Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1589 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 3.9705859/5Overall Rating 3.9705859/5Overall Rating 3.9705859/5rating 3.9705859rating 3.9705859
Original
Overall Rating 1.7647071/5rating 1.7647071rating 1.7647071rating 1.7647071rating 1.7647071
91% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


Verified Customer
Alexandria, VA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Good Customer service by team member
Good service provided after doing research on the repair and item being covered under the warranty.

Richard is a good service team member.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/24/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Alexandria, VA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Service Department is Great
I have 3 Hyundai’s that I have serviced at Safford. We had an issue with a software update that went bad. It the fault of Safford but they worked to find a solution and kept at it with good communication.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/24/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/24/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DZ
David Z.
Lorton, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Service
Service
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/24/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/24/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


RR
Robert R.
Springfield, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Provides peace of mind
Safford Hyundai gives me peace of mind. I rest easy knowing that the professional Customer Representatives, Service Technicians, and Managers at Safford Hyundai are caring for my car. I recommend to everyone.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/24/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/24/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


MW
Michael W.
Oxon Hill, MD
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Top Notch Service
Got my 2011 Sonata towed to Safford to have them take a look at why my engine had seized up. Not long after they got the car I was informed that the crank shaft bearing had failed and due to a recall, the engine would be replaced by Hyundai. Abdon (Service Tech) was communicative, informative, proactive, friendly, personable and most of all...professional. He kept me informed along every step of the process. He brought to my attention other matters that needed to be addressed on the car and the best way to take care of them. He made me feel like my car was a priority to him, even though they get many cars in there daily for various things. I will definitely be bringing my car back there for servicing and other repair needs when they arise. As the title states, top notch service indeed.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/20/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/21/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Alexandria, VA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Excellent customer service
Very helpful service advisor
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/19/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/19/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Alexandria, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Friendly, efficient service
Dropped off my car for routine service. Everything went great; the service center was clean, everyone was professional and I felt valued and well taken care of. Very satisfied with the team, the dealership and the entire experience.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/19/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/19/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


MB
Mary B.
Alexandria, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
As always. Excellent
Great service. No complaints
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/18/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/19/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Alexandria, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
My service Appointment
I was very pleased with the service I received at Safford Hyundai. They were very fast and polite. OP
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/17/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/18/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

JM
Jullian M.
Washington, DC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Oil Change
Oil changes is always quick. in and out before noon.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/17/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Temple Hills, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2019 Category: Service
Great Service 👍
The service was excellent and the service department was friendly. They let me know exactly what my car needed and how much to the exact amount.I recommend anyone to visit and get your car serviced you will really enjoy your experience.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/15/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

LP
Liliana P.
Falls Church, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great Service
When it’s time for an oil change, I just drop my car off at Safford and let them handle it. They call me to go back to pick it up, and my inspection is done, my car was washed and vacuumed, and I drive off happy :)
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/15/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Dumfries, VA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
My Experience
Well organise and ready to go above and beyond for the satisfaction of their customers.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/15/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

DP
Darcey P.
Alexandria, VA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Simple, Straightforward Service
Service at Safford Hyundai was very straightforward. I love that a wash and vacuum is included with every service. My advisor Abdon was awesome and kept me updated on the progress of my vehicle as work was being done.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/14/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

SA
Samir A.
Woodbridge, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly and Clean
They are Friendly and quick .
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/14/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

DS
Destiny S.
Alexandria, VA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Review
Comment
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/14/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

JF
Jose F.
Woodbridge, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Good services !!!
Very professional staff and the service was very excellent.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/13/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/17/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

PW
Perry W.
Springfield, VA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Vehicle Service
Great service
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/12/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/12/2019

thank you for your feeback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

LL
Lisa L.
Manassas, VA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Get Treated like a VIP
Sandra and Abdon, are very courteous and professional. Each time I return they exceed their service Excellence. Peter Kim should be very proud of his Service Dept Team!
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/11/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/12/2019

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

NY
Nam Y.
Lorton, VA
2012 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
No comment
It was pleasure
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 06/11/2019

Thank you for your feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 06/12/2019

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com