Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

3584 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Olean, NY
BMW M2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Sales
A terrific buying experience
I wanted to buy a BMW M240i convertible with a standard transmission for my wife. To say they're scarce is a huge understatement. But somehow, the salesman at Towne found an M240i that hadn't been put together yet by the factory, so my wife got everything—everything—on it that she wanted. The salesman was terrific to work with from start to finish: He promptly returned phone calls, emails and texts, and he worked hard to make sure things went smoothly. Buying this car from Towne was a five-star experience from start to finish.

MK
MEGGY K.
Pittsford, NY
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Sales
Certified BMW 528 sale
Courteous, pleasant and no stress attitude with customers. Answered all questions politely with no rush, while demonstrating the use of the console switches and knobs.

Verified Customer
Williamsville, NY
BMW X7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Sales
Knowledgeable, low pressure salesman
Knowledgeable and low pressure, Ken was great! Beautiful vehicle.

Verified Customer
Amherst, NY
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Sales
Buying experience
The sales representative Mike Yoerg was great. He was very knowledgeable patient and above all honest

KC
KEVIN C.
Buffalo, NY
BMW X7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Sales
Great service
Everything went very smooth as planned. Great experience with the whole team.

RG
ROBERT G.
Orchard Park, NY
BMW M5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Sales
M5 comp
Great car great service great people

SK
SUSAN K.
Williamsville, NY
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Sales
Personalized sales and service delivery
Dave Cochi is the best salesman I have ever dealt with and is completely trustworthy. His honesty, integrity, customer loyalty and humor make a car buying experience a pleasure, never a worry. Adam, as Service Manager, is a true customer advocate and I trust him implicitly, as he always makes sure that things are done right and stands by the work. Both go above and beyond, and happily manage even the most trivial requests! Wouldn’t deal with anyone else!

DK
DANIEL K.
East Amherst, NY
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Sales
my new X3
My second BMW through Towne and everything was handled first class.
Dennis Merrick (who also handled my first transaction) was wonderful.
I have and will continue to recommend Towne BMW.

TO
TERESA O.
East Aurora, NY
BMW 330XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Sales
Excellent product and superior service!
Always satisfied with Towne experience!

BM
BARBARA M.
Elma, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Sales
Super vehicle! Third BMW from Towne!
Pleasant and efficient sales people, helpful, not pushy. Love the BMW genius introduction!

TM
TIMOTHY M.
Clarence Center, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Sales
BMW Towne experience
Great, attentive staff, no surprises at end of sale.Pleasure to work with Dan and Mike.

TW
TERRY W.
Canandaigua, NY
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Sales
Excellent Delivery of my New X5!
Everyone treated my wife and I very attentively, efficiently , very pleasurable experience Dave Rachel detail guys and the Genius ...

MW
MARK W.
Depew, NY
BMW M2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Sales
Exceptional experience !
From initial inquiry to trade in Towne BMW sets the standard for exceptional service and customer care.

CK
CHARLES K.
Williamsville, NY
BMW 540XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Sales
Purchase new 540
I had a very good experience both in purchasing the car and in delivery.

MH
MARY H.
Williamsville, NY
BMW 530XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Sales
New car lessey
Professional, personable, knowledgeable and easy going.

AM
AMANDA M.
Hobe Sound, FL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Sales
Town BMW
Excellent service Randy and Rachael and Steven were great

JG
Jack G.
Colden, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
The people
Dennis Merrick sold me my car and made it a great experience. Very knowledgeable during the whole process. I highly recommend him. Everyone at Towne BMW was very friendly. Great staff.

FC
FRANK C.
East Amherst, NY
BMW 530XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Sales
Purchase
Such great people to deal with

JM
JOSEPH M.
Williamsville, NY
BMW 440XI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Sales
Employees
Randy did a great job making sure everything was complete and on time. Very organized.

Verified Customer
Clarence, NY
BMW X7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Sales
Very good again
Excellent job. Very efficient