Spraggins Auto Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

620 Reviews

99% Would Recommend
Latest Review 9 days ago
RONNIE G. on 04/18/2013
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"Great people"
I have been using Spraggins for about 13 years now, if my memory serves me correctly. I have always been satisfied with their maintenance/repairs on my vehicles.
Vehicle: Ford Pickup
Service Date: 04/16/2013
Review Created: 04/18/2013 04:12 PM
Glenda P. on 04/12/2013
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Glenda said the business provides excellent service.
Vehicle: Dodge Stratus
Category: Service
Service Date: 03/13/2013
Review Created: 04/12/2013
This review was collected via phone interview by Customer Research Inc.
Shanda H. on 04/12/2013
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Shanda said she took her vehicle to this business because her temperature gauge kept showing the vehicle was hot. They replaced her water pump, but her vehicle is still running hot. She will be going back to have them take a look at her vehicle.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/03/2013
Review Created: 04/12/2013
This review was collected via phone interview by Customer Research Inc.
Doug W. on 04/12/2013
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Doug said this business does a good job.
Vehicle: Ford Excursion
Category: Service
Service Date: 04/05/2013
Review Created: 04/12/2013
This review was collected via phone interview by Customer Research Inc.
Shannon N. on 04/11/2013
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Shannon said she is not satisfied. She paid $217, but the repairs are not finished. They said her vehicle was running, but when she got there, it would not run. Her vehicle has been over there for 3 days. She questions what she paid for, since the vehicle is not running. She does not intend to recommend them.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 04/04/2013
Review Created: 04/11/2013
This review was collected via phone interview by Customer Research Inc.
Bill C. on 04/10/2013
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Bill said the business does a good job.
Vehicle: GMC Sierra
Category: Service
Service Date: 03/14/2013
Review Created: 04/10/2013
This review was collected via phone interview by Customer Research Inc.
Barry C. on 03/27/2013
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Barry said he's had his vehicle at this business at least a dozen times. He's never had to carry his vehicle back to them. They keep him informed about what to do that's most important. They're easy to work with and the atmosphere is enjoyable.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/20/2013
Review Created: 03/27/2013
This review was collected via phone interview by Customer Research Inc.
Elijio M. on 03/21/2013
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Spoke with Eulalia. She said they do good work.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/15/2013
Review Created: 03/21/2013
This review was collected via phone interview by Customer Research Inc.
James W. on 03/20/2013
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James said this business is really good. He likes them a lot.
Vehicle: Ford Freestyle
Category: Service
Service Date: 03/15/2013
Review Created: 03/20/2013
This review was collected via phone interview by Customer Research Inc.
Remington C. on 03/15/2013
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Remington said this business is usually always honest with giving him their prices unlike other businesses. However, this last time he had service at this business the fuel pump was supposed to be fixed and he was charged $300 for it, but a couple days after the service the fuel pump needed to be fixed again. He would still recommend this business because of past visits and he understands everybody makes mistakes but he feels he should not be charged again.
Vehicle: Ford Focus
Category: Service
Service Date: 03/07/2013
Review Created: 03/15/2013
This review was collected via phone interview by Customer Research Inc.
Annie P. on 03/15/2013
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Annie said this was the best auto repair business she had ever gone to and they are very good.
Vehicle: Chrysler 300
Category: Service
Service Date: 03/07/2013
Review Created: 03/15/2013
This review was collected via phone interview by Customer Research Inc.
Glenn D. on 03/15/2013
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Glenn said he's been using this business a long time, and he always enjoys their service.
Vehicle: Kia Sedona
Category: Service
Service Date: 03/11/2013
Review Created: 03/15/2013
This review was collected via phone interview by Customer Research Inc.
Angela B. on 03/14/2013
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Spoke with Joe. He said this business got right on the work pretty quickly. They repaired his vehicle in a timely manner.
Vehicle: Mazda 3
Category: Service
Service Date: 03/06/2013
Review Created: 03/14/2013
This review was collected via phone interview by Customer Research Inc.
Calvin W. on 03/14/2013
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Calvin said he does a good job. They do the work quickly and they are professional.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 03/11/2013
Review Created: 03/14/2013
This review was collected via phone interview by Customer Research Inc.
Jackie C. on 03/11/2013
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Jackie said he was not satisfied with the business because his service light is still on and the business did not repair the problem with his vehicle. He will not recommend this business to others based on this experience.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/13/2013
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.
Tony and Melissa S. at Spraggins Auto Repair responded on 03/14/2013
We have attempted to contact Mr. Christian about his concerns but have not yet received a response. We were not aware that he was unhappy with the service he received. The customer brought his vehicle in for a general check over and we discussed the service light with him, but we thought he had decided to not have the light diagnosed.
David K. on 02/28/2013
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David said they were honest. He said he had a really good feeling about them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/20/2013
Review Created: 02/28/2013
This review was collected via phone interview by Customer Research Inc.
Elizabeth B. on 02/28/2013
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Elizabeth said they are friendly at this business and provided quick service. They shoot straight and tell her what exactly needs to be done.
Vehicle: Mazda 626
Category: Service
Service Date: 02/26/2013
Review Created: 02/28/2013
This review was collected via phone interview by Customer Research Inc.
Bradley R. on 02/25/2013
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Bradley said that they are trustworthy and do a good job.
Vehicle: Buick LeSabre
Category: Service
Service Date: 02/08/2013
Review Created: 02/25/2013
This review was collected via phone interview by Customer Research Inc.
MICHAEL L. on 02/24/2013
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"Very good service"
I am very pleased with the repair at Spraggins Auto Repair. I would highly recommend this business.
Vehicle: Toyota Avalon
Service Date: 02/22/2013
Review Created: 02/24/2013 05:29 AM
Hobert F. on 02/19/2013
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Hobert said the service was done promptly. The personnel have a good attitude and he really appreciates them.
Vehicle: Buick LeSabre
Category: Service
Service Date: 02/05/2013
Review Created: 02/19/2013
This review was collected via phone interview by Customer Research Inc.
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