Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

612 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
94% Would Recommend
Latest Review about 7 hours ago

Reviews


EB
Eric B.
Enola, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great garage
This place goes above and beyond to make affordable and common sense repairs to your auto. They are competent, have experienced techs, and get the work done efficiently. They put your safety first!

HA
Hemant A.
Mechanicsburg, PA
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Hemant said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Jon W.
Honey Grove, PA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Jon said they found the issue quickly and walked him through everything that he asked to be walked through.
This review was collected via phone interview by Customer Research Inc.

DO
Dorothy O.
Carlisle, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018
Great service
I take both of my cars to Team One on Carlisle Pike for several years now for various car problems and inspection/emissions. The staff is so great and don't try and rip you off. I always sit and wait while getting the work done and the atmosphere feels like chatting with friends.

NG
Naveen G.
Lemoyne, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Naveen said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mohit M.
Camp Hill, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Mohit said the business quick. They were able to fix his vehicle the same day.
This review was collected via phone interview by Customer Research Inc.

RD
Ron D.
Mechanicsburg, PA
Mercedes-Benz ML430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Ron said the business prices are too high.
This review was collected via phone interview by Customer Research Inc.

JV
Jayaram V.
Mechanicsburg, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jayaram said that they are prompt
This review was collected via phone interview by Customer Research Inc.

PS
Priyam S.
Shippensburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Inspection
I visited the team one auto and they were codial and very helpful this time... service was great.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/07/2018
Inspection
I took a 2 pm appointment... and left my work half hr early ... cause they were adamant they wont take me if i am late... i arrive on time and i see my car is not touched till 3 pm..
There was an arrogant front desk person... not the manager.. he was nice... but this guy seriously needs to know how to run a business... he tells me to take my car elsewhere if this is an issue.. i would never recommend to talk to him for appointments as he doesnt know whAt he is doing... disappointing service
Team One A. from Team One Auto Group - Mechanicsburg responded on 12/14/2018

Priyam,
I am Deeply Sorry About Your Experience At my Location This Incident Has Been Addressed With all and I assure you that this is Not The Normal Situation I would Like To Send you a Voucher For Your NExt Full service Oil Change Free On Me

Sinclerly,
Ken Brower
Shop Manager
Team One Auto Group
Mechanicsburg


RL
Robert L.
Mechanicsburg, PA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Good service fast
They do the work needed and if anything else is needed they contact you immediately...No unnessasary work done.
Which is great.

EB
Eric B.
Enola, PA
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Great shop
The guys go above and beyond to get your car needs met at fair and reasonable fees. I take all 6 of my vehicles old and new to this garage! They even inspected my new Tesla Model 3! Very knowledgeable staff.

EB
Eric B.
Enola, PA
FIAT 500L
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Outstanding service
This garage gives accurate repair estimates and makes it affordable to keep your car running safely.
These guys are honest. They tell you the truth about your car needs

PK
Priyanka K.
Mechanicsburg, PA
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/28/2018
Oil change
The only problem is first service

SB
Scott B.
Camp Hill, PA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Excellent customer experience
Ken is a knowledgeable experienced man with friendly customer service skills that make this establishment a great experience! Thanks Ken your the best.

JW
James W.
York, PA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great Every Time
Ken and the guys really take good care of my truck every time I take it in. Great job guys!

Verified Customer
Mechanicsburg, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Helpful, courteous, quick, great crew.
Great to work with and helpful. Got a great set of tires and at a reasonable cost.

DK
Divya K.
Enola, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Divya said the business was on time with good work.
This review was collected via phone interview by Customer Research Inc.

TL
Todd L.
Mechanicsburg, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Todd said everything was fine. The mechanic ran into a problem but it is was fine, because he found the part.
This review was collected via phone interview by Customer Research Inc.

VG
Vickie G.
Dillsburg, PA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Staff very professional.
Very thorough and professional staff, always satisifed with the service!

GR
Gregory R.
Mechanicsburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great work and wil save you money
Ken has always been able to keep my car on the road at a great price, well qualified mechanics. Pep Boys was not able to diagnose or repair my daughters Volvo, had to take it to a dealer, but later found Ken could have repaired it for less, he has been maintaining my daughters 2000 Volvo and our Lexus's since.

Overall Rating 1/5rating 1rating 1rating 1rating 1
11/03/2018
get it in writing then get a second opinion
I feel the fool for trusting team one, their word is easily broken, they only want your money.
Team One A. from Team One Auto Group - Mechanicsburg responded on 11/06/2018

Good Afternoon Greg I am Deeply sorry About Your Experience At My Location As You Know I Have Always been Completly Honest With You Please Call Me Or Just Stop By And See Me

Sincerly,
Ken Brower
Shop Manager
Team One Auto Group
Mechanicsburg
717-458-8545