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SureCritic / San Carlos Auto Solutions
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San Carlos Auto Solutions

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(106 Reviews)
100
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Score Details

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

San Carlos Auto Solutions is the Bay Area’s leading independent automotive service and repair center. San Carlos Auto Solutions is the Bay Area’s leading independent automotive service and repair center.

Categories
Contact
(650) 595-2860
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1700 El Camino Real Unit A B San Carlos, CA 94070
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San Carlos Auto Solutions 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(106 Reviews)
Write a Review
Recent Reviews
KM
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KEN M.
San Carlos, CA
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Always great service!
Great service, great shop! Always thorough and fair, thank you!
Verified Customer
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Great shop - trust them with my VW
I really appreciate the service they provide. Very thorough and knowledgeable. And personal.
CL
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CHUCK L.
San Carlos, CA
Lexus SC 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Fast service and safety checkp
Andrew got my oil change and safety check done quickly and efficiently.
CG
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CRISTIA G.
Daly City, CA
Lexus IS 250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2024
verified customerVerified Customer
10
Oil change service
Very prompt service
JX
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JIAMING X.
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Excellent service as alway
Easy to make appointment, quick turnaround time and reasonable price.
KS
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KEITH S.
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Easy in and out service
Easy in and out service.made my day.
DS
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DON S.
Mercedes-Benz Metris Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Drive in, change my oil, oiled up and out within 45 min.
Fast oil change. 45 min. Done. Reviewed van check point and drove away.
BH
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BRIAN/MICHAEL H.
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
10
Consistent excellent work
San Carlos Auto Solutions provides expert Volkswagen service that is expeditious and done right the first time.
Verified Customer
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
verified customerVerified Customer
10
Outstanding service!
I recently had the pleasure of bringing my 2019 Subaru Forester in for service, and I am beyond impressed with the exceptional level of care and professionalism I received.
The service team demonstrated their expertise and attention to detail, thoroughly inspecting my vehicle and addressing all the concerns I had mentioned. They took the time to explain the necessary repairs and maintenance, ensuring I understood every step of the process.
I highly recommend this service center. Their commitment to customer satisfaction and excellent service truly sets them apart. Thank you for taking such great care of my vehicle!
SC
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STEPHANIE C.
Redwood City, CA
Volkswagen Golf
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
I trust them!
I completely trust Kenneth and his crew at San Carlos Auto Solutions. I believe they do what is needed for my car without over charging and making unnecessary recommendations. Look no further, this is where you want to have your car service!
JG
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JORDAN G.
San Carlos, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2024
verified customerVerified Customer
10
Always great service!
Kenneth and his team of mechanics are second to none. They are very knowledgeable, honest, skilled, and instill confidence in their customers with excellent communication and customer service orientation. High quality work and and reasonable prices have made me a loyal customer now for over 5 years. I would have anyone else work on my cars.
KT
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KERRY T.
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
verified customerVerified Customer
10
Wonderful service and nice people to work with.
They have been working on my cars and trucks for years. Always reliable and trust worthy.
ML
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MARK L.
San Carlos, CA
Volkswagen Golf GTI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
10
Great Honest Work & Customer Service
Kenneth, Andrew and the crew are knowledgeable on just about all Japanese and German makes, and run an honest operation with great customer service.
CL
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CHUCK L.
San Carlos, CA
Lexus SC 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
verified customerVerified Customer
10
Always receive excellent service
They keep my old Lexus running.
JX
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JIAMING X.
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2023
verified customerVerified Customer
10
Excellent service
My car had coolant leakage and the warning light was on. Initially I took it to a shop that is very close to my house, they did a inspection and refused to go further, saying it is very difficult to repair. I had to call a tow truck to tow my car to San Carlos Auto Solutions. It only took them a day to turn around and let me know that the hose damaged by rodents. They fixed it quickly and the price was fair.
Displaying Review 1 - 15 of 106 in total
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