Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,839 Reviews)

ReScore Reviews™ (35)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
97% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


RS
Robert S.
Canal Fulton, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019 Category: Service
Service
Excellent service, as always. Never been disappointed.
DAVID S. from Waikem Hyundai responded on 10/17/2019

Robert,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We treat every customer the way we would want to be treated and try to minimize our impact on your time and budget.  If you need anything or we can help in any way, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


Verified Customer
Canton, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019 Category: Service
Friendly staff
Waikem staff is very friendly and helpful.
DAVID S. from Waikem Hyundai responded on 10/17/2019

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We treat every customer the way we would want to be treated and try to minimize our impact on your time and budget.  If you need anything or we can help in any way, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


AK
Anthony K.
North Canton, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019 Category: Service
What is a Title Review?
Everything seems to be working ok for now very good service with Waikem.
DAVID S. from Waikem Hyundai responded on 10/17/2019

Anthony,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We treat every customer the way we would want to be treated and try to minimize our impact on your time and budget.  If you need anything or we can help in any way, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


DW
Donald W.
Massillon, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019 Category: Service
Waikem Hyundai
Always Great service
DAVID S. from Waikem Hyundai responded on 10/14/2019

Don,
As one of our Waikem Hyundai Family, your feedback is valued. We work to minimize our impact on your time and budget.  If you need anything at all, please let Charlie know.  We look forward to your next visit.

Dave Sams
Waikem Hyundai


Verified Customer
Millersburg, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019 Category: Service
Very friendly people
I got in and out fast. After they looked and found recalls on some parts. The service member talked to where I could understand and you don't always get that .
DAVID S. from Waikem Hyundai responded on 10/11/2019

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We treat every customer the way we would want to be treated.  I am glad that comes through.  If you need anything or we can help in any way, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


SB
Sandra B.
Rittman, OH
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019 Category: Service
Love my Hyundai Santa Fe!!
I keep returning to Waikem Hyundai for service appointments because they are nice people, efficient, caring, know what they're doing and complete the work in a timely manner.
I love the Hyundai Santa Fe and will continue buying cars there and having them serviced by Waikem!! "Way to go is Waikem!"
DAVID S. from Waikem Hyundai responded on 10/10/2019

Sandra,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We treat every customer the way we would want to be treated.  I am glad that comes through.  We also know your time is important and work to make sure we minimize our impact on your time and finances.  If you need anything or we can help in any way, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


Verified Customer
Canton, OH
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019 Category: Service
Aok
Aok
DAVID S. from Waikem Hyundai responded on 10/07/2019

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We treat every customer the way we would want to be treated.  I am glad that comes through.  If you need anything or we can help in any way, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


JW
Janet W.
Massillon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
My 1st New Car!!!!
Everything about my car buying experience with Vaughn was first rate & five-star!
Vaughn truly cared about my needs, limitations, and circumstances. He found me the perfect car within a payment range that was comfortable and made sure I was knowledgeable about the process from start to finish. He thoroughly reviewed the car’s features with me before I left the lot and left no stone unturned.
Today I purchased my first brand new car!!!!
Thank you Vaughn!!!!
You have a customer for life!
DAVID S. from Waikem Hyundai responded on 10/04/2019

Janet,
Congratulations on your new vehicle!  We are glad we were able to meet your needs.  Vaughn is truly an asset because he cares about each of his customers and their needs.  If you need anything or we can help in any way, please let him know or let Charlie in service know.  We are ready to make you experience truly great!

Dave Sams
Waikem Hyundai


PS
Pamela S.
Orrville, OH
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019 Category: Service
Your staff is very knowledgeable and friendly
Your staff is very knowledgeable and friendly
DAVID S. from Waikem Hyundai responded on 10/04/2019

Pam,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We treat every customer the way we would want to be treated.  I am glad that comes through.  If you need anything or we can help in any way, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


KK
Karin K.
East Canton, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019 Category: Service
Exceptional service
Service staff members were all very friendly, accommodating and easy to please. I will not return to the Arlington location and will only go to the Lincolnway location after this experience. Extremely happy! Thank you!
DAVID S. from Waikem Hyundai responded on 10/03/2019

Karin,

Thank you for letting us know about your experience.  As a new member of our Waikem Hyundai Family, we want you to receive the same treatment that we would want to receive.  We also know your time is valuable and try to minimize our impact on your time and finances.  If you need anything or we can help in any way, please let Brendan know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


TH
Tammie H.
Canton, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019 Category: Service
Great service
Service personal very helpful got me in and out very quickly.
DAVID S. from Waikem Hyundai responded on 10/03/2019

Tammie,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, we want you to receive the same treatment that we would want to receive.  We also know your time is valuable and try to minimize our impact on your time and finances.  If you need anything or we can help in any way, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


KD
Kenneth D.
Wooster, OH
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019 Category: Service
The people
Great
DAVID S. from Waikem Hyundai responded on 09/30/2019

Kenneth,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, we want you to receive the same treatment that we would want to receive.  We also know your time is valuable and try to minimize our impact on your time and finances.  If you need anything or we can help in any way, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


TG
Theresa G.
Canton, OH
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019 Category: Service
Excellent Customer Service, very friendly
Excellent customer service, very friendly, quick service.
DAVID S. from Waikem Hyundai responded on 09/25/2019

Theresa,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, we want you to receive the same treatment that we would want to receive.  We also know your time is valuable and try to minimize our impact on your time and finances.  If you need anything or we can help in any way, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


AB
Adeline B.
North Canton, OH
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019 Category: Service
Great service
As always Waikem Hyundai service department delivers quality.
DAVID S. from Waikem Hyundai responded on 09/25/2019

Adeline,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, we want you to receive the same treatment that we would want to receive.  We also know your time is valuable and try to minimize our impact on your time and finances.  If you need anything or we can help in any way, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai


Verified Customer
Canton, OH
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019 Category: Service
Friendly atmosphere
Everyone is friendly and honest. It feels like I’m working with a friend not a salesperson.
DAVID S. from Waikem Hyundai responded on 09/25/2019

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, we want you to receive the same treatment that we would want to receive.  We also know your time is valuable and try to minimize our impact on your time and finances.  If you need anything or we can help in any way, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai