Preferred Automotive, INC


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

412 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 4 days ago
Bruce G. on 04/16/2018
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Bruce said he was grateful for the work they did. They did a heck of a job with the power steering and he was more than satisfied. He will never hesitate to bring his vehicle to the business. They have been taking care of his vehicle for the last 8 years and every single time his vehicle comes out better. They are always honest and up front.
Vehicle: Ford F-150
Category: Service
Service Date: 04/12/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
BOB L. on 04/14/2018
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"Good place to do business with."
As usual, my car was well taken care of with very good service. The work was done on time and to my satisfaction.
Vehicle: Lincoln Town Car
Service Date: 04/12/2018
Review Created: 04/14/2018 01:58 PM
MARIANNE M. on 04/14/2018
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"Great staff friendly and helpful"
I went in to make an appt for service and they took me in immediately and repaired the car while I waited
Vehicle: Ford Explorer
Service Date: 04/12/2018
Review Created: 04/14/2018 12:28 AM
Howard M. on 04/13/2018
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Howard said this is the best facility he has found over the years. The staff are honest and there is no pressure.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/23/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Jim B. on 04/13/2018
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Jim said he has been a customer for 20 years. They are phenomenal , super honest and they care about their customer's vehicles like they are their own. They explain things very well.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/10/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
OWEN M. on 04/06/2018
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"Excellent. Trustworthy and great value"
We have entrusted all of our auto repairs and maintenance to Dean and his team for 8 years. Always great value and honest treatment.
Vehicle: Honda Accord Coupe
Service Date: 03/12/2018
Review Created: 04/06/2018 10:24 PM
Bill C. on 04/06/2018
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Bill said he likes the way they do business. He said they called and checked with him first for approval before doing any repairs. He said they get things done right.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Vince C. on 04/06/2018
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Vince said he would recommend this business for service.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Molly A. on 04/04/2018
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Molly said they did a great job.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 04/02/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Katie A. on 04/02/2018
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Katie said the facility has been very friendly and helpful.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/20/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Rich M. on 04/02/2018
Recommended badge inactive Recommended
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Rich said, the service was good but overly expensive. For that reason, he would not recommend this business for service.
Vehicle: Mercedes-Benz E-Class
Category: Service
Service Date: 03/16/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Jake D. on 04/02/2018
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Jake said the service was very efficient and timely.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/16/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Rob B. on 03/17/2018
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Rob said the employees have never wronged him. He is satisfied every time and will be returning.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/05/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Frances C. on 03/14/2018
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Frances said the staff provided very good service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/12/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Michelle S. on 03/09/2018
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Michelle said this business had good customer service.
Vehicle: Mitsubishi Mirage
Category: Service
Service Date: 03/05/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
James W. on 03/09/2018
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James said this business helped him out in a pinch and got him back on the road.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 03/05/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
MIKE F. on 03/07/2018
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"Fast, Courteous, Caring Service!"
Fast, Courteous, Caring Service! Been using Preferred for years. Dean and his crew are the best. They always go the extra mile and give you the best price possible.
Vehicle: HUMMER H2
Service Date: 03/05/2018
Review Created: 03/07/2018 02:19 PM
Bruce F. on 03/07/2018
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Bruce said ever since his vehicle broke down 15 years ago on route 3, he has used this business. He said Dean has always done a good job for him.
Vehicle: Cadillac Brougham
Category: Service
Service Date: 03/05/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
David S. on 03/02/2018
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David said the staff fixed one of his hubs.
Vehicle: Ford F-150
Category: Service
Service Date: 02/27/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Tara P. on 03/01/2018
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Tara said this business has always been very nice and accommodating to her, she said she is very pleased with the service.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/23/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
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