Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1628 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.6666691/5Overall Rating 4.6666691/5Overall Rating 4.6666691/5Overall Rating 4.6666691/5rating 4.6666691
Original
Overall Rating 2.39394/5Overall Rating 2.39394/5rating 2.39394rating 2.39394rating 2.39394
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


IW
Irma W.
Scio, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Waikem
I am always treated well at Waikem
DAVID S. from Waikem Hyundai responded on 04/08/2019

Irma,
Thank you for responding. As a valued member of our Waikem Hyundai Family, we value your time. We appreciate you allowing us to serve you and look forward to your visits. If you need anything, please let Jeff know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


LH
Linda H.
Canton, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Service
Maintenance and recall work done well.
DAVID S. from Waikem Hyundai responded on 04/08/2019

Linda,
Thank you for letting us know about your experience. If you need anything else, or we can help in any way, please let us know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


SW
Susan W.
Massillon, OH
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Oil Change
Nice people, fast service! Thanks!!!
DAVID S. from Waikem Hyundai responded on 04/05/2019

Susan,
Thank you for letting us know about your experience.  I love hearing from our Waikem Hyundai Family!  We value your time and I am glad we were able to solve your needs to get you on your way quickly.  If you need anything at all, please let Charlie know. We look forward to your next visit.

Dave Sams
Waikem Hyundai


Verified Customer
Massillon, OH
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Customer Friendly
the service area anticipates all of your needs. Very honest. Do job very well.
DAVID S. from Waikem Hyundai responded on 04/05/2019

Thank you for telling us about your experience. We value the time and resources of our Waikem Hyundai Family members and do our best to minimize our intrusion on your day.  We truly enjoy helping you with your needs and look forward to your next visit. If you need anything at all, please let Charlie know. We look forward to your next visit.

Dave Sams
Waikem Hyundai


LW
Linda W.
Beach City, OH
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
kind and fast
kind and fast
DAVID S. from Waikem Hyundai responded on 04/05/2019

Linda,
Thank you for letting us know about your experience. It was our pleasure to help you.  If you need anything at all, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


LM
Lisa M.
North Canton, OH
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
To work with Charlie in service
N/a
Great experience
DAVID S. from Waikem Hyundai responded on 04/04/2019

Thank you for responding. Your feedback is valued. If you have any additional comments or need anything at all, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


JL
Joseph L.
North Canton, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
service dept
Fast efficient friendly
DAVID S. from Waikem Hyundai responded on 04/03/2019

Joseph,
Thank you for responding. It was our pleasure to help another of our Waikem Hyundai Family!  I am glad we could assist you and get you on your way quickly.  We know your time is valuable and work to minimize our impact on your time.  If you need anything or we can help in any way, please let Charlie know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


JT
John T.
Canton, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Experienced people
Always enjoy the service
DAVID S. from Waikem Hyundai responded on 04/03/2019

John,
Thank you for responding. As one of our Waikem Hyundai Family, your feedback is valued. If you need anything or we can help in any way, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


RO
Ralph O.
Canton, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Very friendly and fast service
My wife and I ,brought our Hyundais in for service, we were both out within the hour
DAVID S. from Waikem Hyundai responded on 04/03/2019

Ralph,
Thank you for responding. It was great to hear from another of our Waikem Hyundai Family.  I am also glad we were able to handle the service for both your cars and get you on your way quickly.  If you need anything at all, please let Charlie know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


FH
Frank H.
Canton, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Quick and friendly
Very quick and friendly service. Brought 2 cars in for a few recalls and was done in under an hour I believe! Thanks!
DAVID S. from Waikem Hyundai responded on 04/03/2019

Frank,
Thank you for letting us know about your experience!  We value the time of our Waikem Hyundai Family and work to get your service completed and you on your way quickly.  I am glad that was achieved on this visit.  If you need anything else, please let Charlie know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


GG
Grant G.
New Philadelphia, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Personal Service
Always receive top notch personal service. Waikem has our best interest in mind on every visit. Thanks Guys!!!
DAVID S. from Waikem Hyundai responded on 04/03/2019

Grant,
Thank you for responding. As a member of our Waikem Hyundai Famiy, your feedback is valued.  If you need anything or we can help in any way, please let Jeff or Charlie know. We look forward to your next visit.

Dave Sams
Waikem Hyundai


JC
John C.
Canton, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Waikem Hyundai
Excellent dealership to purchase and service your vehicle. Professional service and nice waiting area.
DAVID S. from Waikem Hyundai responded on 04/03/2019

John,
Thank you for responding.  I am glad you found our waiting area suited your needs. We also have WIFI and workstations available if you need.  Thank you for being a part of our Waikem Hyundai Family.  If you need anything at all, please let Jeff know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


DF
David F.
Massillon, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
You just drive in and the people are very nice and they make sure your car comes out in great shape
Everyone was very helpful and took care of everything.
DAVID S. from Waikem Hyundai responded on 04/03/2019

David,
Thank you for letting us know about your experience.  We truly value all our Waikem Hyundai Family and work to be a source of solutions for their needs.  If you need anything at all, please let Jeff know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


MS
Michael S.
Canton, OH
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Service You Can Trust
We have purchased our vehicles from Waikem Ford for the past 40 years. Our last three vehicles were from Waikem Hyundai. We are very satisfied with the Santa Fe and have owned several. The loyalty bonus is certainly appreciated when purchasing a new one. We have never had any serious trouble with them. The sales staff and service staff is wonderful. All make you feel welcome.
DAVID S. from Waikem Hyundai responded on 04/02/2019

Michael,
Thank you for telling us about your experience. It is truly our pleasure to help you with all your needs.  If you need anything or we can help in any way, please let Jeff or Charlie know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


MD
Mark D.
Louisville, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Excellent service and care
I received emails to have my battery and tires looked at. They noticed some wear on a couple of tires and recommended an alignment . I approved service and it was completed in good time.
DAVID S. from Waikem Hyundai responded on 04/01/2019

Mark,
Thank you for letting us know about your experience.  We value your time and feedback.  I am glad we were able to help you with servicing your vehicle and get you on your way quickly.  If you have any other needs, please let Charlie know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


GB
Gloria B.
Carrollton, OH
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
auto maintenance
The service rep was very thorough and every thing was done quickly.
DAVID S. from Waikem Hyundai responded on 04/01/2019

Gloria,
Thank you for letting us know about your experience.  It was our pleasure to help you on this visit.  If you need anything at all, please let Jeff know.  We are looking forward to your next visit.

Dave Sams
Waikem Hyundai


GL
Gary L.
North Canton, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019 Category: Service
Ease of visit!
Fast, simple, courteous.
DAVID S. from Waikem Hyundai responded on 04/01/2019

Gary,
Thank you for responding. I am glad we could perform your service and get you on your way quickly!  We value your time and try to minimize our impact on your day.  If you need anything at all, please let Jeff know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


DS
Daniel S.
Canton, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Great service and a friendly crew
Great job, on time
DAVID S. from Waikem Hyundai responded on 04/01/2019

Daniel,
Thank you for responding. I love hearing from our Waikem Hyundai Family!  If you need anything or we can help in any way, please let Jeff know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


Verified Customer
Wooster, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
The people
Great
DAVID S. from Waikem Hyundai responded on 03/29/2019

Thank you for responding.  It was great to hear from another of our Waikem Hyundai Family.  If you need anything at all, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


Verified Customer
Orrville, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Staff is extremely professional and easy to work with. They answer questions and appear they really want to help the customer.
Great service, very timely, polite staff and willing to help.
DAVID S. from Waikem Hyundai responded on 03/29/2019

Thank you for telling us about your experience!  You are a valued member of our Waikem Hyundai Family and we appreciate your feedback.  If you need anything or we can help in any way, please let Charlie know.  We look forward to y our next visit.

Dave Sams
Waikem Hyundai