Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

50 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


SM
SHARON M.
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
My Kia
I have been coming to Simons Auto for a long time ( Mike is my cousin). I would not trust my cars to anyone else. The service has always been great. I recommend Simons to friends when they are looking for someone.

JC
JB C.
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019
Top quality Vehicle maintenance
This is one place that you can get top-notch service all the time !!! If your vehicle is important for your livelihood then this is The place to bring it to quality..Vehicle maintenance.....

DE
DEBORAH E.
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019
Dependable/ knowledgeable
I took my SUV for service and was welcomed with greetings and knowledgeable technicians. The desk person broke down the prices and made me feel at ease, and process. They also provided a ride to my home, since my friend failed to answer her phone. All things eased my anxiety with car repairs..

LD
Lenard D.
Illinois
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Lenard said that the staff got it done, got it done on time and everything is fine.
This review was collected via phone interview by Customer Research Inc.

LD
Lenard D.
Illinois
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Lenard said that the staff got it done, got it done on time and everything is fine.
This review was collected via phone interview by Customer Research Inc.

PD
PAM D.
Dodge Stratus Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2019
First time repair with the new owners.
For my first experience with the new owners, I was very happy with the service. Very personable. Good Start.

Verified Customer
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great service! Honest and dependable!
-Great communication on what problem was and how long it would take to fix.
-Offered to drive me to shop when car was ready.
-Very competitive pricing.

Verified Customer
O Fallon, IL
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2019
Awesome work on my son's car
I have taken all my vehicles to Simons for over 4 years now and they continue to do amazing service. The new team is awesome. I would recommend this shop to anyone.

SM
Sharon M.
Illinois
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Sharon said she has been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

AK
Alva K.
Fairview Heights, IL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Alva said she likes the good people that work there, and they fix her vehicle as asked.
This review was collected via phone interview by Customer Research Inc.

BD
BOB D.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
FAIR & HONEST
They do great work at fair prices and never try to screw you unlike Auffenberg

SR
STEVE R.
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
prompt and thorough
Knowledgeable team and timely service.

RH
RON H.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
trust
Have had Simons work on our cars for 40 years, they look out for the customers best interest'
Ron Hodel

RG
Ron G.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Ron said the service was very good.
This review was collected via phone interview by Customer Research Inc.

JB
Josh B.
Illinois
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Josh said he was in and out quickly. He said they were faster than the estimate and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

SV
Stacie V.
Illinois
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Stacie said the business got her in to fix her vehicle's problem on the same day she contacted them about it.
This review was collected via phone interview by Customer Research Inc.

TC
TONI C.
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
Replaced struts, plugs and cabin filter
They were able to get the car scheduled quickly. All maintenance was done same day and they did a super job!

JL
JIM L.
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Excellent and thorough
Thanks for keeping an eye on our fleet and your concern for our safety on the roads!

JD
JIM D.
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Gets it done
Took two tries at a complicated emissions issue but stayed on task and resolved the problem.

RJ
Reginald J.
Illinois
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Reginald said the service was pretty good. The staff were able find a problem that no one else was able to.
This review was collected via phone interview by Customer Research Inc.