Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

706 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MS
Marlin S.
Longview, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2012 Category: Service
Marlin said this business provides excellent customer care and service.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Longview, TX
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2012 Category: Service
Mark said this business got him in quick and kept him informed on what was going on.
This review was collected via phone interview by Customer Research Inc.

SD
Steven D.
White Oak, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
Steven said he is satisfied with his experience because he got personal service.
This review was collected via phone interview by Customer Research Inc.

DC
Doug C.
Longview, TX
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2012 Category: Service
Doug said they were good and courteous.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Longview, TX
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2012 Category: Service
Luis said when he brings in his vehicle for service its always returned to him better than when he first bought it.
This review was collected via phone interview by Customer Research Inc.

CH
Cliff H.
Flint, TX
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Cliff said he was kept informed with what was going on with the vehicle and the people he dealt with went the extra mile to figure the problem out.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Hallsville, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Joe said this place of business always does the work that's needed and the repairs last a long time.
This review was collected via phone interview by Customer Research Inc.

RB
Ronnie B.
White Oak, TX
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Ronnie said this business was quick and had great prices.
This review was collected via phone interview by Customer Research Inc.

BF
Butch F.
Longview, TX
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Butch said he has never had any trouble with Spraggins Auto Repair, they have always done him right. He added they are good, honest people.
This review was collected via phone interview by Customer Research Inc.

MM
Mac M.
Longview, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Spoke with Diane. She said this business is timely, thorough and have good prices.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
TX
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Frank said he was very satisfied with the work and the price. He also mentioned Tony and his people have been great. Frank noted the business has serviced his vehicle for 4-5 years.
This review was collected via phone interview by Customer Research Inc.

MD
Megan D.
Longview, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Megan said they're service is excellent and they do a good job.
This review was collected via phone interview by Customer Research Inc.

DA
Dustin A.
Tyler, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Dustin said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MJ
MELISSA J.
Longview, TX
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2012
you always treat me right
I always feel better when I bring the car in because you catch a lot of problems early.

MR
Murrey R.
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2012 Category: Service
Spoke with Claudia. She said they are friends with the owner. With that aside, their experience was excellent.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2012 Category: Service
Brian said the business is honest and they do good work.
This review was collected via phone interview by Customer Research Inc.

KW
Kelsie W.
Longview, TX
Plymouth Sundance
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2012 Category: Service
Kelsie said this businesses service is good, friendly, and they got the job done right
This review was collected via phone interview by Customer Research Inc.

RP
Ronnie P.
Longview, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2012 Category: Service
Ronnie said that he has only been there once, everything seems to be fine.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Longview, TX
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2012 Category: Service
Spoke with Mavis. She said the business was superb. The person she worked with told her it would be 2 or 3 days before he could get to her vehicle, but he found the problem and had it fixed very quickly the next day. He did what he said he'd do. She said her vehicle broke down in Tyler, but she lives in Longview, so she had to have it towed over without knowing what was wrong with it. She said the people were nice and they were very professional. She works every day and she needed her vehicle, so she appreciated it.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2012 Category: Service
Robert said he has not had any issues with the work this business did.
This review was collected via phone interview by Customer Research Inc.