Preferred Automotive, INC


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

390 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 5 days ago
Ellen B. on 02/16/2018
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Ellen said she's always very happy with the service. The employee who runs the place was helpful and explained everything to her.
Vehicle: Honda Fit
Category: Service
Service Date: 01/31/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Charles M. on 02/14/2018
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Charles said every time he goes to the facility, they always deliver. Dean is a good guy who looks after his customers.
Vehicle: Mitsubishi Endeavor
Category: Service
Service Date: 02/08/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Barry A. on 02/12/2018
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Barry said he trusts the business to take care of his vehicle. The staff is polite and the pricing is fair.
Vehicle: Ford Ranger
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Howard M. on 02/10/2018
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Howard said the employees were very honest and up-front with him. They called before they completed the repairs. He had no problems with the work and he was very pleased.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Sean C. on 02/10/2018
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Sean said his family has been going to the business since 1993 when they first opened. They fixed what needed to be fixed. He hasn't had any problems with his vehicle since he picked it up, and it's running just fine.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Pete L. on 02/09/2018
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Pete said he's done a lot of business with this facility and they always do a great job.
Vehicle: Subaru Crosstrek
Category: Service
Service Date: 02/08/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Rob M. on 02/09/2018
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Rob said the staff had pretty good customer service, there was no wait time for him, and he was in and out pretty fast.
Vehicle: Ram 1500
Category: Service
Service Date: 02/08/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Andre J. on 02/09/2018
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Andre said the business provided good service in a timely manner.
Vehicle: Ford Escape
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
KAITLIN J. on 01/25/2018
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"Excellent service, awesome staff! "
Went in for an oil change, sticker, and tire rotation - so nothing crazy - but the staff was great! Super friendly, knowledgeable, and very honest. Definitely prefer to go here than my dealership for maintenance!
Vehicle: Nissan Rogue
Service Date: 01/24/2018
Review Created: 01/25/2018 05:39 AM
Oleg K. on 01/24/2018
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Oleg said his expectations were fully met, he was given options, and the work was done on time. A quote was provided, and it was clearly explained.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 01/08/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Vinny M. on 01/24/2018
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Vinny said the staff is friendly.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/08/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Alana O. on 01/19/2018
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Alana said it was great service.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Sal K. on 01/18/2018
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Sal said he had brakes done on his vehicle. This business was close by. The customer service had great skills and the staff were friendly.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 01/17/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Shawn P. on 01/16/2018
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Shawn said this is an excellent business.
Vehicle: Volvo XC90
Category: Service
Service Date: 01/08/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Joe P. on 01/16/2018
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Joe said he would recommend the business.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/08/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Molly A. on 01/16/2018
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Molly said this business had efficient service and kind people. The environment was friendly. They were easy to communicate with.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 01/08/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Travis R. on 01/11/2018
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Travis said the business was very friendly and he was very impressed with them.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Samantha S. on 01/11/2018
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Samantha said she recommends this business for service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Jose D. on 01/09/2018
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"Great experience"
The receptionist is very nice and welcoming. They are very organized with their appointments and their shop. I just bought a Xterra from them, that's how pleased I was with the way they conduct business. Highly recommend Preferred Automotive for service.
Vehicle: Nissan Xterra
Service Date: 01/08/2018
Review Created: 01/09/2018 04:41 AM
JILLIAN M. on 12/29/2017
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"Went out of the way"
I have a demanding schedule because it involves odd hours. I needed a headlight changed and I noticed it on an icy night I would be driving in the dark. I pulled in 15 minutes before closing and Mike changed it for me on the spot and got me out within 10 minutes so I could make it to work on time. I really appreciated the accommodation of my schedule.
Vehicle: Hyundai Elantra
Service Date: 12/27/2017
Review Created: 12/29/2017 08:14 PM
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