Riley & Sons Collision & Mechanical Specialists

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(464 Reviews)

99% Would Recommend
Latest Review 12 months ago

Reviews


SB
Scott B.
Anderson, IN
Pontiac Montana SV6
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2018 Category: Service
Scott said the employees did a good job.

AS
Andrew S.
Indiana
Pontiac Grand Prix
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2017 Category: Service
Andrew said this business was helpful and he got his vehicle back on time.

MM
Mathew M.
Indiana
Ford Mustang
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2017 Category: Service
Mathew said they did a good job.

DS
Darlene S.
Anderson, IN
Honda Accord
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2017
competent and courteous staff
I have been impressed with service received

MH
Mac H.
Jackson, MI
Pontiac G6
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2015 Category: Service
Mac said this business did a pretty good job.

MS
Margaret S.
Anderson, IN
Pontiac G6
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2015 Category: Service
Margaret said this business was able to get her vehicle in for service right away. She had a headlight replaced and the black rubber around it that needs to be pushed in more. She is not sure if they can do anything about it, but she will be contacting them.

JG
Joann G.
Anderson, IN
Honda Element
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2015 Category: Service
Joann said she felt like this business took forever repairing her vehicle. It took two weeks to finish the repairs. She said she thought it was due to some missing parts, but this business was friendly and kept up good communication with her about the vehicle.

RC
Ramonia C.
Daleville, IN
Chrysler PT Cruiser
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2015 Category: Service
Ramonia said she gets along just fine with this business.

DS
David S.
Anderson, IN
Honda Civic
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2014
Honda Civic Si Brakes & Strut Assembly
Very pleased with the work completed, and price. One minor issue: Header Guard (plastic) wasn't bolted back down; in engine compartment at about eleven o'clock position.

JT
John T.
Middletown, IN
Chevrolet Silverado
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2014 Category: Service
John said the business could have been a little bit quicker. They were honest and did a pretty good job getting him a rental vehicle. They were very kind.

RR
Richard R.
Indiana
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2014 Category: Service
Richard said the service was good but it took a little longer than he expected because the part ordered, was the wrong part. The service manager, Pete, was excellent in communicating this situation with him.

JW
Jeff W.
Ford Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2014 Category: Service
Jeff said they did a pretty good job but there is always room for improvement.

JM
Justin M.
Pendleton, IN
Saab 9-3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2014 Category: Service
Justin said this business did not do everything he wanted done on his first appointment.

CF
Chris F.
Markleville, IN
Nissan Maxima
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2014
Very professional
They were very professional and completed the work on time. Very easy to do business with. Only complaint is one of the estimators didn't fully address one of the issues I wanted addressed so I had to bring the car back a second time for another set of repairs.

RP
Ron P.
Daleville, IN
Ford Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2014 Category: Service
Ron said there is still a noise coming from the vehicle but it is running better. The staff was good and he would use them again.
David D. from Riley & Sons Collision & Mechanical Specialists responded on 04/14/2014

Ron: It is always our goal to ensure that all of our customers are completely satisfied. Please feel free to contact our office so that we can address any issues that you may have.
Thank you for your business


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