Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(397 Reviews)

99% Would Recommend
Latest Review about 1 month ago

Reviews


PS
Paul S.
West Hartford, CT
Kia Sportage
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/16/2017
Recent Visit
This was the last vehicle of the day on Tuesday, January 10th. I noticed, Sunday, yesterday that a puddle of oil formed under the Sportage. I checked the oil pan drain plug. It was only finger tightened. I took out my socket and wrench and secured it.
Henry R. from Roggi's Auto Service responded on 01/16/2017

Hi Paul!  Thank you for being a loyal customer at Roggi’s Auto Service.  We really appreciate your feedback, patience and continued support.  Please know that this is not the standard of service at Roggi’s and that next time you come in, your oil change is on us!  Thank you!

Regards,

Henry Roggi

Henry R. from Roggi's Auto Service responded on 01/16/2017

Hi Paul!  Thank you for being a loyal customer at Roggi’s Auto Service.  We really appreciate your feedback, patience and continued support.  Please know that this is not the standard of service at Roggi’s and that next time you come in, your oil change is on us!  Thank you!

Regards,
Henry


DL
Don L.
Farmington, CT
Toyota Highlander
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/20/2013
A little disappointed this time
While in the past, Roggi did a great job of caring for our vehicle, this time we spent $60.00 and the issue was not resolved. They offered to have us return but who has the time for repeat visits? We went to another shop and got the issues resolved in less than 1 hour and at NO COST.

SS
Sean S.
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/07/2012 Category: Service
Sean said it took a while to have his vehicle ready. It took a week and a half to have his tire fixed. He is happy about the service and can't be mad at the time because they never promised him a date and the vehicle came in from being towed.

Displaying all 3 Review