Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1307 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 3.8846146/5Overall Rating 3.8846146/5Overall Rating 3.8846146/5rating 3.8846146rating 3.8846146
Original
Overall Rating 1.80769/5rating 1.80769rating 1.80769rating 1.80769rating 1.80769
91% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Alexandria, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Always Great Service
I really enjoy working with this team and I get good advice about my car! Sometimes I cant afford a service and the team tells me how long I can wait to make changes.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/15/2018

thnak you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

JA
Joseph A.
Reston, VA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Terrific Service!
Friendly, attentive and always asking if there is anything else they can do!
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Springfield, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Good service
Good service , caring staff
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


GL
George L.
Springfield, VA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Service!
Fast speedy quality service.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/13/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Lorton, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
EXCELLENT SERVICE
Great service
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/12/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/12/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Stafford, VA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service
People
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/09/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/09/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

RT
Ryan T.
Woodbridge, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Short notice tire purchase and Install
Had an issue with my tire after road debris slashed right through it. I gave them a call and they had the tire I needed. Dropped by and I they installed it within the 1.5 hours. I was a walk-in so that time was good, all things considered.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/08/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/08/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

KK
Kamlesh K.
Springfield, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Good service
Every body was really help full
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/07/2018

thank you for your feedback Kamlesh!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/07/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


CC
Chong C.
VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Repair electrical system.
Checked diagnosis systems.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/03/2018

thank you for your positive feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/05/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Springfield, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
The service was fast!
The service was fast for a maintainance routine.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/02/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/03/2018

thank you for your positive feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

CS
Carolyn S.
Springfield, VA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Wonderful Customer Service
Run, don't walk to this establishment. The staff is pleasant and professional. I love the comfortable waiting area too!
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/02/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/02/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

MM
Matthew M.
Lorton, VA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2018 Category: Service
Good service, but no result
People were great, but issue not fixed.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/01/2018

What is a good day and time for me to contact you?

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/01/2018

what is a good time for me to contact you?

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

LS
Lori S.
The Plains, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Customer Service
They make you feel like a family member!
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/31/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DJ
Demetrius J.
Stafford, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great service
We had an accident in my wife's car and Safford took care of her while I was at work. Great service, great people and the work was done professionally.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/31/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DD
David D.
Lorton, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Service at safford
Always quick easy and very professional... One of the few places I don’t mind if I have to wait.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/31/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DG
Daniel G.
Woodbridge, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Good
The better than anyone
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/30/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


MB
Michael B.
Alexandria, VA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
title
good job
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/25/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/26/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Alexandria, VA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Fast & Quick
Had a issue with the front end of my car late in the day. Stopped by as I was near. Was very fortunate to find a resolution in an hour. Thanks.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/25/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/26/2018

thank you for your positive feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

IW
Irena W.
Falls Church, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Staff appreciate customer service
My review is "Total experience was good". Staff was professional.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/25/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/26/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

BD
Barbara D.
Springfield, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Service Excellence
My vehicle service was estimated to take 2 hours --- it was complete in 1 1/2. Under-promising and over-delivering is a consistent occurrence at Safford Hyundai!

Thank you.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/25/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/25/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com