ReScore Reviews™ (5)
WE will refund the diag charge and give you a discount on the starter you purchased.WE certainly try our best and apologize for your inconvenience. It certainly was not intentional. Sincerely, Tom Antoniadis Service Manager
Recheck your records
I am not sure why you received a survey, when in fact you were not here. I will be contacting our software company to investigsate.
In the meantime, your 1 out of 5 stars hurts our reputation online. Would you considering giving us a 5 instead? I will send you a ReScore request shortly, in the hopes that you will consider it.
Thank you for your time Paul and sorry for the inconvenience.
Ian C. Woods
Staff arguing with me that issues I'm having with the car aren't possible. Rude response over phone calls. Overall unhappy experience taking car back for service.
Art will contact you We will provide loaner We will make every attempt to verify your concern and repair Tom
We have a limited number of BMW loaners.Hertz is on sight to accomodate our customers promptly with new cars as alternate transportation.You can contact your sales person if no BMW loaners are available.
We strive to give the best service and treat everyone like a valued customer. Sincerely, Tom Antoniadis BMW Service Manager
another appoinment set up for door adjustment
Was promised a phone call before service advisor went to lunch. Didn't receive that call. When I called at 2:30 was told I couldn't pick up my car because he was out to lunch.
The restrooms are professionally cleaned every night and sanitized twice a month by a professional firm.I will have the restrooms checked during the day to make sure they are always in a clean condition. Thank You Sincerely,
Tom Antoniadis BMW Service manager
I apologize for the inconvenience. Our tech road testes vehicle was unable to detrmine noise at that time.