Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1275 Reviews

ReScore Reviews™ (47)

ReScore
Overall Rating 4.5744672/5Overall Rating 4.5744672/5Overall Rating 4.5744672/5Overall Rating 4.5744672/5rating 4.5744672
Original
Overall Rating 2.1489332/5Overall Rating 2.1489332/5rating 2.1489332rating 2.1489332rating 2.1489332
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


LT
Lloyd T.
Schererville, IN
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Oil change
Quick reliable service department
CATHERINE S., Service Manager from Webb Hyundai responded on 05/24/2018

Hello Lloyd,

Thank you for your 5 star rating.  We truly appreciate business and look forward to seeing you on next service visit.


Sincerely,
Katie Sylvester
Service Manager

Anonymous avatar
Verified Customer
Chicago Heights, IL
2015 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Ok service
Service was good, but my car came back with issues that it didn’t go in for.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/24/2018

We will be contacting you shortly to discuss your recent service visit.

Sincerely,
Katie Sylvester
Service Manager

PL
Peter L.
Schererville, IN
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Professional Service for All
Was in for the 22.5K service. Everything went as expected. The service professionals were courteous not only to myself but also to others. Will keep coming back and recommend Webb Hyundai. When it comes time to trade in this is where I will shop, thanks!
CATHERINE S., Service Manager from Webb Hyundai responded on 05/24/2018

Hello Peter,

Thank you for your 5 star rating!  We truly appreciate your kind feedback and look forward to seeing you on your next service visit.

Sincerely,
Katie Sylvester
Service Manager

TF
Terry F.
Dyer, IN
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Oil change
They are friendly and to a great job
CATHERINE S., Service Manager from Webb Hyundai responded on 05/24/2018

Hello Terry,

Thank you for your 5 star rating!  We truly appreciate your business and your kind feedback.


Sincerely,
Katie Sylvester
Service Manager

TH
Temeka H.
Chicago, IL
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Friendly & Fast Service
It’s worth it to travel to this dealership for my car needs. They’re always professional and honest. I don’t feel as if I’m waiting a long time.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/24/2018

Hello Temeka,

Thank you for your 5 star rating!  We truly appreciate your businss and you kind feedback.


Sincerely,
Katie Sylvester
Service Manager

Anonymous avatar
Verified Customer
Saint John, IN
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Very Friendly
They are very friendly and always make sure I understand what work they are going to perform on my car.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/24/2018

Hello,

Thank you for your 5 star rating!  We truly appreciate your business and your kind feedback.

Sincerely,
Katie Sylvester
Service Manager

PA
Peter A.
Hammond, IN
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great quick service
As always the service was quick, great and friendly.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/24/2018

Hello Peter,

Thank you for your 5 star rating!  We truly appreciate your business and kind feedback.


Sincerely,
Katie Sylvester
Service Manager

RM
Robert M.
Gary, IN
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Courtesy of the service’s attendant
I were pleased with my service
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Dana D. from Webb Hyundai responded on 05/21/2018

Thank you for your 5 star rating! We truly appreciate your business and look foward to seeing you on your next service visit ! 


TF
Tonia F.
Hammond, IN
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Great service, As Usual
I took my vehicle in for an oil change and the service was great, as usual.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/21/2018

Hello Tonia,

Thank you for your 5 star rating!  We truly appreciate your business and your kind feedback.

Sincerely,
Katie Sylvester
Service Manager

KR
Kizzy R.
Lansing, IL
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Oil change
Great job!
CATHERINE S., Service Manager from Webb Hyundai responded on 05/18/2018

Hello Kizzy,

Thank you for your 5 star rating!  We truly appreciate your business and look foward to seeing you on your next service visit.




Sincerely,
Katie Sylvester
Service Manager

DP
Delia P.
Highland, IN
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great customer service
Since day one of just shopping around for a car everyone has been great. The young lady that assisted me in the service department was awesome. Once my car was serviced, she came and sat next to me and explained everything that was done to my vehicle. Very satisfied.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/17/2018

Hello Delia,

Thank you for your 5 star rating!  We truly appreciate your kind feedback and look foward to seeing you on your next service visit.


Sincerely,
Katie Sylvester
Service Manager

DG
Donna G.
Highland, IN
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Very good experience
Very helpful maintenance department staff, considerate of your time, lounge area comfortable and clean.
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Dana D. from Webb Hyundai responded on 05/17/2018

Hello, Thank you for your review! We truly appreciate your business.

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Dana D. from Webb Hyundai responded on 05/17/2018

Hello Donna,

Thank you for your review! We truly appreciate your business.

Best Regards,
Dana Douglas
Customer Service Manager


CW
Cora W.
Gary, IN
2009 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great service
Great service
CATHERINE S., Service Manager from Webb Hyundai responded on 05/17/2018

Hello Cora,

Thank you for your 5 star rating!  We truly appreciate your business and your kind feedback.


Sincerely,
Katie Sylvester
Service Manager

Anonymous avatar
Verified Customer
Hammond, IN
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great Work
Great Work
CATHERINE S., Service Manager from Webb Hyundai responded on 05/15/2018

Thank you for your 5 start rating!  We truly appreciate your business.

Sincerely,
Katie Sylvester
Service Manager

MK
Matthew K.
Highland, IN
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
service
Took care of me quickly.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/15/2018

Hello Matthew,

Thank you for your 5 star rating!  We appreciate your business and look forward to seeing you on your next service visit.


Sincerely,
Katie Sylvester
Service Manager

CG
Claunette G.
Highland, IN
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Always A Pleasure
Webb Hyundai is the reason why I'm driving my 1st BRAND NEW car. From the 1st time I came in the staff wasn't nothing but professional and kind. I wouldn't have expected anything different from the service department!! Good job guys and thanks for putting on my license plate, lol!
CATHERINE S., Service Manager from Webb Hyundai responded on 05/12/2018

Hello Claunette,

Thank you for your 5 star rating!  We truly appreciate your business and your kind feedback.


Sincerely,
Katie Sylvester
Service Manager

EE
Edwin E.
Highland, IN
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Quick Fast Service
The service was done quickly I was also kept advised of what was happening in regards to the blades and
battery that was also done with the oil change..
CATHERINE S., Service Manager from Webb Hyundai responded on 05/12/2018

Hello Edwin,

Thank you for your 5 star rating!  We truly appreciate your kind feedback and look forward to seeing you on your next service visit.


Sincerely,
Katie Sylvester
Service Manager

AE
Aundrea E.
Chicago, IL
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Excellent Service Always
I usually walk in for service and always receive the best service, professionalism and haven't experienced long wait time yet... Thanks Webb Hyundai. Keep up the great work!
CATHERINE S., Service Manager from Webb Hyundai responded on 05/10/2018

Hello Aundrea,

Thank you for your 5 star rating!  We truly appreciate your kind feedback and look forward to seeing you on your next service visit.


Sincerely,
Katie Sylvester
Service Manager

GP
Glen P.
Saint John, IN
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Review
:)
CATHERINE S., Service Manager from Webb Hyundai responded on 05/10/2018

Hello Glen,

Thank you for your 5 star rating!  We truly appreciate your business and look forward to seeing you on your next service visit.


Sincerely,
Katie Sylvester
Service Manager

DC
David C.
Lansing, IL
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Service Department
Good quality work, professional staff.
CATHERINE S., Service Manager from Webb Hyundai responded on 05/10/2018

Hello David,

Thank you for your 5 star rating!  We truly appreciate your kind feedback and look forward to seeing you on your next service visit.


Sincerely,
Katie Sylvester
Service Manager