Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1348 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.800002/5Overall Rating 3.800002/5Overall Rating 3.800002/5rating 3.800002rating 3.800002
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
98% Would Recommend
Latest Review about 5 hours ago

Reviews


CK
Chris K.
Riverdale, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Chris said the business was great . It had good customer service. It was comfortable for him while he was in the waiting room. The mechanic got with him on what needed to be done next, which was very helpful.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 03/05/2018

Mr.Chris,
Your review is greatly appreciated. Thank you very much.
Theo


SR
Stanly R.
Fayetteville, GA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Stanly said the service was wonderful. He was extremely happy with the service.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/15/2018

Mr. Stanley,
Your review is greatly appreciated.
Thank you very much.
Theo


JB
Jordan B.
Atlanta, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Jordan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/14/2018

Mr. Jordan,
Your review is greatly appreciated.
Thank you,
Theo


RD
Reginald D.
Sharpsburg, GA
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Reginald said the staff provide good quality work.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/14/2018

Mr. Reginald,
Your review is greatly appreciated.
Thank you,
Theo


BD
Brian D.
Atlanta, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Brian said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/12/2018

Brian,
Thank you very much for your kind review.
Theo


BG
Bill G.
Senoia, GA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Bill said he's been going to this facility for 5 years and Scotty is fantastic. He never has to take his vehicle back for the same problem because he always takes care of it.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/12/2018

Bill,
Thank you very much for your kind review.
Theo


JT
Jennifer T.
Tyrone, GA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Jennifer said the staff were very friendly, fast, and efficient. She was in and out in 30 minutes.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/12/2018

Jennifer,
Thank you very much for your kind review.
Theo


RC
ROGER C.
Peachtree City, GA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Excellent, competent, friendly service
Friendly, courteous, willing to explain repair problems to my dubious wife, fair prices, excellent service. Have used Theo for about 20 years. Service counter people, Jim and Sam are very helpful in arranging drop off, loaner, pick up when needed.
Theo K. from Theo's Automotive responded on 02/05/2018

Mr.Roger,
As always your great review is greatly appreciated.
Thank you very much. Theo


XJ
Xavier J.
Sharpsburg, GA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Xavier said the business has always provided good service. Jim has always had a good sense of humor which makes it easier, no matter how high the bill is.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/05/2018

Mr. Xavier,
Your great review is greatly appreciated.
Thank you very much. Theo


JP
JOYCE P.
Peachtree City, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
EXCELLENT SERVICE AS ALWAYS.
Excellent service. Keep up the good work. Scottie and Jim are a great asset in providing outstanding customer service. Hang on to them forever.
George & Joyce Pilch
Theo K. from Theo's Automotive responded on 02/05/2018

Joyce,
As always your great review is greatly appreciated.
Thank you very much. Theo


MS
MARION S.
Peachtree City, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Professional and knowledgeable Service
Thank you for the prompt service. This was my third trip to Theo's. I admit I was very wary the first time. It is great to know they have good service techs and Customer service was
outstanding..
Theo K. from Theo's Automotive responded on 02/05/2018

Mr. Marion,
Your great review is greatly appreciated.
Thank you very much. Theo


JW
JACKSON W.
Fayetteville, GA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018
Error with ordering parts but otherwise a good customer experience
I took my 08 Mazdaspeed 3 in for an oil change, inspection, and brake service. The oil change was completed promptly and the correct type of oil was used (you would be surprised - I have had shops try to put 5w-20 in a turbocharged vehicle). I am not sure if it was an error on the part of the business or their supplier but initially, the incorrect parts for the brakes arrived after the work had begun which ended up delaying the completion of the work by another day. I would recommend making an appointment during the week if you need anything extensive done as they are only open from 8am-1pm on Saturdays and have one manager and one technician working. The price was reasonable and I am very satisfied with my new front brakes.
Theo K. from Theo's Automotive responded on 01/24/2018

Mr. Jackson,
Your review is greatly appreciated.
Thank you very much, Theo


GC
GABRIELE C.
Jonesboro, GA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018
Ease of getting an appointment
No complaints
Theo K. from Theo's Automotive responded on 01/24/2018

Mr. Gabriele,
Thank you for your kind responce.
Theo


CC
CLARENCE C.
Peachtree City, GA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018
Great service and professionalism
Great service and every time I bring my vehicles to the shop I leave with a smile . Jim and Sam are very patient and a great reliable source to answering my questions about my car . Glenn is a very crafty and polite mechanic . He does a 100 percent job on all my vehicles since they are German and need extra attention. Scotty runs the shop like a Indy 500 lead mechanic . Kudos to the entire shop .
Theo K. from Theo's Automotive responded on 01/23/2018

Mr. Clarence,
Wow.......! what an excllent review. Thank you very much from all of us. Theo


TM
TOM M.
Fayetteville, GA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Very pleased
I am very pleased with the care given to my vehicle by the Team at Theo's Automotive. They promptly recognized and corrected the mechanical issues. I highly recommend Theo's Automotive.
Theo K. from Theo's Automotive responded on 01/22/2018

Mr. Tom,
Your review is greatly appreciated.
Thank you very much, Theo


JL
Julia L.
Newnan, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Julia said this business is very good at finding and fixing the problems with her vehicle.
This review was collected via phone interview by Customer Research Inc.

WF
Winfred F.
Atlanta, GA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Winfred said his experience with this business was great. There were no issues at all.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 01/23/2018

Mr. Winfred,
Your review is greatly appreciated.
Thank you very much, Theo


JS
John S.
Peachtree City, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
John said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 01/23/2018

Mr. John,
Your review is greatly appreciated.
Thank you very much, Theo


JL
Julia L.
Newnan, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Julia said this business is very good at finding and fixing the problems with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 02/05/2018

Julia,
Your great review is greatly appreciated.
Thank you very much. Theo


MY
Mike Y.
Fayetteville, GA
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Mike said the staff were professional, told him in full detail what was happening with his vehicle, and the price was reasonable as well.
This review was collected via phone interview by Customer Research Inc.
Theo K. from Theo's Automotive responded on 01/23/2018

Mr. Mike,
Your review is greatly appreciated.
Thank you very much, Theo


Displaying Review 161 - 180 of 1348 in total