Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

3542 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Kenmore, NY
BMW 530XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Sales
New Car Lease
This is the 7th or 8th car that I have leased from Towne BMW. Doug Rosen has been an exceptional sales representative and has always acted professionally and given me the service that is expected at BMW. I also feel that there is no service comparable to Towne BMW.

LC
LAWRENCE C.
East Amherst, NY
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Sales
530 x drive M style
Doug Rosen always provides superior service

Verified Customer
Williamsville, NY
BMW 330XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Sales
Great service and product.
I am a long time customer and would not go anywhere else!

JT
JAMES T.
Buffalo, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Sales
Responsive and efficient
Very organized and customer centric, clean and comfortable facilities. Advocates for customer.

SS
SURAJ S.
Liverpool, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Sales
Customer
Very excellent service and friendly dealings
Trade value is so so

CC
CAROLINE C.
East Amherst, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019 Category: Sales
Happy customer
Everyone involved in my transaction exceeded my expectations and made my experience the best I’ve ever had.

Verified Customer
Williamsville, NY
BMW 330XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Sales
BMW
BMW

MD
MARIA D.
Orchard Park, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Sales
Dave Cochi
Excellent on the get back, easy to deal with and no pressure.

CK
CHARLES K.
East Amherst, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Sales
Great people, great experience
A great new building filled with friendly people. Special thanks to my Client Advisor Brian Tiedeman, the F&I Manager Scott Horvatits and the enthusiastic BMW Genius Ting Zheng. Easily the best experience I have had purchasing a new vehicle.

Verified Customer
Williamsville, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Sales
Amazing experience
The staff is remarkable from Jerry to Rachel to Adam and mike in service and dan downing. All have made the buying experience very smooth and exciting.

AA
ALAN A.
Williamsville, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Sales
Bmw service and sales
Monica is great

AL
ANDREW L.
Fredonia, NY
BMW M4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Sales
The ultimate bmw Dealer
I have nothing but excellent comments to my 2019 M4 purchase. David Cochi is top shelf as always.

Verified Customer
Clarence Center, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Sales
Exceeded my expectations!
Seamless transaction process, courteous, knowledgeable and professional associates, fantastic follow up!

JH
JEFFREY H.
Corfu, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Sales
Awesome
Great service and salesman Dave !

MH
MARY H.
Lockport, NY
BMW X4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Sales
Great Car, Great People
Sale process was easy and smooth. Annmarie is great and took care of everything. Rachel and Steve were enjoyable to wok with, too.

Verified Customer
Lancaster, NY
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Sales
Great Experiance
Very happy with service

Verified Customer
Orchard Park, NY
BMW X4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Sales
New Car Lease
We’ll done! A seamless transition from old car to new car......from the greeter, salesman, finance department, and tech support!
Such a pleasant experience!

GM
GARY M.
Williamsville, NY
BMW 340XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Sales
A great dealer to do business at
Everyone always very professional and courteous.

DS
DANA S.
Arcade, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Sales
Great service, wonderful staff
I recently purchased a used BMW, and I am extremely satisfied with the service I received. Everyone was helpful, yet not pushy to make a sale. They were all honest about prices, costs, and what my final cost would be. I was given personal care to make sure the car was exactly what I wanted, and that I understood all of the features. This is, by far, the best car buying experience I have ever had. Towne BMW has a life long customer.

BB
BILLIE B.
Buffalo, NY
BMW X4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Sales
Towne BMW is a template for excellence!
In 16 years, I have always been very happy with the customer service and car buying experience at Towne BMW.
In particular, Annmarie Basile’s patience, hard work, professionalism, vehicle knowledge, and kind spirit has been a delight! Service Team (Mike, Adam & Bill) are equally professional & courteous & their is service is unmatched.