business image

Webb Hyundai Highland

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,676 Reviews)
63
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
202
Total ReScores
4.9
ReScore Average
63
Net Promoter Score ®

Business Details

About

Webb Hyundai is conveniently located in Highland, IN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Webb Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Webb Hyundai is conveniently located in Highland, IN. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Webb Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(219) 249-5431

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* No Time Zone provided
9236 Indianapolis Boulevard Highland, IN 46322
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,676 Reviews)

SA
gravatar
Sean A.
Crown Point, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2023
0
Category: Service
Overcharge on Purchase of Hyundai Santa Fe Sel
Eric Gdowski and Jim Menz committed fraud when they sold a 2023 Santa Fe Sel to my grandson by
not giving him a written copy of the paperwork and sales contract to read before he signed it. The Legal way to conduct business is to give him a copy of the sales agreement, let him read it totally and then ask if he read it. If he answers yes, then have him sign it. None of this was done. He couldn't even find out the MSRP value was. Jim Menz asked him what he could afford per month and my Grandson answered about $850.00 per month so Jim Menz went into his office and moved the figures around until he came up with $865.00 per month. He never told Him that he increased the total about 20% over the MSRP. We asked for all the paperwork but Jim Menz told us everything was digital and on a flash drive. He also included the $8,100.00 in warranty fees which we had not requested. This was suppose to be optional and not mandatory to the purchase of the automobile. All Jim Menz wanted was for Sean to sign, sign and sign on a small Ipad which he never let Sean read and beside it was hard to read. I didn't know what was signed for until I plugged the flash drive into the computer and saw all the additional charges. I am not sure that these contracts are valid because they were not signed according to Law. I have all the paperwork now including the proof that this procedure was exercised twice before and I intend to Get Hyundai America involved in this disagreement by sending all the papers and proof that this was done, I am also going to advertise to see if there are any other Victims that have gone through this same rip off and start a Class Action suit against your Dealership and possible Hyundai American.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.