Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

639 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
94% Would Recommend
Latest Review 9 days ago

Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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KL
Kishen L.
Mechanicsburg, PA
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/24/2019
Awful treatment by front desk / receptionist named Chad
I own 3 vehicles which I routinely take to Team One Auto in Mechanicsburg for all of my maintenance and inspection needs. On my recent visit, I made arrangements with the manager Ken Brower regarding work required to pass my vehicle for state inspection. There is a new big, loud, burley guy, whose name I think is Chad, that does the admin work at the front desk - a receptionist. He was in disagreement with the arrangements Ken and I had made, so he rudely started yelling at me and started making all sorts of gestures and said I should take my vehicle to some other place. I told him that if he didn't like the agreement Ken I made, he had to speak to Ken about and I left the establishment.

The next day Ken called me and profusely apologized for Chad's behavior and asked me to bring my vehicle in to have it sorted out. I still love Ken and his mechanics but the new guy is a detriment to this business. He need to learn how to deal with customers and needs a lesson in humility.

SD
Steve D.
Mechanicsburg, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/25/2018
Bad service
Do not go to this place I had my a/c repaired ,and now is the 4th time taking it back to fix the same problem . Two replaced compressors now they find out it is electrical problem . A total of 5 days sitting in the garage, and lots of lost money because I am a contractor and drive for Uber/ Lyft so no vehicle to work, and when it was not in the garage it was blowing hot air after leaving the garage 3 different times. Not good when in the hottest most humid part of the summer ,and then I have customers complaining my car is too hot and humid so cannot do my job so lost pay!!

PC
Paul C.
Leesburg, VA
This review violates the SureCritic Review Policy.

BC
B C.
Mechanicsburg, PA
This review violates the SureCritic Review Policy.

CL
Cynthia L.
Mechanicsburg, PA
This review violates the SureCritic Review Policy.

JW
Jason W.
Middletown, PA
Chevrolet Impala
This review violates the SureCritic Review Policy.