ReScore Reviews™ (7)
Jim thanks for taking time to talk to me today, I understand that the costs of repair are expensive, I am sorry we did not completely meet you expectations, and I want you to know we will try harder next time to exceed your expectaitons. Thank for being my customer.Joe L Piccolo
Thank you for talking to me this morning in regard to your disappointment we us. We strive to meet or exceed our customers expectation and I am sorry we did not meet yours. I am glad to hear that the car is running smoothly and greatful to receive your input. I hope all works well for you and Bill and will strive to do better in the future.Joe L Piccolo
Thank you for talking to me today and allowing me to clear up the confussion on this repair. I am greatful you allowed me to work this out with you and look forward to serving you in the future.
While the service was delayed on rebuilding the 3L60 transmission for Clifford's 1996 Suzuiki Sidekick we were able to save him more than $880.00 from the first quote and more than $1000.00 from the dealer price. I personally talked to CJ on multiple occasions but sincerely apologize for not meeting your expectations. I will mail you a gift certificate of $100.00 for future use and hope you can forgive us for falling short. I tried to call and remind you that your warranty needs to be validated with a quick check up and the time for that is running out. Please call me at your earliest convenience to set up the appointment. Again we intend to provide you are valuable finished product and will try harder to meet your expectations next time.