I was in a frustrating situation with two shops telling me different stories - both Triple A recommended. I was not a kind to Anthony and said and acted in a way that was not deserved. Anthony was a gentleman; a gentleman that worked with me despite my demeanor. This showed me his character, something that is often times missing in this day and age. For this I am grateful and look forward to our continued relationship with trust and respect. I cannot recommend this shop enough.
We understand things can get pretty crazy in our industry but we also know that we run our business the way our parents taught us. With honesty and integrity. We almost look forward to incidents like this so we can prove it too. Thank you again for acknowledging right from wrong and the continued support. You are helping a family reach their goals
Thank you Don! We told you on the first visit that we would prove ourselves to you. Giving us the opportunity to work on your 2003 Kia sorento, replacing the timing belt, water pump and all the other repairs backed up what we stated. Thank again!
Thank you as always Steve!
Thank you Mike! Its always a pleasure!
We are always trying to improve Richard and we are happy you noticed! Thank you and we will see you soon!
We enjoy the level of confidence we instill in our custoemrs with teh quality of services we provide. Thank you very much Steve!
Thank you Taresa, we know you make a far drive to see us now and we really appreciate it. We are here for you!
Thank you Vic! Its easy to do great for people that treat us and trust us as you do. We will always be here when you need us!
Thanks for the response Marianita. Reviewing the work that was performed, everything that was replaced was needed, unfortunately your vehicle has multiple problems and repairs sometimes can be a step by step process. I know we have spoken about this and we are narrowing down the issue after resolving many other issues. We will continue to diagnose as soon as you bring it back. Thank you for understanding
Thanks for the honest feedback Jerry! It was a pleasure! We will always treat you with respect and honesty. If there is anything you need let us know!
You did know what wasnt working but you paid us to figure out why it wasnt working. Thats the purpose of the diagnostic test. You had 2 seperate issues and although one of the issue you have is a common issue it does not mean its the only possibility.
We appreciate the opportunity Latoya! We do not pride ourselves on being the cheapest but we do pride ourselves on offering the best warranty which is a 3 year or 36,000 mile nationwide warranty and top level service. If you are in need of something you are still welcome to give s a visit
We appreciated the chance to diagnose your vehicle. There is allot of factors when choosing a part and we dont put just any quality part on your vehicle. We do try and use the best that is available and allot of times it comes with a cost. That is why we are able to back it up with the best warranty in town adn amazing service. We are glad we wre able to diagnose and figure your issue out as well.
Thats an amazing review Patricia! Im glad we wre able to take care of your vehicle and answer all your questions!
Thanks Mike, not just for the business but for sharing witht he world the experience you had here at Perris Auto Repair Center!
Thanks Michael is always good seeing you and your family!