ReScore Reviews™ (7)
I want to thank you for taking the time to talk to me this morning, first and foremost let me say that I am very sorry we did not meet your expectations on your last visit. You have reminded me that even when the service is free, it needs to meet your expectations, thank you. We try very hard to meet or exceed our customers expectations each and every time they visit. I am greatful that you complained and that you will give us a second chance and assure you we will not fail again. I look forward to solving your problem and want to thank you for being our customer.Joe L Piccolo
Scott Thank you for talking to me today, I am sorry we failed to properly meet your request, and I am greatful to you for allowing me to make it right. To error is human and I hope this makes it possible for you to use us in the future knowing we will make things right when we need to, Thanks for being our customer.Joe L Piccolo
Jimmy it was nice to talk to you today and confirm that our diagnosis was right, the $39 spent was then well spent for you and the problem was solved. We are sorry not to fully meet your expectations and hope to in the future.Joe L Piccolo
Eric it was nice to talk to today about your concerns for the recent repair. It was good to hear that the vehicle is running well and the rest of you trip was uneventful. Also the recognition over cost being your choice for the higher quality part was greatly appreciated. We hope to see you again should the need arise and thank you for being our customer.Joe L Piccolo
Thank you for taking my call today and talking to me. I am glad you made the trip back to Denver safely and before your deadline. I also want to sincerely tell you I am sorry we did not meet you expectation during your recent visit. Please call me if there is anything else we can do for you.
George, Thank you so much for talking with me today. I am glad to take care of your concerns, and appoligize for the late evening call in regard to this followup. I am happy to have you as a customer and look forward to helping you with other issue and concerns.
Thank you for talking to me today and allowing me to clear up the confussion on this repair. I am greatful you allowed me to work this out with you and look forward to serving you in the future.