Vision Hyundai Henrietta


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1345 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 3.6969715/5Overall Rating 3.6969715/5Overall Rating 3.6969715/5rating 3.6969715rating 3.6969715
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
92% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 11/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people are friendly and helpful. "
99% of my experiences here over the last 12 years have been extremely positive. The people are all friendly and helpful. They are honest.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/23/2017 07:20 AM
Greg M. at Vision Hyundai Henrietta responded on 11/23/2017

Hi,
  Thank you for the review.  I’m happy to hear you were pleased with the service we provided.  We are in the beginning stages of a remodel of the waiting area.  She be under construction by the first of the year.
Greg Melino 

Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service Department
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 10:50 AM
Greg M. at Vision Hyundai Henrietta responded on 11/22/2017

Hi, 
Thank you for the five star review! We are glad to hear that you would recommend us to a friend! We look forward to seeing you in the future.

Greg Melino

Mary Q. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smooth Repair"
Happy with service.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 06:10 AM
Greg M. at Vision Hyundai Henrietta responded on 11/21/2017

Mary,
  Thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided.  We look forward to seeing you in the future.

Greg Melino

Sonia W. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I went in for Expection ticket and was not there not even an hour"
Expection ticket
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:54 PM
Greg M. at Vision Hyundai Henrietta responded on 11/21/2017

Sonia,
Thank you for the five star review! We are glad to hear that your visit with us was completed in a timely manner! We look forward to seeing you in the future.

Greg Melino

Michael T. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always the best service"
I have owned 3 Hyundai vehicles and I have always had my service done at Vision. The technician's are always professional, qualified, and efficient.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:01 PM
Greg M. at Vision Hyundai Henrietta responded on 11/20/2017

Michael,
   Thank you for the review!   We are pleased to hear that you were pleased with the service we provided, and look forward to seeing you in the future.

Greg Melino

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Great
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:54 AM
Greg M. at Vision Hyundai Henrietta responded on 11/20/2017

Hi,
Thank you for the five star review! We are glad to hear that your visit with us was great! We look forward to seeing you in the future.

Greg Melino

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly personal"
good job
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/20/2017 07:49 AM
Greg M. at Vision Hyundai Henrietta responded on 11/20/2017

Hi,
Thank you for the five star review! We are glad to hear that your visit with us was great! We look forward to seeing you in the future!

Greg Melino

Ann S. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tire replacement "
The service was very good and the service center excellent but the waiting area etc left much to be desired
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:23 PM
Greg M. at Vision Hyundai Henrietta responded on 11/20/2017

Ann,
  Thank you for the review!  We are glad to hear you were happy with the service we provided.  We are in the process of remodeling to intire waiting room

Greg Melino

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 05:45 PM
Greg M. at Vision Hyundai Henrietta responded on 11/18/2017

Hi,
  Thank you for the 5 star review!  We are happy to hear that you were pleased with the service we provided, and we look forward to seeing you in the future.
Greg Melino 

Richard M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Class Service"
I had purchased my 2014 Azera Limited at Vision Henrietta because my wife had purchased her 1st car, 2012 Sonata SE, in 2012. Had great service since then and I'm honored to say we went back and leased her new 2017 Sonata on a trade. I have full intentions of buying more cars from Vision Hyundai.
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:34 PM
Greg M. at Vision Hyundai Henrietta responded on 11/18/2017

Richard,
  Thank you for the 5 star review!  We are so happy to hear the you and your wife are long time customers.  We are honored to have you as part of the Vision family and look forward to seeing seeing you in the future.
Greg Melino

Pamela H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cheers"
In the show 'Cheers', the theme song was, "you want to go where everybody knows your name". I felt everyone knew my name last Wednesday, and I'll like thank Greg very much for fitting me in.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:18 PM
Greg M. at Vision Hyundai Henrietta responded on 11/18/2017

Pamela,
  Thank you for the 5 star review!  Thank you for the kind words.  It was my pleasure to service your car for you.  Thank you for being a long time customer, and it is a honor to have you a part of the Vision family.
Greg Melino

SUSAN D. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent. Very pleased how they keep our cars up to date with maintainence!
Love working with Gregg Melino💜
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 11:30 AM
Greg M. at Vision Hyundai Henrietta responded on 11/15/2017

Susan,
  Thank you for the 5 star review!   Thank you for the kind words.  As always, it was a pleasure seeing you.  I wish you a happy Thanksgiving.

Greg Melino

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service, timely service, always!"
I have been a customer for several years (I'm on my 4th Hyundai) and they have consistently met my needs with a smile and a reasonable bill.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:21 AM
Greg M. at Vision Hyundai Henrietta responded on 11/15/2017

Hi,
  Thank you for the 5 star review!  We are please to hear that you were happy with the service we provided and look forward to seeing you in the future.

Greg Melino

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, fast service"
Excellent, as usual
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:30 PM
Greg M. at Vision Hyundai Henrietta responded on 11/15/2017

Hi,
  Thank you for the 5 star review!  We are happy to hear that you were pleased with the service we provided, and look forward to seeing you in the future.

Greg Melino

CAROLYN W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good, honest service"
great place
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:58 PM
Greg M. at Vision Hyundai Henrietta responded on 11/15/2017

Carolyn,
   Thank you for the 5 star review!   We are pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Lee C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Vision Hyundai"
Always happy to receive quick and friendly service at the Henrietta location.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:12 PM
Greg M. at Vision Hyundai Henrietta responded on 11/15/2017

Lee,
   Thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Edward F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"been treat fairly sales andservice"
vision has treated me good with service and sales.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 03:34 PM
Greg M. at Vision Hyundai Henrietta responded on 11/15/2017

Edward,
  Thank you for the 5 star review!   We are glad to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Charlotte I. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire problem"
Got me in on a moment's notice and got me back on the road quickly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:00 PM
Greg M. at Vision Hyundai Henrietta responded on 11/15/2017

Charlotte,
  Thank you for the 5 star review!   We are happy to hear that you were pleased with the service we provided, and look forward to seeing you in the future.

Greg Melino

David M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the best"
Everyone is polite and knowledgeable
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 12:21 PM
Greg M. at Vision Hyundai Henrietta responded on 11/13/2017

David,
  Thank you for the 5 star review!   We are so happy to hear you were pleased with the service we provided, and we look forward to seeing you in the future.

Greg Melino

Steven T. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great service experience!"
Greg was very professional. John communicated options and recommendations.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/12/2017 08:51 PM
Greg M. at Vision Hyundai Henrietta responded on 11/13/2017

Steven,
Thank you for the five star review! We are glad to hear that your visit with us was great and we appreciate the positive feedback! We look forward to seeing you in the future.

Greg Melino

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