Waikem Hyundai

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330-478-0281
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
4.8

( 1798 Reviews )

5 star
86%
4 star
8%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (34)

ReScore
Overall Rating 4.6764685/5Overall Rating 4.6764685/5Overall Rating 4.6764685/5Overall Rating 4.6764685/5rating 4.6764685
Original
Overall Rating 2.41176/5Overall Rating 2.41176/5rating 2.41176rating 2.41176rating 2.41176
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews

CC
Christine C.
Canton, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Excellent service!
I have been getting my car serviced at Lincoln Way, Tuscarawas St in Canton, Ohio for the past few years. The people in the shop are caring, genuine individuals who take care of the customers and their needs. I would highly recommend others to get services done here!
Recommended
DAVID S. from Waikem Hyundai responded on 12/03/2019

Christine,
In this season, we are thankful for you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We want to minimize our impact on your time an budget, especially this time of year!  If you have any additional feedback, or need anything at all, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

ED
Eugene D.
Canton, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Above and beyond
I love the friendly and fast service!
Recommended
DAVID S. from Waikem Hyundai responded on 12/02/2019

Eugene,
In this season, we are thankful for you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We try to minimize our impact on your time and budget.  I am glad we were able to resolve your needs and get you on your way quickly!  If you need anything at all, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

DD
Daphney D.
Canton, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Great service
Great service
Recommended
DAVID S. from Waikem Hyundai responded on 11/29/2019

Daphney,
In this season, we are thankful for you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  If you have any additional feedback, or need anything at all, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

JA
Jon A.
Steubenville, OH
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Highly recommended
Friendly and quick service.
Recommended
DAVID S. from Waikem Hyundai responded on 11/29/2019

Jon,
In this season, we are thankful for you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  If you have any additional feedback, or need anything at all, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

Verified Customer
Canal Fulton, OH
2011 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Great service
Waikem Hyundai, and especial Charlie Minner, always give excellent service. I know I can count on him and the staff to take good care of my Sonata hybrid, which I love!!
Recommended
DAVID S. from Waikem Hyundai responded on 11/25/2019

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  Charlie is truly an asset and cares for each customer like family!  I am sure you enjoy your Sonata Hybrid.  Great car and great mileage!  If you need anything or we can help in any way, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

RR
Rick R.
Orrville, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Great communication and happy with the job
I went in recently to have some minor engine work done. I was reluctant to take my car to a dealer but my local mechanic couldn't complete the job as their were some unique tools that only the dealer would have that were needed to complete the repair. My fears were unfounded. The dealer was great to work with, communication was excellent and I got the car back completely fixed. Repair costs were similar to what I would expect to pay from my local guy so I am very happy. Car is running noticeably better since the repair.
Recommended
DAVID S. from Waikem Hyundai responded on 11/25/2019

Rick,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same level of service as we would want to receive.  We also want you to be able to rely on us as a source of solutions for you.  We want to make a minimal impact on your time and budget.  I am glad that came through.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

MF
Marcia F.
Wooster, OH
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Always Happy
The Waikem Hyundai team in Massillon, OH do a wonderful job. We have a very good relationship with so many of the folks there and will continue! Thanks Charlie!
Recommended
DAVID S. from Waikem Hyundai responded on 11/22/2019

Marcia,
Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  We always enjoy your visits. If you need anything or we can help in any way, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

Verified Customer
Dalton, OH
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Excellent experience
Thank you so much to Jeff and Darrell. They took great care of me and i will only have Darrell now work on my car.
Recommended
DAVID S. from Waikem Hyundai responded on 11/18/2019

Thank you for letting us know about your experience.  As one of our Waikem Hyundai Family, your feedback is valued.  Jeff and Darrell are great assets and I am glad they were able to resolve your concerns.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

JS
Joe S.
Navarre, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Service
Great service
Recommended
DAVID S. from Waikem Hyundai responded on 11/18/2019

Joe,
Thank you for letting us know about your experience.  It was our pleasure to help you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

BJ
Birgit J.
Kimbolton, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Customer service
Awesome Customer Service !
Highly recommend Waikem if you want a great experience having your vehicle taken care of.
Recommended
DAVID S. from Waikem Hyundai responded on 11/18/2019

Birgit,
Thank you for letting us know about your experience.  It was good to hear from you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

PT
Patricia T.
Dover, OH
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Promptness
Prompt and friendly.
Recommended
DAVID S. from Waikem Hyundai responded on 11/18/2019

Patricia,
Thank you for letting us know about your experience.  It was our pleasure to help you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

Verified Customer
Millersburg, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Well done
Always have friendly, competent service.
Recommended
DAVID S. from Waikem Hyundai responded on 11/18/2019

Thank you for letting us know about your experience.  It was our pleasure to help you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

RP
Robert P.
Canton, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Like family
Fast friendly service at a good price
Recommended
DAVID S. from Waikem Hyundai responded on 11/18/2019

Robert,
Thank you for letting us know about your experience.  It was our pleasure to help you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

Verified Customer
Louisville, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Excellent service!
Best auto dealership I've ever gone to. Service employees are top-notch!
Recommended
DAVID S. from Waikem Hyundai responded on 11/13/2019

Thank you for letting us know about your experience.  It was our pleasure to help you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

Verified Customer
North Canton, OH
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Always Great Service
Great service. I did not buy my car here but will buy my next one here. They take care of me every time. Why go anywhere else!
Recommended
DAVID S. from Waikem Hyundai responded on 11/06/2019

Thank you for letting us know about your experience.  It was our pleasure to help you.  As you are considered one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Charlie know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

ML
Maurice L.
Massillon, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
fast service
always punctual service with courteous attitude
Recommended
DAVID S. from Waikem Hyundai responded on 11/06/2019

Maurice,
Thank you for letting us know about your experience.  It was our pleasure to help you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

PM
Patricia M.
Canton, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
the people
I was greeted imediately, had all my questions answered and felt comfortable with the advisor.......
Recommended
DAVID S. from Waikem Hyundai responded on 11/06/2019

Patricia,
Thank you for letting us know about your experience.  It was our pleasure to help you.  As one of our Waikem Hyundai Family, your feedback is valued.  We truly want you to receive the same treatment that we would want to receive.  If you need anything or we can help in any way, please let Jeff know.  We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

Verified Customer
Massillon, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
On time Service
Great service, friendly people! Always on time.
Recommended
DAVID S. from Waikem Hyundai responded on 11/04/2019

Thank you for letting us know about your experience.  It was our pleasure to help you.  As a member of our Waikem Hyundai Family, your feedback is valued.  We strive to provide the level of service we would want to receive, to all our customers.  If you need anything at all, please let Jeff know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

RS
Robert S.
Canton, OH
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Superior service at Waikem Hyundai
As usual, I received great service at Waikem Hyundai for my Santa Fe.
Recommended
DAVID S. from Waikem Hyundai responded on 11/04/2019

Robert,
Thank you for letting us know about your experience.  It is always good to hear from you.  As a member of our Waikem Hyundai Family, your feedback is valued.  We strive to provide the level of service we would want to receive, to all our customers.  If you need anything at all, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai

RT
Roger T.
Winesburg, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Service department
Charlie Minner is the best at service help.
Recommended
DAVID S. from Waikem Hyundai responded on 11/04/2019

Roger,
Thank you for letting us know about your experience.  Charlie is a great assset and our customers love him!  As a member of our Waikem Hyundai Family, your feedback is valued.  If you need anything at all, please let Charlie know. We look forward to seeing you on your next visit.

Dave Sams
Waikem Hyundai