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Torque Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(672 Reviews)
100
Write a Review

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(984) 242-4777
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3216 Spottswood St Ste 101 Raleigh, NC 27615 USA
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Torque Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(672 Reviews)
Write a Review
Recent Reviews
MD
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Mark D.
Logie Brae, NSW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2023
10
Torque Automotive stands beside my Toyota.
Simon, Chrissy and the team at Torque Automotive have taken outstanding care of my 2007 Toyota Camry Hybrid. I became familiar with them when my hybrid battery died and they came to my house to replace it with one of their new cell/recycled cases which was significantly less expensive than a factory replacement would've cost. They also diagnosed a failed transmission related to a fluid leak from a missized axle replacement by the dealer - their diagnosis it what propelled the dealer to rebuild it without charge. Since then they've been performing maintenance for me. Their location in a light industrial park helps to keep repair costs within reason - and from what I've seen, they are a go to place for those with high end cars as well. I truly appreciate their integrity.
DH
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David H.
Raleigh, NC
2006 BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
verified customerVerified Customer
Category: Service
Good deal
Good visit. Car is running great.

Thanks
Recommended
CR
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Chase R.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
The Torque Experience
My experience with Torque automotive was beyond exceptional. From my inquiry call all the way to me picking up my vehicle once all services were completed. The process was extremely informative and quick. I would recommend "The Torque Automotive Experience" to all of my friends!
Recommended
CR
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Chase R.
Raleigh, NC
2001 Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Category: Service
The Torque Experience
My experience with Torque automotive was beyond exceptional. From my inquiry call all the way to me picking up my vehicle once all services were completed. The process was extremely informative and quick. I would recommend "The Torque Automotive Experience" to all of my friends!
Recommended
OP
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Oscar P.
Raleigh, NC
2005 Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
verified customerVerified Customer
Category: Service
Óscar P
This is the second time I take my car to Torque Automotive and I am more than happy for the professionalism and quality of their job. They have been reliable, friendly and honest about the problems they have found in my car and they have worked with me on the solution at a reasonable price.
Great job guys!
Recommended
SO
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Steamer O.
Knightdale, NC
2004 BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020
verified customerVerified Customer
Category: Service
State inspection
I recently scheduled a state inspection for my vehicle at Torque Automotive. I’ve done this on many occasions and each time the inspection has been completed in a timely and professional manner. They are also my go to auto repair shop for my German cars and Chevy and Ford pickups. Scheduling has also been a breeze for each visit. Torque is a great automotive resource for all of us in the Raleigh area. I highly recommend them for your automotive inspection/repair needs.
Recommended
DI
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David I.
Raleigh, NC
2015 BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
verified customerVerified Customer
Category: Service
Brake Service BMW X1
Prompt, reliable and great attention to detail.
Recommended
TO
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Tristan O.
Raleigh, NC
2008 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
verified customerVerified Customer
Category: Service
Professional and friendly business
The car is in excellent condition! Thanks for all of your efforts in getting my Camry Hybrid battery replaced so quickly. I'll highly recommend your services to anyone who's having similar issues.
Recommended
BJ
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Brown J.
Raleigh, NC
2016 Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
verified customerVerified Customer
Category: Service
Customer Consideration
I am pleased with the knowledge and consideration vs. dealerships....Torque have a professional interest in long term customer service and beyond...
Recommended
LD
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Lisa D.
Raleigh, NC
2016 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customerVerified Customer
Category: Service
Great Service with Affordable Prices
This is the third time I've brought my car to Integrity Auto Care and now Torque Automotive. Doug is my service rep. He is very professional, knowledgeable and cares about his customers. I'll definitely come back.
Recommended
Verified Customer
Raleigh, NC
2011 Mercury Ml350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customerVerified Customer
Category: Service
quality work, friendly service.
Quality work, efficient service.
Recommended
CH
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Chris H.
Wake Forest, NC
2014 Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customerVerified Customer
Category: Service
Top Level Service, Affordable Prices
Torque had done such a nice job on my VW that we decided to take our Ford in to do some general maintenance, even though domestics aren't there specialty. All the guys at Torque did not disappoint. Service was quick and courteous and the mechanic explained everything he did in detail.

Will definitely take all my vehicles here going forward
Recommended
JP
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John P.
Durham, NC
2006 Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customerVerified Customer
Category: Service
Excellent Service and professional approach
I had great service here. They were very professional and prompt with their service. I priced out the work done and Torque was the cheapest. I highly recommend them.
Recommended
TW
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Theresa W.
Rocky Mount, NC
2006 Mercedes-Benz E350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2020
verified customerVerified Customer
Category: Service
MODULE REPLACEMENT
I had to go to the location twice and my car had to stay over night. It would have been alot easier had they offered me a loaner due to I was coming all the way from Rocky Mount, NC. and they wasn't very apologetic anyways the car finally got repaired.
Recommended
Verified Customer
Durham, NC
2018 Mercedes-Benz C300
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2020
verified customerVerified Customer
Category: Service
Recent visit
No complaints would’ve been 5 star had they had any discounts or actually giving something back to their loyal customers.
Recommended
Displaying Review 1 - 15 of 672 in total
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