Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1308 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 3.8846146/5Overall Rating 3.8846146/5Overall Rating 3.8846146/5rating 3.8846146rating 3.8846146
Original
Overall Rating 1.80769/5rating 1.80769rating 1.80769rating 1.80769rating 1.80769
91% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


SH
Samoris H.
Fort Washington, MD
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Veterans Choice
Safford Hyundai serves as the benchmark in customer service. Which is why it is my only choice my auto’s maintenance.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/19/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/19/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Alexandria, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Always Great Service
I really enjoy working with this team and I get good advice about my car! Sometimes I cant afford a service and the team tells me how long I can wait to make changes.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/15/2018

thnak you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

JA
Joseph A.
Reston, VA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Terrific Service!
Friendly, attentive and always asking if there is anything else they can do!
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Springfield, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Good service
Good service , caring staff
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


GL
George L.
Springfield, VA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Service!
Fast speedy quality service.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/13/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Lorton, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
EXCELLENT SERVICE
Great service
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/12/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/12/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Stafford, VA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service
People
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/09/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/09/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

RT
Ryan T.
Woodbridge, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Short notice tire purchase and Install
Had an issue with my tire after road debris slashed right through it. I gave them a call and they had the tire I needed. Dropped by and I they installed it within the 1.5 hours. I was a walk-in so that time was good, all things considered.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/08/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/08/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

KK
Kamlesh K.
Springfield, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Good service
Every body was really help full
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/07/2018

thank you for your feedback Kamlesh!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/07/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


CC
Chong C.
VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Repair electrical system.
Checked diagnosis systems.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/03/2018

thank you for your positive feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/05/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Springfield, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
The service was fast!
The service was fast for a maintainance routine.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/02/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/03/2018

thank you for your positive feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

CS
Carolyn S.
Springfield, VA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Wonderful Customer Service
Run, don't walk to this establishment. The staff is pleasant and professional. I love the comfortable waiting area too!
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/02/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/02/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

MM
Matthew M.
Lorton, VA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/01/2018 Category: Service
Good service, but no result
People were great, but issue not fixed.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/01/2018

What is a good day and time for me to contact you?

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/01/2018

what is a good time for me to contact you?

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

LS
Lori S.
The Plains, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Customer Service
They make you feel like a family member!
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/31/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DJ
Demetrius J.
Stafford, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great service
We had an accident in my wife's car and Safford took care of her while I was at work. Great service, great people and the work was done professionally.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/31/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DD
David D.
Lorton, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Service at safford
Always quick easy and very professional... One of the few places I don’t mind if I have to wait.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/31/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DG
Daniel G.
Woodbridge, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Good
The better than anyone
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/30/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/31/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


MB
Michael B.
Alexandria, VA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
title
good job
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/25/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/26/2018

thank you for your positive feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Alexandria, VA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Fast & Quick
Had a issue with the front end of my car late in the day. Stopped by as I was near. Was very fortunate to find a resolution in an hour. Thanks.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/25/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/26/2018

thank you for your positive feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

IW
Irena W.
Falls Church, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Staff appreciate customer service
My review is "Total experience was good". Staff was professional.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 10/25/2018

Thank you for the positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 10/26/2018

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com