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Pardo's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(814 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(610) 696-4775

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
530 E Gay St West Chester, PA 19380-2731
Pardo's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(814 Reviews)

Verified Customer
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Im sold!!! Great guys to work with.
Quality repairs and parts used to take care of my truck, great explanation of parts and labor costs.
Max H. from Pardo's Automotive Inc responded on 07/18/2025 05:19 AM

Thank you for the review!


MA
Mike A.
Downingtown, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Mike said it was decent, the service was not done, the customer service was great, explained. Fran was great, gave him some advice and feedback.
Recommended
Max H. from Pardo's Automotive Inc responded on 07/16/2025 09:08 AM

Thank you for the review Mike!


SR
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Steve R.
Thornton, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great business and staff
Fran and the guys took me right in and did a great job.
Max H. from Pardo's Automotive Inc responded on 07/08/2025 10:02 AM

Thank you for the review Steve!


KW
Karl W.
Newtown Square, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
Category: Service
Karl said their customer service was really good, it was very convenient and they were really quick.
Recommended
Max H. from Pardo's Automotive Inc responded on 07/16/2025 09:07 AM

Thank you for your review Karl!


LS
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Lois S.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Listened and diagnosed the problem
I recently took my 2013 Honda sedan to Pardo’s for an oil check, but I also expressed concern that I was hearing a weird noise when the car was in motion. The staff listened carefully to my attempt to describe the sound, which was difficult to put into words, and then they took the car for a drive, said they understood the sound, and diagnosed a speed sensor whose clip had broken so that the sensor was rubbing on another part of the car. They replaced the sensor and mounted it with a different kind of fastener, offer a very reasonable price. And they did a safety check for me when I said I was going to drive the car to Myrtle Beach with grandchildren. They are always pleasant, efficient, and I keep taking my car back because of that care.
Max H. from Pardo's Automotive Inc responded on 07/08/2025 10:02 AM

Thank you for your review Lois!


TG
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Tracy G.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Professional, personable and honest
There's nothing like walking in and being greeted by name to feel like they really want to take care of your needs! Fran, and his staff, have always worked to schedule my service when it was convenient for me. I appreciate the electronic updates and diagnostic summary. They have always answered any questions I have had in terms I understand. My mom and I have been going to Pardo's for many years and highly recommend!!
Max H. from Pardo's Automotive Inc responded on 06/30/2025 10:19 AM

Thank you for your review Tracy!


TG
Tariq G.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
Category: Service
Tariq said they were efficient, fast and cooperative with everything.
Recommended
Max H. from Pardo's Automotive Inc responded on 06/30/2025 10:20 AM

Thank you for the review Tariq!


DB
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Daniel B.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
As always Pardos does a great job
My wife and I just got out yearly inspections and the Pardos team did slan excellent job. We highly recommend them for any of your auto needs. They are very professional, fast and efficient.
Max H. from Pardo's Automotive Inc responded on 06/23/2025 06:17 AM

Thank you for your review Dan!


JM
John M.
Paoli, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
Category: Service
John said they always take their vehicle there. They do very good work.
Recommended
Max H. from Pardo's Automotive Inc responded on 06/11/2025 01:12 PM

Thank you for your review John!


ML
Mike L.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Mike said they were efficient and it was easy to get scheduled. They took really good care of him
Recommended
Max H. from Pardo's Automotive Inc responded on 06/11/2025 01:12 PM

Thank you for the review Mike!


FV
Francine V.
Exton, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Spoke with Joseph. He said they were good. They did what they said they would do. They did a very good job. They did an excellent job.
Recommended
Max H. from Pardo's Automotive Inc responded on 06/11/2025 01:11 PM

Thank you for the review Joseph!


TS
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Tammy S.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Always the best service
Great communication -trustworthy staff
Max H. from Pardo's Automotive Inc responded on 06/11/2025 01:11 PM

Thank you for your review Tammy!


MG
Martin G.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Martin said they have great service.
Recommended
Max H. from Pardo's Automotive Inc responded on 05/19/2025 07:02 AM

Thank you for the review Martin!


MB
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Michael B.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Tesla Model S tire leak
I dropped my Tesla off as a result of a tire leak and was expecting to pay for a new tire/rim. Fran and his team got me back on the road in a couple hours and provides detailed pictures of what was going on and resealed/remounted the rim. Honest,quick, professional and reasonable mechanics and I brought 3 other vehicles I have there for work I need done. Highly recommended for any job, big or small.
Max H. from Pardo's Automotive Inc responded on 05/19/2025 07:03 AM

Thank you for your review Mike!


MD
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Mike D.
Downingtown, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Exceptional Service and Trusted Expertise at Pardo’s Automotive
I’ve trusted Pardo’s Automotive with my family’s vehicles for years, and their exceptional service and professionalism never disappoint. Fran runs an outstanding business, and the quality of work is consistently top-notch. A big shoutout to Max and Cody for always going above and beyond with each visit. Their knowledge, friendliness, and dedication to explaining everything truly set them apart. I highly recommend Pardo’s Automotive to anyone seeking honest, reliable, and trustworthy service. No more dealerships for me. Thanks, Fran, for the amazing service you and your team provide!
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:52 PM

Thank you for your review Mike!

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