Riley & Sons Collision & Mechanical Specialists

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

464 Reviews

99% Would Recommend
Latest Review 7 months ago

Reviews


DS
David S.
Anderson, IN
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2014
Honda Civic Si Brakes & Strut Assembly
Very pleased with the work completed, and price. One minor issue: Header Guard (plastic) wasn't bolted back down; in engine compartment at about eleven o'clock position.

KC
Kara C.
Anderson, IN
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2014 Category: Service
Spoke with Clint. He said he has been going to this business for years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

KE
Kurt E.
Anderson, IN
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Service
Kurt said this business was fast and came in under their quote.
This review was collected via phone interview by Customer Research Inc.

DR
Della R.
Anderson, IN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2014 Category: Service
Della said she likes the service and she is treated very kindly when she is there.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Indiana
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2014 Category: Service
Spoke with Mike. He said the service provided by the business was great.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Middletown, IN
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2014 Category: Service
John said the business could have been a little bit quicker. They were honest and did a pretty good job getting him a rental vehicle. They were very kind.
This review was collected via phone interview by Customer Research Inc.

LJ
Linda J.
New Castle, IN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2014 Category: Service
Linda said she has a lot faith this business will do a good job. She would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JC
Jo C.
Markleville, IN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014
very helpful personnel
Everyone is very courteous and really wants to do a good job for you.

DW
David W.
Anderson, IN
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2014 Category: Service
David said he was happy with this business.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Muncie, IN
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
Larry said the business is consistent and good at what they do.
This review was collected via phone interview by Customer Research Inc.

DC
Dennis C.
Anderson, IN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
Dennis said he had a good experience at this business. They kept him informed and let him know what the costs would be.
This review was collected via phone interview by Customer Research Inc.

BD
Boyce D.
Pendleton, IN
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
Spoke with Cindy. She said this business fixed the vehicle in a short period of time.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Anderson, IN
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
David said the service was fast and reasonable.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Markleville, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
David said they fixed a problem that another business had caused and he wishes he would have initially gone here instead of the other business.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Pendleton, IN
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2014
friendly. professional and excellent workmanship.
Pleasant experience. Very thorough. First visit and plan to use them in the future.

BR
Bill R.
Markleville, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2014
communication
I appreciate the fact that the staff makes sure to communicate with me on any issues or problems that may arise with my vehicles without trying to pressure me into immediately doing the service and allowing me the time to decide when I feel it may be best to address the issues.

JK
Jim K.
Anderson, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014
Good, friendly service.
The Riley and Sons employees I interacted with were friendly and knowledgeable. Our vehicle was ready when promised, the service was explained in detail, and everything now works great.

TH
Tom H.
Pendleton, IN
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
Spoke with Winifred. She said she likes their service because they treat her like a real person.
This review was collected via phone interview by Customer Research Inc.

HJ
Healther J.
Muncie, IN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2014 Category: Service
Healther said this facility was very cooperative and understanding about her situation. They made sure she fully understood what was going on.
This review was collected via phone interview by Customer Research Inc.

KE
Kurt E.
Anderson, IN
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2014 Category: Service
Kurt said they got it done faster than they said they would and under the price he was quoted.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 241 - 260 of 464 in total