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SureCritic / Purrfect Auto Service
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Purrfect Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,854 Reviews)
78
Write a Review
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Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
78
Net Promoter Score ®

Business Details

Categories
Contact
(949) 653-0100
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Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3075 Edinger Ave Tustin, CA 92780-7240
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Affiliations

Purrfect Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,854 Reviews)
Write a Review
Recent Reviews
KS
gravatar
KEVIN S.
Irvine, CA
BMW 3 Series
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2025
verified customerVerified Customer
6
Could be more Purrfect
Purrfect has always done a good job. Experienced mechanics and service advisors all of them. I would say they need to work on communication. They told me the car was going to be done the next day. Then they told me 11AM the day after. We went by to pick up the car and it wasn’t done. It finally was done 2 1/2 days after I dropped it off at 5 PM. You can do the best job in the world mechanically but when this happens it’s frustrating. We had to drop off my daughter at work broth days and pick her up.
Service Coupons and Posts
Thanks for the shoutout! 🚗✨ At Purrfect Auto Service, we’re all about great service and even greater people—like Dave! Come by the shop, we promise to keep your car happy. 😄 #PurrfectService #AutoCare
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We're thrilled to hear you found us honest, expert, and speedy! 🚗💨 We strive to keep prices reasonable for all makes and models so you can keep your ride purring smoothly. Thanks for the fantastic review! 🌟 #PurrfectAutoService #HonestMechanics
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Thanks for being a loyal customer! We’re thrilled to know you trust Dave and Tolo with your car care. Here’s to many more years of keeping your ride purrfectly road-ready! 🚗✨ #AutoService #CustomerAppreciation
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