Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52
4.5

( 1787 Reviews )

ReScore Reviews™ (42)

ReScore
Overall Rating 4.023811/5Overall Rating 4.023811/5Overall Rating 4.023811/5Overall Rating 4.023811/5rating 4.023811
Original
Overall Rating 1.7619048/5rating 1.7619048rating 1.7619048rating 1.7619048rating 1.7619048
91% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


KS
Kevin S.
Lorton, VA
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Greattttt
Thaaannnnnkkkkkssssss
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/18/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Sandra M B. from Safford Hyundai Of Springfield responded on 11/18/2019

Thank you, we appreciate your positive feedback. 

Sandra Barreda
Service Administrator 
P:  571-421-8258
M: 703-776-9040
sbarreda@saffordauto.com


Verified Customer
Alexandria, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Fast and efficient
Fast and efficient
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/15/2019

thank you for yoru feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Sandra M B. from Safford Hyundai Of Springfield responded on 11/15/2019

Thank you for your positive review, we appreciate your business. 

Sandra Barreda
Service Administrator 
P:  571-421-8258
M: 703-776-9040
sbarreda@saffordauto.com


Verified Customer
Springfield, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Recall visit
No problem scheduling and getting recall done.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/15/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

WB
Wyatt B.
Alexandria, VA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Oil change
Fast oil change and cheaper than most places.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Sandra M B. from Safford Hyundai Of Springfield responded on 11/14/2019

Thank you, we appreciate your business. 

Sandra Barreda
Service Administrator 
P:  571-421-8258
M: 703-776-9040
sbarreda@saffordauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2019

thank you for your feedback!

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Alexandria, VA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
efficient and professional
Efficient and professional as always
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


GK
Gina K.
Springfield, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Sonata Service
Service representative made extra efforts to ensure a worry free experience.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/14/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/14/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


DZ
David Z.
Lorton, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Friendly staff
Service was completed promptly
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/13/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Sandra M B. from Safford Hyundai Of Springfield responded on 11/14/2019

Thank you for your positive feedback, we appreciate your time. 

Sandra Barreda
Service Administrator 
P:  571-421-8258
M: 703-776-9040
sbarreda@saffordauto.com


KJ
Karen J.
Alexandria, VA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
30k vehicle check
Nice people Clean place. Did not try to offer something I did not need - I like that. I will go back.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/13/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/13/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Burke, VA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Hyundai
Great service. Great car.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/13/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/13/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com


Verified Customer
Alexandria, VA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great service
The vehicle was complete at time I was told it was gonna be done.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/12/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/13/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Alexandria, VA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Excellent service. Great experience.
Excellent service. Great experience.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/12/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/12/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

MH
Martin H.
Alexandria, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Abdon Valdes
Helped me a lot, placed order on the parts and did take care of my car in very short time.

Thank you again Abdon
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/08/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/11/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Burke, VA
2012 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2019 Category: Service
Service Dept
Nice staff and waiting facilities
Sandra M B. from Safford Hyundai Of Springfield responded on 11/08/2019

Thank you for the positve feed back. We apprecaite it

Sandra Barreda
Service Administrator 
P:  571-421-8258
M: 703-776-9040
sbarreda@saffordauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/11/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Lorton, VA
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Good Prices, Honest
My title basically says it, they had great prices and they were honest about what happens
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/08/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/11/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

MP
Min P.
Springfield, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Excellent
I love my sonata and excellent service at the dealer. Hopefully it lasts for a while. I know nothing lasts forever.
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/06/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/06/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

Verified Customer
Alexandria, VA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Recommended
Good experience, recommended.
Sandra M B. from Safford Hyundai Of Springfield responded on 11/05/2019

Thank you for your positive feedback. 
We hope to see you on your next service visit. 
For any questions or concerns please feel free to contact me directly.

Sandra Barreda
Service Consultant
571-421-8258

MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/05/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/06/2019

thank you! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

AA
Abdul Majeed A.
Lorton, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service
Good place,great staff
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/05/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/06/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

JO
Jason O.
Annandale, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Jason
Good job
MONSITA S., Service Concierge Manager from Safford Hyundai Of Springfield responded on 11/04/2019

Thank you for your positive feedback!

Monsita Saunders
Service Concierge Manger
Safford Hyundai of Springifeld
703.776.9040
msaunders@saffrodauto.com

Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/05/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com

JW
Janet W.
Arlington, VA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Problem rectified : )
Peter and Abdon took care of all my problems...I’m totally happy now!
Super nice guys : )

Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2019 Category: Service
No call back after 2-3 messages...
I’m waiting for days and no call back.
My car didn’t pass inspection, even though it’s a 2019 Tucson and I just had a $300 service on the car!
They seemed like nice guys, but I’m frustrated by their lack of communication.
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/04/2019

good morning janet Im sorry to hear about your service experience, I left 2 messages for you last week, and everytrime I call it goes straight to voice message, is there another number to call you?

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com
Sandra M B. from Safford Hyundai Of Springfield responded on 11/14/2019

Thank you, for letting us take care of you. we appreciate your positive feedback. 

Sandra Barreda
Service Administrator 
P:  571-421-8258
M: 703-776-9040
sbarreda@saffordauto.com


RS
Richard S.
Alexandria, VA
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Excellent.....!!!
My Service Adviser, Abdon, Who Was Very, Very Helpful. I Would Rate Him *Excellent*....!!!
Peter K., Service Manager from Safford Hyundai Of Springfield responded on 11/04/2019

thank you for your feedback! 

Peter Kim
Service Manager
571-253-6501
PKim@saffordauto.com