TNA Auto Repair

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503-493-5994
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Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

723 Reviews

5 star
86%
4 star
9%
3 star
1%
2 star
1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
93% Business Response
Latest Review 3 days ago

Reviews

DG
David G.
Oregon
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
David said the staff was informative and up-front. They also detailed his vehicle for free.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 11/05/2018

David, thank you for the great review about TNA Auto Repair and our work on your  Honda Accord. 

JM
Jennifer M.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jennifer said the staff was friendly and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 11/05/2018

Jennifer, TNA Auto Repair thanks you for your business and for giving us a five star review about our work on your Honda CR-V.

GM
Gordon M.
Clackamas, OR
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Gordon said he just went to this business for an oil change.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 11/05/2018

Gordon, thank you for taking the time to review TNA Auto Repair about the oil change for your Hyundai Accent. 

JB
John B.
Portland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
John said he has used the business for a long time, they are faired priced, and he respects the owner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 11/05/2018

John, thank you for giving TNA Auto Repair a five star review. We are glad to have you as a long-time customer and for choosing us to work on your Subaru Outback.

CP
Cherie P.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Cherie said she has to take the vehicle back because the radio does not work, and another part she is having a problem with.
Recommended
This review was collected via phone interview by Customer Research Inc.
MH
Mark H.
Portland, OR
Subaru Legacy Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Spoke with Mark's wife. She said she is usually pleased with the service she receives.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 11/05/2018

Thank you for taking the time to give TNA Auto Repair a positive review about our work on your Subaru Legacy Wagon.

BB
BOB B.
Portland, OR
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Back Again
I am so happy to have been told about these guys by a friend. So knowledgeable, friendly and efficient! And, the place is spotless and organized.
Recommended
Tareq A. from TNA Auto Repair responded on 10/29/2018

Bob, TNA Auto Repair is glad to have you as a customer. We appreciate you giving us a great review and will be happy to help you out the next time your Saab 9-3 needs service. 

PK
Philip K.
Portland, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Always great service.
This has been my auto shop for past 5 years. Always do a great job. Never feel like i'm being pressured into unnecessary services. Just fixed up my rear pinion joints. Runs quiet as a mouse now. They even cleaned my car and not just a superficial once over. The interior is now spotless.
Recommended
JI
JOAN I.
Portland, OR
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Professional, reliable, timely service in the neighborhood.
I've relied on TNA service since I moved to Portland 10 years ago. Same car, same satisfaction on my part.
Recommended
Tareq A. from TNA Auto Repair responded on 10/15/2018

Joan, thank you so much for being a long-time TNA Auto Repair customer. We appreciate the five star review about our work on your Volkswagen Passat. 

JF
James F.
Portland, OR
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
James said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 10/29/2018

James, thank you so much for taking the time to give TNA Auto Repair a five star review about our work on your Plymouth Voyager. 

JJ
Jess J.
Portland, OR
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Jess said the service was done on time. The staff provided great customer service and caught previously unidentified problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 10/15/2018

Jess, thanks for giving TNA Auto Repair a five star review about our work on your Toyota RAV4. We are glad to have you as a customer. 

LK
Lee K.
Portland, OR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Lee said the business did a great job and they have good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 10/08/2018

Lee, thank you for the five star review about TNA Auto Repair. We are glad to have the opportunity to work on your Chevrolet Impala. 

CC
Cathy C.
Oregon
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Cathy said they were very nice and the service was very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 10/08/2018

Cathy, thank you for taking the time to give TNA Auto Repair a five star review. We look forward to helping you the next time your Honda CR-V requires service. 

NM
Nichole M.
Portland, OR
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Nichole said the staff did a great job. The pricing wasn't too expensive and it is a good business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 10/08/2018

Nichole, all of us at TNA Auto Repair appreciate the five star review about our work on your Honda Odyssey. 

RK
RICHARD K.
Portland, OR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
competence, communication, and helpfulness
The staff are very friendly and communicate all details of service well and have done great and timely work on my truck and gone out of their way to help with the care for the vehicle. I had a sudden problem occur and they were very helpful and caring to help resolve the problem..
Recommended
Tareq A. from TNA Auto Repair responded on 10/01/2018

Richard, thanks for giving TNA Auto Repair a five star review about our work on your Chevrolet Pickup. We are glad to have you as a customer!

HR
Hannah R.
Portland, OR
Toyota Prius c
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Hannah said her overall experience was excellent. The service took a little longer that she thought it would but everything else was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 10/08/2018

Hannah, thank you for choosing TNA Auto Repair to work on your Toyota Prius c. We appreciate your business. 

JW
JEFF W.
Portland, OR
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Tundra maintenance
I've brought in both my vehicles over the past few years. I'm not a mechanic so I need to rely on others. My impression is that I get what I need, no BS up sell, versus what I seem to receive from the local dealer, now seemingly variefied by two independents following two different recommended major repairs. Thanks guys!
Recommended
Tareq A. from TNA Auto Repair responded on 09/24/2018

Jeff, thanks for choosing TNA Auto Repair to work on your Toyota Tundra. We are glad to have you as a loyal customer. 

SM
SEAN M.
Portland, OR
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
New to us vehicle
TNA worked on a new to us vehicle for my son. They went through the vehicle and came up with a list of need to and should do repairs. They went the extra mile to find a used part when a new one was going to be prohibitive. I was referred to them by a good friend and wouldn't hesitate to refer them to others. Thanks TNA!
Recommended
Tareq A. from TNA Auto Repair responded on 09/24/2018

Sean, thanks for taking the time to give TNA Auto Repair a five star review about your son's Mercury Mariner. We are glad to have your business and appreciate referrals! 

CP
Charles P.
Portland, OR
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great service, friendly staff
I've been coming to TNA Auto Repair for Subaru service for about seven years, and have had consistently excellent service. The staff are friendly, knowledgeable and helpful, and are always ready to answer questions. I have recommended TNA to friends in the past, and will continue to do so.
Recommended
Tareq A. from TNA Auto Repair responded on 09/24/2018

Charles, TNA Auto Repair is glad to have you as a loyal Subaru customer and we look forward to helping you the next time your Subaru Forester needs service. 

FB
Faris B.
Portland, OR
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Faris said the service was timely and the pricing was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tareq A. from TNA Auto Repair responded on 09/24/2018

Faris, TNA Auto Repair thanks you for choosing us to work on your Honda Odyssey. We appreciate your business and the great review.