Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

662 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.3030291/5Overall Rating 4.3030291/5Overall Rating 4.3030291/5Overall Rating 4.3030291/5rating 4.3030291
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
94% Would Recommend
Latest Review 4 days ago

Reviews


AS
Arthur S.
Phillips, ME
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Good service
Rowe Hyundai gives you great service after the sale with up front price and time estimates on your repairs and service jobs with updates on how everything is going and needs you may have to contend with in future jobs.

Verified Customer
Poland, ME
2018 Hyundai Kona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
time
i bought a kona and had its first service done and it was a smooth experience

Verified Customer
South Paris, ME
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2018 Category: Service
Improvement needed
Mark the driving lanes and parking spots
Leave the TV channel remote available
Your service is too costly

LD
Linda D.
Lisbon, ME
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jen is fantastic
The only issue I had was I received a letter on a recall but they didn’t have the info there. I have to go back when they receive it. It was for the straps on the gas tank.

EE
Elizabeth E.
Lisbon, ME
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
New tires & alignment
The service adviser Chris gave me great service on his job.

TW
Trudy W.
Poland, ME
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service
Great

GN
Gerda N.
Lewiston, ME
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
see my last note!
see above

DP
Donald P.
Lewiston, ME
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Always satisfied at rowe
very satisfied with the service and the people there.

MD
Mary D.
Oxford, ME
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Friendly, very good communication, and very good on the time they say it;ll be.
Excellent............
JENNIFER T. from Rowe Hyundai responded on 09/11/2018

Dear Mary,

Thanks for taking the time to speak with me and offering to do the rescore on the survey. We appreciate your service.

Jen Robinson
Service Manager


RB
Robert B.
Lewiston, ME
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Great place for friendly, execlent service.
Got prompt, courteous service in a timely fashion. Consider me a very satisfied customer.

FW
Fay W.
Auburn, ME
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Service
Chris took the time to tell me what was wrong with my vehicle and wasn't in a hurry!!

TY
Tracy Y.
Turner, ME
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Communication
It was a pleasure working with the team at Rowe Hyundai in Auburn. Communication was good and my car was fixed as expected.

JR
Jacqueline R.
Lewiston, ME
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
great service
they took me in at the right time of my appointment and made sure I understood everything before they did any work on my car.

AH
Alan H.
Lewiston, ME
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
The team
Great job over all. Chris and Joe are assets to the company. Great work!

EP
Elwin P.
South Casco, ME
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Aiming to please
Great and fast service

JC
John C.
Lewiston, ME
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
John C
Everyone is so competent and professional at their jobs

KB
Kerry B.
Rumford, ME
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Happy Hyundai driver
My complaint is the service tech put the wrong mileage on my oil change reminder so I question whether he or she put in the synthetic oil and did not reset the car so the message of service is overdue would come off my screen every time I turn it on. Other than that, service is always great and staff is super nice and professional.

Verified Customer
Lisbon Falls, ME
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Excellent Service
Quick, prompt, courteous service!

BR
Beth R.
Norway, ME
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Quick service
Oil change & tire rotation in under an hour. Great customer service! Very friendly!

Verified Customer
Lewiston, ME
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
great service
Great job