Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

(3,667 Reviews)

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review about 12 hours ago

Reviews


TF
THOMAS F.
East Amherst, NY
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2019 Category: Sales
Always exceptional...
Just had my 3-series in for NYS inspection and routine maintenance. Once again, I’m amazed by the friendliness and efficiency of Towne BMW. I no sooner finished a surprisingly good cup of hot coffee and scanned the show room for new models, and someone from service personally comes out to find me and inform me the work is complete. Simply wonderful. Congratulations Towne BMW.

MB
MATTHEW B.
North Tonawanda, NY
BMW 750LXI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Sales
New to me bmw
Purchased a used car at Towne bmw yesterday, very satisfied with their car sales process.

Verified Customer
East Amherst, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Sales
Bmw
Staff is attentive and follows through promptly

RR
RICHARD R.
Buffalo, NY
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2019 Category: Sales
Recent Purchase of Used x1
The purchase experience was SUPER with both the Salesperson, Doug, and the Finance person, Scott. No muss, no fuss, everything was explained and ready for me. Always a great place to shop!!!

Verified Customer
Silver Creek, NY
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Sales
So kind and helpful!
They explained everything to me slowly and kindly. Some of the nicest people I have ever dealt with in the car industry. Thank you for making my experience so smooth and exciting!

MW
MICHAEL W.
Buffalo, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Sales
Customer
Customer service/product quality

PC
PREM C.
West Seneca, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Sales
DR PREM CHOPRA
EXCELLENT EXPERIENCE. THIS IS MY 6TH X5 AND BOUGHT 4 750 LI FROM TOWNE BMW. THAT TELLS YOU ALL ABOUT MY TRUST IN TOWNE BMW DEALERSHIP AND ITS PEOPLE.NAMING FEW ART, FRANK, DAVID COCHI.THANKS GUYS.

DR. CHOPRA

MM
Mickey M.
Buffalo, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Leasing a new X2
Personal service sets this group apart. Monica Fisher is an amazing salesperson. She listens and works hard to find solutions.

DA
DAVID A.
Snyder, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Sales
Great
As always Jerry Knap makes the experience painless

JL
JACQUELINE L.
Williamsville, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Sales
Staff is Superb !
Experienced Staff !

HF
HANY F.
Lockport, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Sales
New X5
I love this place and I love the personnel

MS
MICHAEL S.
Buffalo, NY
BMW 330XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Sales
New Vehicle
Great people and service from everyone at Towne BMW

TW
THOMAS W.
Orchard Park, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Sales
Nice people, great facility, special service!
Taking delivery of a new vehicle is always a very exciting experience. However, the people at Towne made receiving our new BMW X3 very special for my wife and me. The new facility has a dedicated room for new car deliveries. The car was beautifully prepared, so much so that it actually brought tears to my wife’s eyes when she first saw it! Every detail was covered as promised. Ann Marie Basile, our sales associate, even picked us up at another dealership, where we had dropped off a leased vehicle, so we could drive off in our new BMW together. Now that’s special service!

Verified Customer
Darien Center, NY
BMW X7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Sales
Happy BMW owner
Great salesman! Ken was very helpful, patient & knowledgeable !

MZ
MARK Z.
Niagara Falls, NY
BMW 340XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Sales
All around great service
Great service

Verified Customer
Salamanca, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Sales
new car pick up
Great, personal service a real family business experience.

Verified Customer
Orchard Park, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Sales
extra care provied by Annmarie Basile and Tyler Liberto
Anmarie's assistance in reviewing the BMW line with me. I knew very little about the line as I dealt with Brand X since
1992. Tyler for his assistance when he stopped at my home. It was after the work day and I didn't want to hold him up but
he insisted to hear my questions on my new BMW and sat with me and answered and solved any issues I had ( Outstanding
dedication

RM
ROBERT M.
East Aurora, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Sales
Best service experience ever
Dan, Doug, mike, Bill, and Daniel(finance) are top notch!

SG
SASKIA G.
North Tonawanda, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Sales
Great
Doug Rosen is awesome.

TC
TY C.
Akron, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Sales
Individual attention
Overall it was a effortless experience. Negotiations were very appropriate and professional. I would highly recommend working with Towne to anyone interested in and individual experience.