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Review for Magic Mechanic Inc.
Eugene F. on 01/02/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Eugene said he spent $11,000 at this business to put a new engine in for him he drove it less than a mile and it blew up on him. He is very upset and disgusted that this happened he thinks this facility should have been more thorough.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/30/2015
Review Created: 01/02/2016
This review was collected via phone interview by Customer Research Inc.
Larry P. at Magic Mechanic Inc. responded on 01/06/2016

We try to use the best quality products for your customers, We road tested 28 miles with no problems at that time and did other repairs to truck with no problems. With  purchasing  rebuilt engines we can't control how re-builders set up clearances and tolerances internally in engines and haven't had any problems like this in over 18 years of using this supplier of engines. Sorry for the inconvenience and we are working on this to get truck back to you so as possible. Thank You