Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2585 Reviews

ReScore Reviews™ (88)

ReScore
Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5rating 4.5340945
Original
Overall Rating 2.1363683/5Overall Rating 2.1363683/5rating 2.1363683rating 2.1363683rating 2.1363683
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
Tyrone, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great as always!
Easy
Quick
Not too expensive
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/13/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


MS
Mylinda S.
Newnan, GA
2016 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Customer service
It wasgreat service
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/12/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Jerry Altares


MM
Melvin M.
Stone Mountain, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
come backer.
Great service and friendly atmosphere
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/12/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Jerry Altares


RS
Reginald S.
Fairburn, GA
2015 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Oil change.
Friendly service they show you what needed or if there is a problem comfortably setting
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/09/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


CB
Cecil B.
Brooks, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Friendly
Friendly and easy to do business with.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/08/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JA
Juanita A.
Fairburn, GA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Efficient & Quick
I came in for my complimentary oil change and to have my tires rotated and balanced, and I was in and out in less than one hour. Great job!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/08/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


MH
Milton H.
Newnan, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
warranty item
excellent as usual
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/07/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


CP
Cleopatra P.
Atlanta, GA
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019 Category: Service
It was okay
The service provided was okay what I expected
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/07/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Carmen Krauth


Verified Customer
Villa Rica, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019 Category: Service
friendliness of staff and honesty
The service was timely and I was notified and given option of different services I may need or want to apply. They allowed me to itemize what I wanted without pressure.

Plus, they over charged me for the services that were provided and 2 days later called and refunded the amount of the overage. Pleasant surprise of honesty with a dealership.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/07/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Jerry Altares


RS
Rhonda S.
Newnan, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Service department
Excellent service treated me like family wonderful feeling.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/07/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

jERRY ALTARES


Verified Customer
Newnan, GA
2001 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
great people, great service
Thanks as always
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/07/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JC
Jerry C.
Senoia, GA
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great staff
I was able to get right in thanks to the service advisors Jerry and the vehicle was fixed and I was on my way in just a short time
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/07/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Jerry Altares


JS
James S.
Palmetto, GA
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
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A little pricey but good service.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/06/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


AR
Arthur R.
Sharpsburg, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Hyundai at Southtowne continues to wow me!
These folks continue to step up their game when it comes to customer service. Carmen in service always takes great care of me. Jeff, the mechanic treats my car like it was his own. He always makes solid recommendations on how I can better take care of my car. Barry the Service Manager always takes great care of me as well. I have had to get in quick and Barry just advises everyone to ‘’Make it happen’’ for me. Last but not least, Dan in detailing makes my car look like it just came off the showroom floor when he is done. This is truly a winning team and is the reason why I bring both of my cars in here and here only for service. You folks rock!!!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/06/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


DJ
Deborah J.
Peachtree City, GA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Service
As always, came in, had to schedule an appointment, to have scheduled service done on our Sonata and it was a pleasant experience. Still don't like having to schedule a routine oil change and tire rotation, but that is the way it is done now. I don't drive the car, it is my wife car and it is always way way past due to do the maintenance, but at least it is getting done.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/06/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


Verified Customer
East Point, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Good Service
It is easy to schedule a service visit; the technicians are friendly and helpful and explain which services are needed.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/04/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


SL
Stafon L.
Palmetto, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
None
Thanks
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/04/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


SC
Sherita C.
Newnan, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Customer Service
The customer service is great.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/01/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


MB
Michael B.
Carrollton, GA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Service
I went to have some notice I got checked out and to have regular service and oil change. My experience was great.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/01/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


TV
Tonya V.
Winston, GA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
The people that work there
The staff always is always great and helpful
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 08/01/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson