Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 499 Reviews )

99% Would Recommend
Latest Review 7 days ago

Reviews


JM
Joseph M.
Kokomo, IN
Buick Park Avenue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
Spoke with Jack. He said the business did the work that was needed on the vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
Al G.
Kokomo, IN
Dodge Intrepid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
Al said they seem alright towards him.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Kokomo, IN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Ryan said the service went better than expected.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kokomo, IN
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018
Review
Friendly Helpfull Staff

DP
Deepak P.
Kokomo, IN
Chevrolet Uplander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Deepak said he is happy with the service. Scheduling an appointment was difficult. He stated they do a good job that's probably why they are so busy.
This review was collected via phone interview by Customer Research Inc.

MO
Matt O.
Kokomo, IN
Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Matt said that the business employees were great. However, they had issues getting the parts they needed for his vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
Debra L.
Kokomo, IN
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Debra said the vehicle was fixed, but then she had to take it back the next morning to be looked at for another issue.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Wabash, IN
Volvo S70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018 Category: Service
Eric said it was his first time bringing his vehicle in somewhere so he wasn't sure what to expect, but things went well and he will return again.
This review was collected via phone interview by Customer Research Inc.

RL
Rachelle L.
Kokomo, IN
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2017 Category: Service
Rachelle said the service wasn't perfect. However, they did what they could and the work looked good. The prices were fair and she stated she didn't feel like she was being ripped off.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Glenwood, IL
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Chris said he was satisfied with the service. However, the prices were high.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Kokomo, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Steven said the repairs were done in a timely manner and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Kokomo, IN
Lincoln Aviator
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2017 Category: Service
Rick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Galveston, IN
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2017 Category: Service
Aaron said their prices were a little high.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Kokomo, IN
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Dave said they usually do a good job for him. He went to Florida on vacation, after the service and the vehicle had an oil leak. He said it was a mess. He had to take it to another facility to have the work done under warranty.
This review was collected via phone interview by Customer Research Inc.

JN
Justin N.
Indiana
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Justin said sometimes he has to wait and they don't accommodate him right away.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Kokomo, IN
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Mike said the employees at the business fixed his fuel pump and the price was what he thought it should be.
This review was collected via phone interview by Customer Research Inc.

KJ
Kristin J.
Indiana
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2016 Category: Service
Kristin said they don't offer a shuttle service.
This review was collected via phone interview by Customer Research Inc.

BM
Brad M.
Kokomo, IN
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2016 Category: Service
Brad said everything was just fine with his experience at this business.
This review was collected via phone interview by Customer Research Inc.

DP
Dan P.
Russiaville, IN
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016 Category: Service
Dan said the employees are good at the business. The business did well, but there were unforeseen problems. It took them over a week to diagnose and replace a part on his vehicle. The manager did well and he tried to fix the issue.
This review was collected via phone interview by Customer Research Inc.

RF
Roger F.
Indiana
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2016 Category: Service
Roger said metal shavings were left on the floor of his vehicle and they should have been vacuumed out.
This review was collected via phone interview by Customer Research Inc.

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