ReScore Reviews™ (44)

ReScore
Overall Rating 4.5454564/5Overall Rating 4.5454564/5Overall Rating 4.5454564/5Overall Rating 4.5454564/5rating 4.5454564
Original
Overall Rating 2.136363/5Overall Rating 2.136363/5rating 2.136363rating 2.136363rating 2.136363
95% Would Recommend
100% Business Response
Latest Review 39 minutes ago
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five Star Customer Service"
Webb Hyundai in Highland, Indiana offers the best customer service in the area. The entire staff is always courteous and professional. In particular, Webb Hyundai employees Justin and Cindi should be recognized for their hard work and dedication. They both exemplify the highest ideals of Webb Hyundai. Thank you again for a wonderful experience!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 01:12 PM
Denise B. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Service was fantastic and employees were wonderful
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/23/2018 12:11 PM
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast"
They gave me all the information I needed to make decisions about the maintenance. They were friendly and provided fast service
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/23/2018 11:21 AM
Tina A. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The whole experience was good."
From walking in to leaving out, was a positive experience.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 11:16 AM
Lamila G. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Longer service hours "
Truly appreciate being able to be fit in last minute. Not having to take off from work..
Thank U
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 07:19 AM
Katherine S. at Webb Hyundai responded on 01/20/2018

Hello Lamila, 

Thank you for your feedback! We truly appreciate your business.

Best Regards, 

Katherine Schreiber
Customer Service Manager

Judy L. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice people to work with"
.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:52 AM
Katherine S. at Webb Hyundai responded on 01/20/2018

Hello Judy, 

Thank you for your feedback! We truly appreciate your business.

Best Regards, 

Katherine Schreiber
Customer Service Manager

Russell R. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service with a smile 😊. "
I’ve been taking my cars to Webb Hyundai for years for service and I’m always very satisfied. Thanks so much!!
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 08:29 PM
Katherine S. at Webb Hyundai responded on 01/20/2018

Helo Russell, 

Thank you for your 5 star review! We truly appreciate your business.

Best Regards, 

Katherine Schreiber
Customer Service Manager

Ronald D. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai Recall"
Nice facility and the one person I dealt with was very courteous.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/19/2018 08:18 PM
Katherine S. at Webb Hyundai responded on 01/20/2018

Hello Ronald, 

Thank you for your review! We truly appreciate your business.

Best Regards, 

Katherine Schreiber
Customer Service Manager

Froylan J. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
We brought two vehicles for oil changes and were advised that it may take 2 hours because they were fully booked. We decided to wait and to our surprise both vehicles were ready within the hour. We appreciated knowing in advance how long it could possibly take.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:39 PM
Katherine S. at Webb Hyundai responded on 01/20/2018

Hello Froylan, 

Thank you for your review! We truly appreciate you business!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Nelly S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service"
Very detailed, efficient and professional.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:36 PM
Katherine S. at Webb Hyundai responded on 01/20/2018

Hello Nelly, 

Thank you for your feedback! We look forward to having you back in service. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Christine P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Very friendly with quick service!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 01:31 PM
Katherine S. at Webb Hyundai responded on 01/18/2018

Hello Christine, 

Thank you for your review! We truly appreciate your business!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service call"
Free oil change was good. Clean waiting area. Friendly people.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:24 AM
Katherine S. at Webb Hyundai responded on 01/18/2018

Hello, 

Thank you for your 5 star review! We look forward to seeing you again in service. 

Katherine Schreiber
Customer Service Manager

Latanya J. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well"
Well
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:20 AM
Katherine S. at Webb Hyundai responded on 01/18/2018

Hello Latanya, 

Thank you for feedback! We truly appreciate your business.

Best Regards, 

Katherine Schreiber
Customer Service Manager

George F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous honest service"
Cindi Lobiela at Well Hyundai was very helpful and thorough is the assistance of getting my vehicle completed
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 04:19 AM
Catherine S., Service Manager at Webb Hyundai responded on 01/17/2018

Thank you George!  We appreciate your feedback and your 5 star review. 

Sincerely,
Katie Sylvester
Service Manager
Paul O. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service&beyond"
5 star relationship during the holidays with a special service to me when I needed help . Efficient, cheerful and timely. Thanks
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 05:00 PM
Katherine S. at Webb Hyundai responded on 01/15/2018

Hello Paul, 

Thank you for your 5 star review! We truly appreciate your business!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied with the work"
Fairly priced for a tire rotation and oil change
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/12/2018 07:09 AM
Katherine S. at Webb Hyundai responded on 01/12/2018

Hello, 

Thank you for your feedback! We truly appreciate your business!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Benjamin C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and professionalism"
Thank you always for your professionalism and Swift service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 05:15 AM
Katherine S. at Webb Hyundai responded on 01/12/2018

Hello Benjamin, 

Thank you for your review! We look forward to seeing you again in service!

Best Regards,

Katherine Schreiber
Customer Service Manager

Verified Customer on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hh"
Jajaj
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:26 PM
Katherine S. at Webb Hyundai responded on 01/12/2018

Hello, 

Thank you for your business and your feedback!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" good service"
Very close to hpme
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/11/2018 04:18 PM
Katherine S. at Webb Hyundai responded on 01/12/2018

Hello, 

Thank you for your reveiw. We look forward to seeing you again in service!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job "
Great job
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 05:44 PM
Katherine S. at Webb Hyundai responded on 01/11/2018

Hello,

Thank you for your business and your feedback!

Best Regards,

Katherine Schreiber
Customer Service Manager

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