ReScore Reviews™ (7)
Hi Brandi, thanks for taking time to talk to me back on the 27th of February to help me communicate with you about your frustrations. In as much as I have not heard from you since I felt it necessary to respond to this concern in writting. We try very hard to meet our customers expectation each and every time, and I am truly sorry to have failed in this case with you. We spent an hour trying to replicate the problem while your vehicle was here, the only thing we could find was a low voltage problem, that could have been at the root of the complaint, which we corrected for you at no additional cost from the diagnosis. We drove the car 40 miles as well and still had no failure, so it is very difficult to second guess the repair in this type of sinareo. I once again appreciate you kind text response to us, and only hope you resolve your problem with this vehicle in a equitable way, if we can help you in any please know we are willing and ready to keep you running safe and reliable. Thanks again for taking time to talk to me about this issue.Joe L Piccolo
I want to thank you for taking the time to talk to me this morning, first and foremost let me say that I am very sorry we did not meet your expectations on your last visit. You have reminded me that even when the service is free, it needs to meet your expectations, thank you. We try very hard to meet or exceed our customers expectations each and every time they visit. I am greatful that you complained and that you will give us a second chance and assure you we will not fail again. I look forward to solving your problem and want to thank you for being our customer.Joe L Piccolo
Jordan the services we provided for you were performed imediately when you arrived, and at no charge, it was FREE to you. We pulled the codes and explained them to you. You did not even ask for an estimate of repair. We try hard to meet or exceed our customers expectations each and every time, and we are sorry we did not satisfy your expectations. Thank you for your input it helps us improve.
Scott Thank you for talking to me today, I am sorry we failed to properly meet your request, and I am greatful to you for allowing me to make it right. To error is human and I hope this makes it possible for you to use us in the future knowing we will make things right when we need to, Thanks for being our customer.Joe L Piccolo
Dale we always try to meet our customers expectations at Supreme, and I am truly sorry we did not meet yours. If you want me to revisit your issues please call, we will work hard to please you.Joe L Piccolo
Thank you for taking my call today and talking to me. I am glad you made the trip back to Denver safely and before your deadline. I also want to sincerely tell you I am sorry we did not meet you expectation during your recent visit. Please call me if there is anything else we can do for you.