Portland Motor Sales

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207-879-0124
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Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

539 Reviews

5 star
94%
4 star
4%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
Latest Review 2 days ago

Reviews

AK
Alan K.
Maine
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Alan said Jason is a very conscientious individual and he knows he will take care of him if there are any problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
PV
PETE V.
Portland, ME
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Portland’s best
Super satisfied with their service! Quick and reasonably priced.
Recommended
Verified Customer
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Always friendly and efficient
The team at Portland Motor sales are always very friendly and efficient. But still manage to charge a reasonable price for the fantastic work they do.
Recommended
BM
BRENDA M.
Penobscot, ME
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
Service
Excellent vehicle knowledge and customer service. I would recommend without hesitation.
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thank you Brenda! We apporeciate the business and kind words!

BH
BEVERLY H.
Portland, ME
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
MOST HONEST
As usual, I continue to receive the best of service from Portland Motor Sales. Plus, they will never rip you off. Their work is of the highest. I highly recommend them.
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thankj you Beverly! We appreciate the business!

KC
KEITH C.
Cumberland, ME
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Above and beyond
The team at Portland Motor Sales took great care of me. I had a problem with my car and the accelerator system and they persevered until it was remedied. They are amazing.
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thank you Keith and Alexa for your continued business and patience in letting us resolve that issue!

CB
Clyde B.
Old Orchard Beach, ME
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Clyde said they did a great job and everything worked out.
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
Kim B.
Maine
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Kim said the last time she went in the staff told her she needed both sets of brakes and rotors done. Because of her budget she had a coworker look at them, who told her the brakes were only at 50 percent and the rotor was fine. . She said they are good people but she doesn't feel they were being completely honest with her.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jason W. from Portland Motor Sales responded on 10/07/2019

Kim, i am disappointed that you feel your experience went that way. I wish we could have discussed this face to face when you were here 3 days ago to do the rear brakes that were grinding. 
We are very thorough when we check our vehicles over and work with all of our customers because we know everyone is on a budget. 
When you were in previously we recommended brakes front and rear would be metal to metal very soon. As was proven when we serviced the car on 10/10/19 for rear brake pads and rotors. I am led to assume that the front brakes were more than 50% worn if he replaced the brake pads only. As i explained after we did our rear brake service there is still a slight grinding noise in the front as the pads only were replaced on old rotors with a decent rust ridge on them from the old brakes. We replace brake rotors with  99% of our brake jobs for that reason. We NEVER recommend work that is not needed and i believe our reviews efelect that. We pride our business on integrity and honesty. I am sorry if you and your co worker do not agree and hope we can find common ground and continue to provide you with the great service for years to come. 

DF
DAVID F.
Portland, ME
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Great Service !!!
Great Service and Helpful Suggestions.
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thank You David!

RF
ROYCE F.
Gray, ME
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Always pleasant and wanting to help
Again Jeff and everyone are very professional but most important, they are just nice.
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thanks Royce for your loyalty and business, we really appreciate it. 

CP
CHRIS P.
Portland, ME
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019
Sticker
Very convenient and always friendly and helpful !
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thank You Chris!

TE
Travis E.
Maine
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Travis said the staff provided prompt, friendly service. They do a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jason W. from Portland Motor Sales responded on 10/07/2019

We really appreciate it Travis. Thank you!

LP
Lisa P.
Maine
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Lisa said the business is great.
Recommended
This review was collected via phone interview by Customer Research Inc.
RV
RHONDA V.
Portland, ME
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Great work
Amazing guys who make it work for you every time.
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thanks Rhonda- we appreciate your business and loyalty!

PH
PAULA H.
Subaru Outback (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2019
In and Out in less time than anticipated!
I typically wait while my car is being serviced. A sensor was replaced and the oil changed while I sat and read in my comfy chair. As customers came in to drop off their vehicles, Jeff was both courteous, and welcoming. Great Customer Service at Portland Motor Sales!
Recommended
Jason W. from Portland Motor Sales responded on 10/07/2019

Thank you Paula. 

AN
Audai N.
Biddeford, ME
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Audai said the business has good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Ashley B.
Maine
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Ashley said she thought all of them were actually phenomenal, very competent, very fair, and she definitely trusted them with her vehicle. She stated that Jeff, specifically, was amazing and so was Jason. She added everyone was really easy to work with and to talk with, and that she has already handed out 5 of their business cards.
Recommended
This review was collected via phone interview by Customer Research Inc.
JR
JOE R.
Cumberlnd Ctr, ME
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
convenient
Great job as usual
Recommended
SW
SARAH W.
Portland, ME
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
If at first you don’t succeed, go back to Portland Motors!
My 2006 Volvo was acting funny. Friday we worked out one problem it wasn’t then Monday the guys discovered the culprit!!
Recommended
TR
TOM R.
Portland, ME
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Efficent, keep to their word, honest
Appreciate your honesty and efficient, professional business
Recommended
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