I hope the oil change was performed and done properly. The sapped of the service was quick. However no one was working in the office. We arrived to pick up the car and no one was there. I called and no one picked up. We texted the number and finally got a response. The mechanics in the garage were able to handle the payment. This garage is usually very convenient, not this time.

David H. from Purrfect Auto responded on 12/23/2023 08:24 AM

Hi Danny, Thanks for the feedback and sorry we let you down. I was out of town for a couple of days and the guys did the best they could to keep things going while being short-staffed. I'm back in the front office working and look forward to your next visit when we can exemplify the great customer service you've come to expect.

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