Precision Import Auto Service

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314-842-1970
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Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
5.0

( 1047 Reviews )

5 star
95%
4 star
3%
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<1%
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100% Would Recommend
Latest Review about 9 hours ago

Reviews

CR
Curt R.
Saint Louis, MO
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/08/2017 Category: Service
Curt said this business was unable to find the problem and they charged him $50 for the inspection.
This review was collected via phone interview by Customer Research Inc.
EK
Eric K.
Saint Louis, MO
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/29/2017 Category: Service
Eric said this business charged good rates for their labor and they did good work. While it's not the norm, this time he had to make multiple calls in order to get answers on the status of his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
EF
Eric F.
Collinsville, IL
Mazda MX-5 Miata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2017 Category: Service
Eric said the issue was not solved.
This review was collected via phone interview by Customer Research Inc.
TB
TAMARRA B.
Saint Louis, MO
Acura MDX
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/04/2016
Oil change
I would have appreciated knowing in advance that Precision was going to put synthetic oil in my car. It felt like a dealer tactic to increase revenue. My experience over many years with Precision has been excellent but I was not happy with a $60 oil change bill .
Recommended
Fritz Meyer &. from Precision Import Auto Service responded on 10/05/2016

Hi Tamara,

i am am sorry about the unexpected surprise on your oil change. Unfortunately all new cars now require 0w20 oil which is a thinner oil for better gas mileage and easier starts. The bad thing is that this oil only available as a Full Synthetic Oil which is more costly. By no means was this was a trick to charge you more. Unfortantly they don't tell you that when you buy the car. But this oil can be changed at longer intervals. Which may be as much as 10,000 miles or longer. Your Maintenance Reminder Light should indicate your next oil change but we don't necessarily trust that method. It works when your car is newer but after 50,60,70,000 miles the oil gets dirtier sooner and can even be at a very low level. The reminder light is just a timer and does not know about those conditions. My recommendation is stop by at around 5,000 miles and we will check the level and condition and advise you from there. I really would never go over 10,000 miles with out hanging it. Again we are sorry about the surprise and I hope you know we are never going to charge you for something you do not need.

Thank You For All Your Years Of Businesss,
Fritz Meyer

TF
Terry F.
Saint Louis, MO
Acura TL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/28/2015
Attention to detail lacking
This car has been on twice for different repairs. Both times it had to be returned for rework. Attention to detail was lacking in both repair jobs.
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