Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
5.0

( 1044 Reviews )

100% Would Recommend
Latest Review 3 days ago

Reviews


CR
Curt R.
Saint Louis, MO
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/08/2017 Category: Service
Curt said this business was unable to find the problem and they charged him $50 for the inspection.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
Collinsville, IL
Mazda MX-5 Miata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2017 Category: Service
Eric said the issue was not solved.
This review was collected via phone interview by Customer Research Inc.

TF
Terry F.
Saint Louis, MO
Acura TL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/28/2015
Attention to detail lacking
This car has been on twice for different repairs. Both times it had to be returned for rework. Attention to detail was lacking in both repair jobs.

JK
Jennifer K.
St. Louis, MO
Acura TSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2013 Category: Service
Jennifer said she brought her vehicle in for an estimate and hasn't gotten any service yet. The business told her if she decided to bring in her vehicle for an appointment, it would take longer than the scheduled five hours because they would put her on hold and help anyone else who walked in. She is not going to bring her vehicle back for that reason. She would not recommend them to others if they are going to take longer just to help other people.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Saint Louis, MO
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Bob said the owner, Fritz, is a good guy. He stated that the staff provides great and perfect service. He added that Fritz specializes in miracles for vehicles and that he restored one of his vehicles back to life 3 times.
This review was collected via phone interview by Customer Research Inc.

GC
Grover C.
Richwoods, MO
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
best mechanic we've had
Over the last 30 years, we've lived in several states and we've always tried to find a local trustworthy reliable good car mechanic. For the last 10 years we've had two or three cars at the same time. Usually it took a little time and research to find where the knowledgeable locals took their cars for reliable repair at a reasonable price. Fritz & his crew at Precision are one of the best we've found. He does a great job and he takes the time to clearly explain the situation and alternatives/costs. We wholeheartedly recommend him and the others at Precision Import.

JH
James H.
Saint Louis, MO
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Precision Import Auto doesn't try to rip you off.
When my Honda or Acura cars have a problem, I get Precision Import Auto to fix those problems. The best part is that they don't create new problems, on other systems, which will require me to return and have more work done. My Power steering was leaking, they fixed it , and I didn't have any other new issues for two years. My AC return hose needed replacing and I didn't have any new issues, for 8 months. I believe and trust this shop.
Thank you, for your honesty.

MO
Marian O.
Saint Louis, MO
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Great, trustworthy service
I go out of my way to have Fritz work on my car. It has to last 10 more years so I have all the oil changes done here. He also looks it over to keep it in good order.

AS
Arnold S.
Saint Louis, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Always the best service.
Always the best service. There is no compromise for detail in the service. Thank you again!

TF
Tom F.
Saint Louis, MO
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
great job
Very prompt and always fixed the first time

BP
Bhavisa P.
Saint Louis, MO
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Great service
Precision is wonderful at not up charging and making sure your car is doing well. They do what they say and in a timely manner.

NS
Nicolas S.
Saint Louis, MO
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
Trustworthy Owner Operator
Fritz and his team provides honest, quality work that only a "small box" shop can deliver.

HL
Helen L.
Saint Louis, MO
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Helen said she has no complaints with this business.
This review was collected via phone interview by Customer Research Inc.

DF
Donna F.
Missouri
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Donna said this business was very customer orientated and did a great job. They have great service and great people.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Arnold, MO
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Honest owner
I been come here many years. After the dealer gave me a list of items that my car need to serviced, these guys cut it down to only a few. This saved me many dollars. Fritz will do only what is needed and gives you his best price. I trust him with my cars. I send my friends and family there.

DB
Dan B.
Saint Louis, MO
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Dan said that the place did a nice job.
This review was collected via phone interview by Customer Research Inc.

ML
MAX L.
Saint Louis, MO
Nissan 300ZX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
mechanical competency and customer focus
Great example of a family car repair business that is honest, skilled and values customers.

DZ
Dorothy Z.
Arnold, MO
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Dorothy said it was all good, employee Fritz always fixes her vehicle at a reasonable rate and at the recommended time.
This review was collected via phone interview by Customer Research Inc.

MG
Muriel G.
Saint Louis, MO
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Muriel said they are excellent and honest.
This review was collected via phone interview by Customer Research Inc.

JB
Janel B.
Saint Louis, MO
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2019
Nice and professional
I was referred to Precision Import by a friend. Fritz is very nice and profes sional. He will show you the bad part or parts and explains how the part works. I myself like this because it helps me learn more about the car and how everything functions. He doesn't throw any unexpected charge on you either. His son and daughter work for him, also real sweet. Thank you. : )

Displaying Review 1 - 20 of 1044 in total