Vision Hyundai Henrietta


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1456 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 3.7714297/5Overall Rating 3.7714297/5Overall Rating 3.7714297/5rating 3.7714297rating 3.7714297
Original
Overall Rating 2.11765/5Overall Rating 2.11765/5rating 2.11765rating 2.11765rating 2.11765
92% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Pietro A. on 01/19/2018
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"Service"
Very please for great service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:37 PM
Greg M. at Vision Hyundai Henrietta responded on 01/20/2018

Pietro,
  Thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Verified Customer on 01/19/2018
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"Not Punished for Stupid Mistake"
The car is new to me and the low tire light went on and I couldn't figure out why. I was able to bring it in and they were able to explain to me what I did wrong and how to fill up the tires properly in the future at no cost to me. It's nice to know that I have mechanics I can turn to to help me with my new (to me) car and I have no qualms about using them exclusively for service, tire rotations and oil changes for the future.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:22 PM
Greg M. at Vision Hyundai Henrietta responded on 01/20/2018

Hi,
 Thank you for the 5 star review! We are pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Jose P. on 01/19/2018
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"No coffee customer waiting area "
Please provide free coffee at customer waiting
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 02:33 PM
Greg M. at Vision Hyundai Henrietta responded on 01/20/2018

Jose,
  Thank you for the 5 star review!  We are happy to hear that you were pleased with the service we provided.  We do offer free coffee and popcorn to you.  It is in the waiting area by the showroom.

Greg Melino
 

Patrick L. on 01/19/2018
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"All went well"
I was given a timely appointment for a recall, taken care of quickly while I waited. Couldn't have been more convenient
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/19/2018 03:08 AM
Greg M. at Vision Hyundai Henrietta responded on 01/19/2018

Patrick,
Thank you for the five star review! We are glad to hear that your visit with us was completed in a timely manner! We look forward to seeing you in the future.

Greg Melino

Nicholas L. on 01/18/2018
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"People were friendly."
Just had an oil change and inspection and it was done in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:49 PM
Greg M. at Vision Hyundai Henrietta responded on 01/19/2018

Nicholas,
Thank you for the five star review! We are glad to hear that your visit with us was completed in a timely manner! We look forward to seeing you in the future.

Greg Melino

Verified Customer on 01/18/2018
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"Awesome service, as usual!"
Vision Hyundai Service Department always exceeds my expectations. Great job, guys!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:47 PM
Greg M. at Vision Hyundai Henrietta responded on 01/19/2018

Hi,
Thank you for the five star review! We are glad to hear that our team exceeded your expectations! We look forward to seeing you in the future.

Greg Melino

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always receive extraordinary service"
Receive best service from Matt Chevier. He is professional, caring, listens to my Q as if every concern I have is very important and takes care of it or finds a satisfactory solution for it.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:15 PM
Greg M. at Vision Hyundai Henrietta responded on 01/18/2018

Hi,
Thank you for the five star review! We are glad to hear your visit with us was extraordinary and we will pass along the positive feedback! We look forward to seeing you in the future.

Greg Melino

Charles G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly, took my vehicle in on time. In and out very quickly."
Great service, in and out quickly.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 06:17 PM
Greg M. at Vision Hyundai Henrietta responded on 01/17/2018

Charles,
Thank you for the five star review! We are happy to hear that your visit with us was completed in a timely manner! We look forward to seeing you in the future.

Greg Melino

Brian P. on 01/16/2018
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"Great job"
Friendly with great service
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 04:59 PM
Greg M. at Vision Hyundai Henrietta responded on 01/17/2018

Brian,
Thank you for the five star review! We are glad to hear that your visit with us was great! We look forward to seeing you in the future!

Greg Melino

Dawn G. on 01/16/2018
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"service at vision"
I would recommend vision service to anyone they are proffessional and courtious answer any questions that i might have.And i am in and out
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:28 PM
Greg M. at Vision Hyundai Henrietta responded on 01/17/2018

Dawn,
Thank you for the five star review! We are glad to hear that you would recommend us! We look forward to seeing you in the future.

Greg Melino

Alisha B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service was above and beyond"
I took my vehicle in for a service problem. I usually have a horrible experience when taking my vehicle. I can truly say I felt at home while my vehicle was being serviced. A great BIG THANK YOU to Pete in the service department for all his help!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 01:12 PM
Greg M. at Vision Hyundai Henrietta responded on 01/17/2018

Alisha,
Thank you for the five star review! We are glad to hear that our service department went above and beyond! We look forward to seeing you in the future.

Greg Melino

Melissa J. on 01/16/2018
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"Great Service"
Everyone is friendly and keeps you up to date on the status of you vehicle.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 12:25 PM
Greg M. at Vision Hyundai Henrietta responded on 01/16/2018

Melissa,
  Thank you for the 5 star review!  We are so happy to hear your visit with us was exceptional, and we look forward to seeing you in the future.

Greg Melino

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I have always had good service, friendly staff, and never felt pressured for additional services.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/16/2018 07:13 AM
Greg M. at Vision Hyundai Henrietta responded on 01/16/2018

Hi, 
  Thank you for the 5 star review!  We are so pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Walter M. on 01/15/2018
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"Excellent service"
I've gone to dealers and it's the same ol treatment they don't care , they make you wait , they don't have a clue what's going on .....but vision Hyundai takes it to the next level ....man I was impressed friendly, professional, speedy service this is why you buy a car from them - you won't be disappointed .....
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:04 PM
Greg M. at Vision Hyundai Henrietta responded on 01/15/2018

Walter,
  Thank you for the 5 star review!  We are happy to hear that you were pleased with the service we provided, and look forward to seeing you in the future.

Greg Melino

Joseph C. on 01/15/2018
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"time spent"
the oil chage and upgrade for emission went quickly
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 10:49 AM
Greg M. at Vision Hyundai Henrietta responded on 01/15/2018

Joseph,
Thank you for the five star review! We are glad to hear that your visit with us was completed in a timely manner! We look forward to seeing you in the future.

Greg Melino

Carmen T. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and friendly customer service"
Everyone is always very nice and friendly! Wait time is not long and the service is great!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/15/2018 08:01 AM
Greg M. at Vision Hyundai Henrietta responded on 01/15/2018

Carmen,
    Thank you for the 5 star review!  We are so pleased to hear that you where happy with the service we provided you, and look forward to seeing you in rhe future,

Greg Melino

Cecil G. on 01/14/2018
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"Personalized service"
Service was provided timely, as requested, additional service recommendations fully explained and questions fully answered. Clean and comfortable waiting area with amenities available.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/14/2018 09:55 AM
Greg M. at Vision Hyundai Henrietta responded on 01/15/2018

Cecil,
  Thank you for the 5 star review!  We are happy to hear you were pleased with the service we provided, and look forward to seeing you in the future.

Greg Melino

Margaret N. on 01/13/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"sevice"
never heard of a walk around to determine tire rotation--looked even all around?
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:14 AM
Greg M. at Vision Hyundai Henrietta responded on 01/15/2018

Maergaret,
  Thank you for the review.   We are happy to hear that you were pleased with the service we provided, and look forward to seeing you again.

Greg Melino

Verified Customer on 01/12/2018
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"Service Department"
Service Dept. was very professional & friendly!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 08:30 PM
Greg M. at Vision Hyundai Henrietta responded on 01/13/2018

Hi,
  Thank you for the 5 star review! We are pleased to hear that were happy wit hthe service we provided, and look forward to seeing you in the future.

Greg Melino

Robert F. on 01/12/2018
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"THANKS"
Doesn't have much to say, but thanks for the good service! Will keep coming back.
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:39 PM
Greg M. at Vision Hyundai Henrietta responded on 01/13/2018

Robert,
  Thank you for the 5 star review!  We are happy to hear that you were pleased with the service we provided, and look forward to seeing you in the future.

Greg Melino

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