Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

741 Reviews

99% Would Recommend
Latest Review 31 minutes ago

Reviews


NH
Norman H.
Texas
Ram Pickup
Verified Customer
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09/24/2018 Category: Service
Norman said that the place was excellent and did good work for reasonable prices which is impossible to find these days.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Longview, TX
Lincoln LS
Verified Customer
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09/24/2018 Category: Service
David said they let him know what type of work needs to be done and they kept him informed about everything.
This review was collected via phone interview by Customer Research Inc.

EH
Elise H.
Longview, TX
Chevrolet Silverado SS
Verified Customer
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09/18/2018 Category: Service
Elise said the business had good staff and they are honest.
This review was collected via phone interview by Customer Research Inc.

BG
Brandon G.
Kilgore, TX
Honda Accord Coupe
Verified Customer
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09/14/2018
Super crew, very positive and Christ loving . Professional work and quality .
Great customer service and superb quality with trusting advice and encouraging words. They love the Lord and I encourage anyone to use Mr Spraggins and his family business for your auto needs . Very top quality experts here and your vehicle will be fixed top notch with only the best doing it.

JO
Jonathan O.
Longview, TX
Chevrolet Silverado SS
Verified Customer
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08/24/2018 Category: Service
Jonathan said the staff are very professional. They complete their work in a timely manner, and if it's going to take longer than planned to finish the work they will notify him. There have been times when he wasn't able to pick up his vehicle before they closed, so the staff waited until he was able to get there.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Longview, TX
GMC Savana Special
Verified Customer
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08/22/2018 Category: Service
Ryan said the employees were nice. He had no service issues.
This review was collected via phone interview by Customer Research Inc.

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Dillon W.
Longview, TX
Mercury Grand Marquis
Verified Customer
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08/20/2018 Category: Service
Dillon said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Monica L.
Gladewater, TX
Nissan Altima
Verified Customer
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08/17/2018 Category: Service
Monica said this business did a good job. Their prices are fair and the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

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Henry H.
Kilgore, TX
Chevrolet Silverado 1500
Verified Customer
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08/14/2018 Category: Service
Henry said they are fair and his vehicle is good. He is pleased.
This review was collected via phone interview by Customer Research Inc.

FT
Frankie T.
Longview, TX
GMC Acadia
Verified Customer
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08/10/2018 Category: Service
Frankie said everything has been great.
This review was collected via phone interview by Customer Research Inc.

AP
Ada P.
Henderson, TX
Honda CR-V
Verified Customer
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08/09/2018 Category: Service
Ada said that the place is good.
This review was collected via phone interview by Customer Research Inc.

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Sandra L.
Diana, TX
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Sandra said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PL
Pat L.
Longview, TX
Ford F-150
Verified Customer
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07/25/2018 Category: Service
Pat said this business has good, honest mechanics..
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Longview, TX
Ford Expedition EL
Verified Customer
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07/20/2018 Category: Service
Michelle said the business was very helpful and was able to diagnose a problem that no other business could fix.
This review was collected via phone interview by Customer Research Inc.

HM
Hope M.
Kilgore, TX
Chrysler Town & Country
Verified Customer
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07/18/2018 Category: Service
Hope said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Gladewater, TX
Ford F-150
Verified Customer
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07/17/2018 Category: Service
Jim said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Longview, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
John said the staff were good.
This review was collected via phone interview by Customer Research Inc.

PA
Phil A.
Longview, TX
Chevrolet Tahoe
Verified Customer
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07/13/2018
Auto Repair
I have been using Spraggins for over a year to help bring a 1999 Chev Tahoe back into good order. They have done some major projects including all drive train bearings front to back on the four wheel drive and repairing several leaks. They have always been right on time and very open about issues that needed to be addressed and why. They have even shown me the worn parts on a couple of the projects. Their work and administrative process very professional and issue diagnostics right on track. On one project they recently had to pull a critical intake manifold on top of the engine. A few days after the job I discovered a small oil leak. I returned to the shop and they determined it was due to a torn seal when the component was installed. Tony Spraggins was very open about the mistake and they redid the job at no cost. I am proud to have the 99 Tahoe (2dr) back on the road and running like new. I highly recommend this auto shop. Both of the Tony’s and Melisa are top notch and a pleasure to be around. Second to none!

LJ
Larry J.
Longview, TX
Toyota Corolla
Verified Customer
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07/07/2018 Category: Service
Larry said this business has always been honest.
This review was collected via phone interview by Customer Research Inc.

EH
Elise H.
Longview, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Elise said the staff was up front, professional, knowledgeable and nice.
This review was collected via phone interview by Customer Research Inc.