ReScore Reviews™ (28)

ReScore
Overall Rating 4.2857154/5Overall Rating 4.2857154/5Overall Rating 4.2857154/5Overall Rating 4.2857154/5rating 4.2857154
Original
Overall Rating 2.3928568/5Overall Rating 2.3928568/5rating 2.3928568rating 2.3928568rating 2.3928568
94% Would Recommend
Latest Review 2 days ago
Melissa A. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Candace and the team "
Awesome job
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/15/2018 02:24 PM
Louise P. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 10:47 AM
Ruth B. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super ti deal with"
The knowledge and how pleasant everyone is. They answered all my questions.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 11:38 AM
Thomas H. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE WAS VERY GOOD"
WE WERE GIVEN A LOANER CAR TO USE WHILE SERVICE WAS BEING DONE.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/04/2018 05:02 AM
Michael D. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing my Sonata, 2017"
Speedy fix, great loaner car while i waited, great service from Michelle at the front desk.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/25/2017 11:10 AM
Kerry B. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! Great team!!"
Top notch service with a top notch crew!! Candice is very helpful and friendly!! Great addition to your team!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/20/2017 03:55 PM
Susan C. ReScore Review on 12/22/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Had some issue with the service I had received earlier this week.Received a call from the management at Rowe Ford and all issues were corrected to my complete satisfaction.Thank you very much.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/19/2017 10:48 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service dept.not well organized."
As I earlier indicated there are area’sthat need revamp.Not really satisfied with the service this time.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/19/2017 10:48 AM
John L R., Service Manager at Rowe Hyundai responded on 12/20/2017

Hi Susan,
Thank you for taking the time to speak with us today and we look forward to your visit tomorrow.

Rob Robertson
Service Manager
Rowe Hyundai
207-784-2321
207-784-1264 fax
johnr@roweauburn.com
Kathleen C. on 12/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Getting better"
I appreciate the opportunity to comment and am pleased to say that this visit was much better than my last two. Credit goes to Candice.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/15/2017 08:31 AM
Verified Customer on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent service, customer concerns, prompt ."
Your gratious coupon could not have come at a better time. The last 15 months (Treating Breast Cancer) has been very hard on the family.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/12/2017 03:46 PM
Judy G. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Faast friendly service dept"
Love Rowe Fordland. been getting cars and truck for the past 30 yrs and have always been treated extremely well
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 11:47 AM
Verified Customer on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your service team is tops"
I was given a list of other service issues that were "recommended" totaling almost $500. I scheduled an appointment to have this work done, but then was told by another service provider that some of the recommendations were not necessary; so I canceled my appointment. I'm a single "senior" woman and I live from paycheck to paycheck. I can't afford unnecessary vehicle maintenance. Sorry....
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 12/04/2017 12:57 PM
Patrica D. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
My Brake work was done completely and to my satisfaction.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 12/02/2017 12:45 PM
Verified Customer on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Undercoating recall and tire rotation"
This appointment was very satisfactory. My questions were answered in a friendly manner. The appointment didn't take as long as I expected and that was satisfying.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 11/30/2017 07:02 PM
Thomas F. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Tom
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/28/2017 11:00 AM
Verified Customer on 11/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Thank you!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/25/2017 06:38 PM
Mary H. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service "
I always receive good customer service and I would recommend their service to anyone who asked. It is the only place I go
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/19/2017 11:58 AM
Cynthia M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Good"
Helpful in providing shuttle because I had a 4 year old w/ challenges who could not remain in a dealership waiting room for an extended period of time.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:25 AM
Francis A. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service "
I have always received prompt, courteous service at Rowe Auburn. It didn’t matter whether it was on the Quick Lane side or the regular service side. The customer service is always top notch.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:25 PM
Verified Customer on 11/02/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"some services expensive."
n/a
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/02/2017 11:05 AM
Sherry P. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Rowe Hyundai does a great job servicing vehicles. They do it in a timely and consistent manner. I highly recommend this business.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/01/2017 01:47 PM
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