Disappointed with Bozak Chevy
We just purchased this vehicle Nov 1,2017, from Bozak Chevy in Porter, IN, after a bad collision totalled our Saturn Outlook. Since GM decided to close down Saturn, we were forced to choose a lower standard vehicle. We were told the service team had done the "100+ point inspection" on the Impala. I believe they even mentioned the brakes were in great working order. Yesterday, March 2, 2018, we were told by our mechanic that we have had for over twenty years when we bright it in just for an oil change (couldn't read the crappy oil change sticker) that our breaks in the front were bad, completely. They were surprised we were driving it and hadn't had an issue already. They had to be replaced!
Hate dealership service departments! They all screw you and don't actually know what they're doing!!!
In addition, we found out two days ago, that there are multiple, and I mean multiple service recalls for important items like steering and air bags on the 2014 Impala.