Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 390 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 5 days ago

Reviews


Verified Customer
Elkhart, IN
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2019
GREAT WORK
PERRY AUTOMOTIVE DOES A GREAT JOB ON CARS AND THEY WILL TELL YOU WHAT IS WRONG WITH IT ALSO. I JUST THINK THAT PRICES ARE LITTLE TO HIGH, BUT FAR AS THAT THEY DO A GREAT JOB. AND THEY WILL TAKE PICTURES OF YOUR CAR TO TELL AND SHOW YOU WHAT IS DAMAGE UNDER THE CAR TOO. KEEP UP THE GOOD WORK JUST BRING THE PRICES DOWN. I WISH THAT YOU CAN MAKE CAR PAYMENTS ON YOUR REPAIRS THAT WILL BRING MORE BUSINESS TO PERRY AUTOMOTIVE.

KW
KRISTOFER W.
Elkhart, IN
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2019
Will continue to do work with them. Long time customer.
We dropped off our vehicle to have an oil change done and to have my fog light secured, there was a gap between the light and bumper and it didnt match the other side. Went to pick up vehicle to find out that the hadn't touched the light. But billed me as if everything was completed. Mentioned to the manager who checked me out. He came out and looked at it...agreed that it wasn't fixed...apologized and asked if we could wait for it to get fixed, told him we didnt need the vehicle right now that we could pick up the following day. Then he offered us a complimentary oil change on our next visit for the inconvenience. We appreciated the offer...and thanked him.

AR
ANDREA R.
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019
Tune up ,oil change
Great Service, reasonable prices

WF
Woody F.
Osceola, IN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2019 Category: Service
Woody said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
South Bend, IN
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Justin said they did a pretty good job. The estimate was a little high.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Elkhart, IN
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Service
Gary said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

EG
Emily G.
Elkhart, IN
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Emily said the staff took longer than expected, but they did refund her for 1 quart of oil not needed. She also likes the punch card.
This review was collected via phone interview by Customer Research Inc.

RW
Ron W.
Kemp, TX
Ram Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Ron said everything went pretty well at this business. He asked a quote for something else, and it was quite high for the job. It was for about a 15 minute job and it was extremely high for the small job he was asking about.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Elkhart, IN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2019
Great service!
Very good efficient service provided by the staff at Perry Automotive.

RB
Richard B.
Elkhart, IN
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
Richard said the price was a little high at the business. He said other places charged him much less for the work he had done.
This review was collected via phone interview by Customer Research Inc.

DD
Deante D.
Elkhart, IN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2018 Category: Service
Deante said he has been to the business for the 2nd time for the same issue. He said he had a problem with his wheel alignment that was not corrected.
This review was collected via phone interview by Customer Research Inc.

RM
Rob M.
Elkhart, IN
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Rob said he is pretty happy when he goes there for an oil change. Also he said sometimes the wait time can be long.
This review was collected via phone interview by Customer Research Inc.

BC
Brea C.
Elkhart, IN
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Brea said they did a good job.
This review was collected via phone interview by Customer Research Inc.

ME
Marilta E.
Elkhart, IN
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Marilta said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JD
Jessica D.
Indiana
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Jessica said she had to wait a little longer than expected for her vehicle.
This review was collected via phone interview by Customer Research Inc.

JF
Justin F.
Elkhart, IN
Buick Verano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Justin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

OR
Ona R.
Elkhart, IN
MINI Cooper Countryman
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Spoke with Ona's husband. He said everything was fine. He uses this business all of the time.
This review was collected via phone interview by Customer Research Inc.

BN
Brad N.
Elkhart, IN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Brad said the business did good quality work on his vehicle. The cost for services was a little high.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Elkhart, IN
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Patrick said the business's services are usually quick and prompt.
This review was collected via phone interview by Customer Research Inc.

AR
Anthony R.
Elkhart, IN
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018
Classic back to life
Perry Automotive in Elkhart has always treated me well. Going into this with two classic cars I knew that the cost would be high. However with our one car we have had to take it back a few times to have corrected repairs that they had done. My only complaint is the thorough inspection of the vehicle before releasing it to the customer. At times it has been very frustrating but they always own up to their mistakes and make it right.

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