Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

3463 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review about 16 hours ago

Reviews


DM
DAVID M.
Hamburg, NY
BMW M2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Sales
Top notch
At Towne BMW, you are more than just a customer. These folks take care of you from the very beginning and continue to do so for your entire ownership of your purchase.

PW
PATRICK W.
Amherst, NY
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Sales
What makes place great
No high pressure. All very professional. Physical plant makes you want to do business. Very classy.

DD
DAVID D.
Lockport, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Sales
great people
very smooth operation

RK
RICHARD K.
Clarence, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Sales
New car purchase
Randy Toth went above and beyond to make my car purchase and trade in, an easy process

MW
MICHAEL W.
Buffalo, NY
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Sales
Sales people efficient, helpful, friendly.
Pleasant experience.

CP
CALVIN P.
East Aurora, NY
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Sales
X1 delivery
Monica and Brian did an excellent job with going thru the details and attributes of this awesome vehicle. I have worked with Monica on several BMW purchases and will only deal with her. Brian provided invaluable support and has a great future at Towne BMW.

AS
ALEXANDER S.
Rush, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Sales
Sales staff ( Doug Rosen) is excellent
This is the 3'rd BMW X3 I have leased and the 1'st with Towne BMW.
This experience by far has been the best to date, primarily due to Doug Rosen the new vehicle client advisor!
Doug was very professional and responsive. with the order being handled over the phone and through email.
I have and will recommend Doug to my family and friends.

GT
GORDON T.
Kenmore, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Sales
People
Personal attention by Rich Singer

JH
JILL H.
Lockport, NY
BMW X2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Sales
Great experience
I had another great experience purchasing my BMW from Doug Rosen. He makes the process simple and easy!

LO
LAURENCE O.
Eggertsville, NY
BMW 330XI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Sales
Annmarie Basile is always a pleasure to work with.
Excellent

Verified Customer
Orchard Park, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Sales
new car
new car purchase was awesome process ; easy and quick

MT
MARTIN T.
Williamsville, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Sales
Very good experience!
I loved the consultation, test drive and buying experience here. I recommend you to get in touch with Scott Horvatits who helped me with every step along the way - ever after the sale. He is very experienced, supportive and wants to make sure you will be a happy customer. I certainly am ;) Thank you, Scott!

VT
VENUGOPAL T.
Painted Post, NY
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Sales
Stress free experience!
Towne BMW had a great selection of cars. My sales professional was indeed that- very professional, courteous, did not pressure me and was very helpful and knowledgeable about the cars I was interested in.
The whole experience was worth driving almost 300 miles round-trip 3 times from where I live, to get the car I wanted. I would give Jerry and his team a 10/10 for their work!

Verified Customer
Amherst, NY
BMW X3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Sales
Great Personal Service
Thanks to my sales associate Randy Toth and his support team. The only minor issue I had was with the new physical facility. The layout for the individual work area made it difficult to sit comfortably and talk with each other. Otherwise a great experience.

DZ
David Z.
Buffalo, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Quality service
Call Rich Singer. He makes everything easier.

DZ
DAVID Z.
Williamsville, NY
BMW M5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Sales
I love BMW’s
Service!

JL
JOHN L.
Angola, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Sales
Friendly caring service
They make experience pleasurable and are always friendly. Rich Singer is especially Great to deal with. He is always very helpful outgoing and pleasant.

Verified Customer
Lake View, NY
BMW 230XI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Sales
Professionalism
Excellent buying experience! Great sales person!

Verified Customer
Lewiston, NY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Sales
Fantastic Sales Experience
I appreciate my BMW sales experience and genius program assistance. Both made my car buying experience easy and stress free. I will buy again from Towne BMW.

TL
TERRENCE L.
Auburn, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Sales
Great people
Pleasant experience