Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 82 Reviews )

96% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Nissan Sentra
Verified Customer
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11/14/2019
Auto repairs
Customer oriented, affordable, and honest auto repairs shop. The only auto repairs shop I’ll use from this point on.

SD
SCOTT D.
Ford Explorer Sport Trac
Verified Customer
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11/13/2019
Great service!
I’m pleased with everything about their work!

SW
Shanus W.
Illinois
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Shanus said he has been there before, and that he grew up with Mike. He had an appointment for Thursday, but didn't know his work schedule. He got off work early and didn't want to drive all the way home and then come back for the appointment. He stopped on his way home and talked to Amber. She checked with the staff and they were able to take him in early and get the job done.
This review was collected via phone interview by Customer Research Inc.

AD
AMPARO D.
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2019
Honest and straightforward.
I appreciate their honesty that they didn't have much experience working with a rusted air sensor onto a catalytic converter. They recommended another place where I will have the problem resolved.

JC
JOYCE C.
Belleville, IL
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019
VW Battery Replacement
A two -year old battery went dead in our 2013 VW Beetle and Simon's was able to get it in the same day for immediate service - a new battery. They even took care of the low tire pressure light that was not part of the initial problem.

RH
RON H.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Customer feedback
Excellent service as always!

DS
DENNIS S.
Fairview Heights, IL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Simon’s has kept my cars running for 35-40 years with very few problems. Family owned for most of those years.
Simon’s has kept my cars in tip top shape for 35-40 years with few problems. Family owned business for most of those years.

CK
CONNOR K.
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Great service
Fantastic and quick service

DF
DENNIS F.
Chevrolet Impala
Verified Customer
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10/24/2019
Met Simons standards
Got the service I had gotten from Mike Simons and crew for over 20 years. Hope you keep it up.

DD
DANIEL D.
Dodge Caliber
Verified Customer
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10/20/2019
Great service!
Great service and very affordable. They repaired my AC for less than any other place I received estimates on.

SD
SU YING D.
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Great Auto Repair shop
Been took my cars to Simon’s for over 20 years, it’s the place I trust, their customer service are the best !

KW
KEANNA W.
Belleville, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Great Service
They were really nice and knew what they were doing ! They did not try up over charge me or anything

JD
JIM D.
Alfa Romeo Stelvio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
New owners are as good as the last
This repair shop gives straight answers, does not try to upsell, and even takes you to your job while they do theirs - although the transport vehicle is a little jenky

KB
Kevin B.
Illinois
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Kevin said that the place is hard to beat, they had the best service there is, he knows Mike and loved the place.
This review was collected via phone interview by Customer Research Inc.

LC
LYNN C.
Fairview Heights, IL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great people
You know we all like good service but generally the reason we return to a specific business year after year is the people. Simons has good people, good servie, and good prices. Here is hoping for another 18 years with them.

Verified Customer
Nissan Maxima
Verified Customer
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10/09/2019
They keep you aware of what's going on with your auto.
From the codes obtained from my car's computor, the mechanics weren't absolutely sure of the primary problem and They said so They kept my car while they did extensive trouble shooting. They found a couple of issues which they repaired. They made a recommendation regarding a third issue. I have a great deal of respect for their opinion, so I took it and decided to delay that repair. I am pleased with the job

Verified Customer
O Fallon, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Automotive car care
Trust worthy and do excellent work

JW
John W.
Fairview Heights, IL
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
John said they still do a very good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
O Fallon, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019
They go the extra mile
The team goes above and beyond to make sure they deliver the service they promise.

WW
Will W.
Illinois
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Will said he always enjoys his visits at the business.
This review was collected via phone interview by Customer Research Inc.

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