guys took care of my sons car. guy took the time to show me what he would replace or what is next to replace on a time line to keep my sons car as safe as possible. Always nice to have someone looking out for your best interest. Great job guys
Max H. from Pardo's Automotive Inc responded on 05/25/2017

Thanks Jim!


LM
Luke M.
Phoenixville, PA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
Timely, excellent honest service
Best repair shop i have found
Max H. from Pardo's Automotive Inc responded on 05/22/2017

Thank you for the review Luke!


NP
Norman P.
Ivyland, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Norman said this business provided quick service and they were able to help him out with the repairs.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 05/25/2017

Thank you for the review Norman!


PH
Paul H.
West Chester, PA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
Great Service
Only place I trust with my cars. Everything is done on time and done correctly.
Max H. from Pardo's Automotive Inc responded on 05/22/2017

Thank you for the review Paul!