Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

718 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


TH
Tanya H.
White Oak, TX
Plymouth Grand Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017
Great experience
They did exactly what they told me, and very quickly. Very nice people.

PH
Palla H.
Longview, TX
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Palla said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

CY
Calvin Y.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Calvin said the staff did a fine job and they charged a reasonable price. Instead of finding him a new radiator, they repaired his old radiator.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Kilgore, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
Very satisfied!
Did great work on front end of my daughter's car, and honored work that the previous owners had done on the A/C.

BH
Betty H.
Longview, TX
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Betty said this business was fantastic. They were honest. She has known them for awhile.
This review was collected via phone interview by Customer Research Inc.

NF
Neal F.
Longview, TX
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Another great customer-friendly experience at Spraggins
Quick, competent service exactly as scheduled; very reasonable cost

MW
Mike W.
Longview, TX
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Mike said the business has always been superior in the customer service department.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Longview, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Bob said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

VB
Vita B.
Deport, TX
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Vita said they were courteous, prompt and nice. They were very efficient.
This review was collected via phone interview by Customer Research Inc.

JC
Josh C.
Gilmer, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Spoke with Patricia. She said this business seems honest and they get things done quickly.
This review was collected via phone interview by Customer Research Inc.

DW
Dale W.
Jefferson, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Spoke with Sandy. She said this business was nice, helpful, and honest. They did a thorough inspection of the vehicle.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Longview, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Tim said he liked the quality and integrity of the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

PW
Pete W.
Longview, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017
Service Rating
Excellent service, will use again if needed

NF
Neal F.
Longview, TX
Plymouth Valiant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017
In any line of work, the many master the science and the few master the art. Spraggins masters the art of vehicle repair.
Top quality conscientious work, vehicle kept clean, full parts & labor guarantee, reasonable advance appointment schedule (i.e., not too far in the future), quick in-shop service

JH
John H.
Kilgore, TX
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
John said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

CG
Charley G.
Gladewater, TX
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2017 Category: Service
Charley said he was satisfied with the service this business provided. He appreciated the accommodations they made.
This review was collected via phone interview by Customer Research Inc.

GB
Gregg B.
Longview, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Gregg said he decided to bypass the heater core service and they will sell it later. They told him what they found out, they're a nice staff and a good help. They have a nice, clean facility.
This review was collected via phone interview by Customer Research Inc.

PR
PAUL R.
Longview, TX
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017
Doing business with Tony for sometime. Will continue to do so.
Tony will recommend someone else if he and his crew doesn't do the type of work. Such as diesel, transmissions, etc.. if he can he doses in a timely manner and charges a just rate for the work done.

BF
Bob F.
Longview, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Bob said he likes the people at this business.
This review was collected via phone interview by Customer Research Inc.

JO
Japheth O.
Longview, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Japheth said this business did a good job.
This review was collected via phone interview by Customer Research Inc.