Virginia Tire and Auto of Cascades

Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1727 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5rating 4.64286
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
93% Would Recommend
Latest Review over 1 year ago

Reviews


RG
ROBERT G.
Sterling, VA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015
Excellent as usual!
Cordial reception at the front desk, quickly identified my vehicle from the file and established the service required. Took a short walk on the trail to enjoy my courtesy coffee and it was done and waiting for me when I got back. Doesn't get better than that!!

CK
CLAUDIA K.
Sterling, VA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2015
Good service
The service is always good and reliable but the wait time we had was way too long. 2 hours and 15 min for an oil change and patch a tire. We were told 1:15...

TR
TOM\EVAN R.
Sterling, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015
Oil change
Love the fact that you can drive right up put your car in the oil change line (or the inspection/emmissions). They check you in immediately. The do a very thorough multi-point inspection. I generally don't have them repair the things that they point out (like dirty air filter, wiper blades) because I can go buy the parts and save a lot of money, They don't give me a hard time about that. Prices for oil changes are very good.

JH
JACKIE/ALLISON H.
Leesburg, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015
Great service, fast and open on Sundays!
Love that this place is open on Sunday and they provide great service at a fair price!

TN
THOMAS N.
Sterling, VA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015
Great Service
Fast and complete service

AP
ALFRED P.
Sterling, VA
Audi A5 Quattro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015
Customer centered
Consistency in customer service sets them apart

JM
JANE M.
Sterling, VA
Buick Century
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2015
Location: Near home.
Good Service. Attendants very pleasant.
Jason M. from Virginia Tire and Auto of Cascades responded on 10/12/2015

We appreciate the kind words.  Thank you for choosing Virginia Tire & Auto!


JW
JAMES W.
Sterling, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2015
October State Inspection
Everything went as expected and communicated.

MN
MARK N.
Sterling, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2015
Reliable service
Tire and auto fit us in and quickly provided service to my sons car so he could return to college. None of this was scheduled but they helped us out on a Friday. Very much appreciated!

SD
SUSAN D.
Sterling, VA
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2015
mechanics and staff very professional
Managers and mechanics worked persistently and professionally to solve a complicated problem with emissions. Their shuttle service was very helpful and on time. I am very impressed with all the staff I met.

PT
PHYLLIS T.
Sterling, VA
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2015
Good, fast service
Good, fast service

MB
MORRIS B.
Sterling, VA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2015
Friendly and Efficient
Everyone at Virginia Tire and Auto is friendly and knows their job. I was in and out for an emissions test.

MP
MARTIN P.
Sterling, VA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2015
Scheduled maintenance on my Venza
Glad I found you - nearby, easy to deal with, courteous, reasonable pricing.

GP
GREG P.
Sterling, VA
Mercedes-Benz SL65
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2015
front desk courteous, tech courteous
front desk courteous, tech courteous

JT
JORDAN T.
Sterling, VA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015
Customer service and quality of work
Highly recommend. Deepa and his guys were exce

ER
ED R.
Sterling, VA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015
Great personal service!
Always greeted by name. Work is explained before hand and job is completed as expected. Really appreciate the courtesy rides to and from my house while the car is in their hands!

DM
DAN M.
Sterling, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015
They get it
Great customer service!! Got in and out quickly.

VV
VICTOR V.
Sterling, VA
Nissan Juke
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2015
satisfaction
I am satisfaction with the service.

MM
MIKE M.
Sterling, VA
Nissan Leaf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2015
Always great service even when you dont have your car repaired
My Check tire light came on. I talked to Carl and they checked out my car and noted all four tires were low. They inspected all four tires and inflated them to the right pressure at NO Charge! The Dealer want $25 just to check things out.
This is why I keep coming back to Va Tire.

MH
Mike H.
Sterling, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015
Good, quick work.
Friendly, honest people.