ReScore Reviews™ (1)
THANKS FOR TAKING THE TIME TO HELP US TO NAVIGATE THE BUSINESS ON A SMOOTHER SCALE AND MORE TO YOUR LIKING AND MEETING YOUR EXPECTATIONS
Thanks for your vote of confidence Sharon and I really appreciate you taking the time and giving us a review. I wonder though what we could have done better to earn a 5 star instead of 4 star you gave, with your help I can navigate my business to a higher level.
GOOD MORNING MRS. CRAWFORD,
THANK YOU SO VERY MUCH FOR YOUR RESPONSE TO OUR SATISFACTION SURVEY, THIS GIVES ME THE TOOLS TO BETTER SERVE YOU. FIRST OF ALL I REALLY HOPE THAT YOU ARE TOTALLY SATISFIED WITH YOUR CARS PERFORMANCE.
IN RESPONSE TO YOUR COMMENT OF ADVANCE PAY, WE ROUTINELY REQUEST ADVANCE DEPOSIT ON JOBS EXCEEDING $500.00 FOR A COUPLE OF REASONS, 1- OBVIOUSLY FOR A JOB OF THOUSANDS OF DOLLARS, WE'D LIKE A LITTLE HELP WITH CASH FLOW AND I AM NOT GOING TO MASK THAT AS I AM A STRAIGHT SHOOTER.,AND 2 IS THAT WE HAVE CUSTOMERS WHO AUTHORIZE THE WORK BUT ARE NO WHERE TO BE FOUND OR RESPOND TO PHONE CALLS, CERTIFIED MAIL AND SO ON AND IN MANY OCCASIONS THEY HAVE ABANDONED THEIR VEHICLES, AN ADVANCE PAY ELIMINATES SOME OF THAT.
I HOPE MY ANSWERS WERE HELPFUL AND I TRULY APPRECIATE YOUR BUSINESS AND CERTAINLY TAKING THE TIME TO LET ME KNOW HOW YOU FEEL.
SORRY TO HEAR OF THIS , ALL WORK IS GURRANTED AND COVERED UNDER WARRANTY, I WILL PERSONALLY SET UP A TIME TO RETURN FOR A WARRANTY RECHECK TO SEE WHAT EXACTLY MAY BE GOING ON WE APPREICATE YOUR BUSINESS AND THANK YOU FOR COMING IN , JOPHHNY B
THANKS MR WALSH FOR YOUR KIND COMMENTS AND GOOD LUCK WITH YOUR NEW HOME UP IN SANTA ROSA , APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU AGAIN .
THANKS MATT FOR YOU COMMENTS AND YOUR BUSINEES HOPE WE CAN FULFILL ALL YOUR AUTOMOTIVE NEEDS IN THE FUTURE AND HOPE TO SEE YOU SOON.
Thanks for your comments and the review you gave us, I'm sorry if we fell short of your expectations to give us a 4 rating, I'd appreciate your input as to what was needed to get a 5 and I'll change the oil and filter in your car free of charge for your input which would help me navigate my business to my goal of a 5 star every time.
Thanks for taking the time to give us a review, appreciate your comments, you gave a score 4 out of 5, therefore you may not have been as happy as p[ossible and I'd like to know what we need to due to get a 5 star review and have you totally satisfied.Your next oil change is on me for helping us to better focus on your expectations.
Thanks Judy for taking the time to give us a review, please let me know what we can do to earn a 5 star which is our intension.
THANKS FOR THE GOOD WORDS PAUL, APPRECIATE YOUR BUSINESS AND WILL TRY TO EARN IT EVERY TIME.
THANKS DILLON APPRECIATE THE GOOD WORDS
Thanks for taking the time to give us a review, please respond to this email by telling what would you like to have seen to give us a 4 star rating, this would help me navigate the business better.
THANKS Mr.RUPPE, APPRECIATE THE TIME YOU TOOK TO GIVE US A REVIEW
Thanks for taking the time to give us the review, appreciate it John