Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(267 Reviews)

97% Would Recommend
Latest Review 10 days ago

Reviews


JS
John S.
Salt Lake City, UT
Scion tC
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/05/2019 Category: Service
John would not recommend this business for service. He felt the employees were uneducated and rude. He said they couldn't fix his vehicle because they didn't know what they were doing.

Verified Customer
South Jordan, UT
Volkswagen Passat
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/09/2019
Underwhelming
Pros: They seem to have great ratings. The guys working here are friendly. The shop appears cleaner than most other places I've seen.

Cons: I set up an appointment for 8am to 10am. I was told it would be an hour before they look at the car when I dropped it off at 8am. I called at noon to find out what the analysis was but they said they weren't ready yet. They didn't call me to tell me what exactly was wrong with the A/C until almost 3pm. What's the point of an appointment if they don't even look at the car during the appointment? Before they even look at the car, they ask you to sign the consent to work on the car and make repairs. They also don't give you a heads up that they will charge you for their time if you opt out of getting the repairs done. I get that their time is valuable, but I had no idea I was going to pay $110 for them to tell me the A/C fan was broken, which I already knew.

NV
Naresh V.
Midvale, UT
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/20/2019 Category: Service
Naresh said at first this business charged him $203. When he complained they brought it down to $183, and then $153, which is what they initially quoted him. After he got the vehicle home, he noticed that he had a warning light on. He took it back and the technician told him that the warning light would go off in one day, but today is the second day. He said if the warning light does not go off, he will be taking the vehicle back again. He said he would not recommend this business and will not use them next time.

Verified Customer
Toyota Corolla
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/16/2018
$120.00 to diagnose???
Politicians, Doctors, Lawyers, Mechanics... Trust is not a word that comes to mind. Was quoted $2,000.00 for repairs initially, then the number went up to potentially $3,500.00 and then even $4,500.00! That's what I paid for the car! Got a second opinion; and the second opinion said he could fix the leaks for $300.00 and he would replace the spark plugs for free. I live paycheck to paycheck and saving in this economy is tough. I will go with option B.

BL
Brittany L.
Nissan Sentra
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/11/2013
The People
Great Service however the part took longer to get there than expected.

JB
Jordan B.
West Jordan, UT
Dodge Dakota
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/15/2012 Category: Service
Jordan said this business replaced the wrong O-2 censor. It was a bit of a pain in the butt but this establishment fixed the problem. He mentioned that he hasn't had a problem with the vehicle since. He said for this business to keep up the good work and if he ever experiences issues with his vehicle he will be bringing it here for service.