Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

741 Reviews

99% Would Recommend
Latest Review 25 minutes ago

Reviews


SS
Sam S.
Longview, TX
Ram 1500
Verified Customer
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07/02/2018 Category: Service
Sam said the business did everything he asked and they did it on time.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Gladewater, TX
Toyota Tundra
Verified Customer
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06/23/2018
Great service and very friendly
They are great people who will check out your vehicle from head to toe! Their work is impeccable and they will even take you home for no charge if need be! Can’t say enough good things about Spraggins Auto Repair!

PS
PERRY S.
Longview, TX
Chevrolet Silverado SS
Verified Customer
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06/23/2018
Exceptional People
Spraggins auto repair is a family based business with a caring Christen attitude. The personnel are professional and takes good care of their customers. They really work well with the customer to help setup times for repairs and amount of time the repair takes. I've been dealing with Tony and his business for years and have a great deal of trust in his fairness and pricing with his customers. I appreciate the work they preformed on my truck this week. Thank you.

KM
Kent M.
Longview, TX
Toyota Camry
Verified Customer
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06/21/2018 Category: Service
Kent said he was satisfied.
This review was collected via phone interview by Customer Research Inc.

LK
Levi K.
Longview, TX
Ford Econoline Wagon
Verified Customer
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06/20/2018 Category: Service
Levi said they do a good job and are very thorough.
This review was collected via phone interview by Customer Research Inc.

RT
Rickey T.
Henderson, TX
Chevrolet Silverado 1500
Verified Customer
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06/18/2018 Category: Service
Ricky said this business has great people. He did not have a scheduled appointment and they were able to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

TI
Tim I.
White Oak, TX
Ford Escape
Verified Customer
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06/16/2018 Category: Service
Tim said this business is the best. He loves them. They are awesome.
This review was collected via phone interview by Customer Research Inc.

MJ
Matt J.
Longview, TX
Ford Explorer
Verified Customer
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06/11/2018 Category: Service
Matt said his vehicle was in and out in two days. The service was affordable.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Longview, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ronald said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

CA
Charlie A.
Kilgore, TX
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Charlie said the business is always great and he always goes there.
This review was collected via phone interview by Customer Research Inc.

GH
Gene H.
Longview, TX
Ford Mustang
Verified Customer
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06/08/2018
Always Better Than Expected
Kind, fast, thorough service. They do what they say and keep you informed. Even when the problem is more than you bargained for, Spraggins does their best to provide cost effective service that meets the need. I wish all businesses had their integrity!

TL
Tyler L.
Longview, TX
Jeep Wrangler
Verified Customer
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06/07/2018
Money well spent
I brought my new-to-me 4 cylinder Jeep YJ to Spraggins Automotive for a thorough tune-up and got way more service than I expected. Tony Spraggins was highly professional, courteous, and he listens to what you have to say! Alongside Tony S. at the front deak is another Tony who is just as professional and attentive.
My Jeep needed some moderately serious repairs, mostly maintenance, of which were handled in a timely fashion. I can now confidently drive this rig as my commuter without breaking so much as a simgle sweat droplet.
Also, I must add that his mechanics treat him with respect and aren't just a bunch of bumbling fools with tools. They all hold themselves to high standards and it shows the moment you pull up on the lot. I cannot say that about any other auto shop I have dealt with in the past.

CY
Channon Y.
Longview, TX
Dodge Dakota
Verified Customer
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06/05/2018 Category: Service
Channon said the service was quick and everything worked out well.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Kilgore, TX
Ford Escape
Verified Customer
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06/04/2018
Efficient, honest, and friendly.
The people at Spraggins have been my mechanic of choice for any of the serious repairs to all of my cars. It seems that the rest of the city also uses them as they are always scheduled at least a day out. If there is more than one financial option to a repair, they will lay them all out and recommend one, but they will gladly do what the customer can afford (assuming its safe).
On my last visit, their schedule book was filled till the next week but they allowed me to drop off my car a little early and were able to get to it a little sooner than I expected.
I always recommend this shop to people who need serious mechanical work done on their car.

RM
Richard M.
Longview, TX
International Scout II
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018 Category: Service
Richard said the facility was a little overpriced.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Longview, TX
Ford Super Duty F-250 SRW
Verified Customer
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05/25/2018 Category: Service
Tony said they are fantastic people and they do great work. They are super honest, and they go above and beyond.
This review was collected via phone interview by Customer Research Inc.

TD
Trevor D.
Longview, TX
Nissan Altima
Verified Customer
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05/25/2018 Category: Service
Trevor said the staff was really nice and he had good service. He didn't have an appointment, just walked in and they managed to take care of him.
This review was collected via phone interview by Customer Research Inc.

PA
Phil A.
Longview, TX
Chevrolet Tahoe
Verified Customer
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05/24/2018
Quality of the staff and mechanics.
Just like last time all went well. Completed timely and professional feed back. Excellent work. Was concerned about my satisfaction.

AC
Alison C.
Longview, TX
Ford Ranger
Verified Customer
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05/22/2018 Category: Service
Alison said the employees were a delightful couple.
This review was collected via phone interview by Customer Research Inc.

RM
Rubin M.
Longview, TX
Chevrolet Corvette
Verified Customer
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05/19/2018 Category: Service
Rubin said the business is very fair, with good estimates. He deals with Tony and they are quick.
This review was collected via phone interview by Customer Research Inc.