ReScore Reviews™ (43)

ReScore
Overall Rating 4.5348856/5Overall Rating 4.5348856/5Overall Rating 4.5348856/5Overall Rating 4.5348856/5rating 4.5348856
Original
Overall Rating 2.1627944/5Overall Rating 2.1627944/5rating 2.1627944rating 2.1627944rating 2.1627944
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Paulette C. on 11/22/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No Wash or Vacuum"
i usually don't go to Webb my usual place is Napleton. When I got my car I was surprised that it was not washed or vacuumed. I usually get this at Napleton w/ a oil change. So after I spent almost $3000 in service I would have expected a wash and vacuum.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:40 AM
Dominique B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Rock Stars"
Efficient service in a timely manner.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:25 AM
Katherine S. at Webb Hyundai responded on 11/22/2017

Hello Dominique, 

Thank you for your 5 star review! We are happy that we are able to provide you with speedy service. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
Excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:11 PM
Katherine S. at Webb Hyundai responded on 11/21/2017

Hello,

Thank you for your review! We look forward to seeing you again in service. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Joseph B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"a"
a
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:50 AM
Katherine S. at Webb Hyundai responded on 11/21/2017

Hello Joseph, 

Thank you for your business and your feedback!

Best Regards, 

Katherine Schreiber
Customer Service Manager

DONNA S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Service"
Great product and great service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:33 PM
Katherine S. at Webb Hyundai responded on 11/21/2017

Hello Donna, 

Thank you for your feedback! We be sure to continue provide great service!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealer service"
Brought my 2015 Sonata in for rear brake service recommended to me by service advisor. He explained that they would clean and adjust the rear brakes to prolong their life. My car was ready in about an hour and I was on my way. Very satisfied with the prompt service and friendly staff!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:05 PM
Katherine S. at Webb Hyundai responded on 11/21/2017

Hello, 

Thank you for your 5 star review! We look forward to seeing you in service again. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Beverly T. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service..."
Once again, another wonderful service experience at Webb..
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 04:37 PM
Katherine S. at Webb Hyundai responded on 11/21/2017

Hello Beverly, 

Thank you for your business and your feedback!

Best Regrads, 

Katherine Schreiber
Customer Service Manager

Jennifer Z. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nearby and efficient "
I enjoyed my first visit.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 03:20 PM
Katherine S. at Webb Hyundai responded on 11/20/2017

Hello Jennifer, 

Thank you for your business! We are glad we were able to make you first visit enjoyable. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Sandra P. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
great customer service
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:41 AM
Katherine S. at Webb Hyundai responded on 11/18/2017

Hello Sandra, 

Thank you for your 5 star review! We look forward to seeing you again in service!

Best Regards, 

Katherine Schreiber 
Customer Service Manager

Migdalia L. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First oil change"
Agent was courteous and service was fast
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 08:54 PM
Katherine S. at Webb Hyundai responded on 11/18/2017

Hello Migdalia,

Thank you for business! We hope to see you again in service!

Best Regrads, 

Katherine Schreiber
Customer Service Manager

Sergio/Monica A. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Excellent Customer service i"
Their customer service is excellent makes me feel good that they took care of me like I was family
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 06:00 PM
Katherine S. at Webb Hyundai responded on 11/18/2017

Hello Sergio/Monica,

Thank you for you review! We look forward to seeing you in service again!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
My oil change didn't take long, since I had an appointment within the next 45 minutes.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:16 AM
Katherine S. at Webb Hyundai responded on 11/17/2017

Hello, 

Thank you for your review! We look forward to seeing you in the future. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Cora W. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job & customer service "
Great job & customer service
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:11 AM
Katherine S. at Webb Hyundai responded on 11/17/2017

Hello Cora, 

Thank you for your business! We will keep up the good work.

Best Regards, 

Katherine Schreiber
Customer Service Manager

Sonja B. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work"
They did a good job I would definitely return
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 10:45 PM
Katherine S. at Webb Hyundai responded on 11/17/2017

Hello Sonja, 

Thank you for your review! We look forward to seeing you again in service. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

James G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Went in for an oil change. Service was done in a timely manner. Friendly and knowledgeable employees.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:50 PM
Ernest H., Service Director at Webb Hyundai responded on 11/17/2017

Thank you James ! We will keep up the good work !

Sincerely
Ernie Hack
Service Director

FRANK F. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service "
I can only use superlatives in describing the great service I've received at Webb Hyundai. Katey and Cindy always do a phenomenal job servicing all 3 of our Hyundai's. Service is always done in a timely manner with the girls always checking for recalls without me having to ask. Both of these ladies were employed at a different Hyundai dealership, and when they left, so did I. It's very difficult finding fair and honest service, so driving 10 minutes more is well worth it. Thanks Katey and Cindy.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:20 PM
Catherine S. at Webb Hyundai responded on 11/16/2017

Thank you so much for the great review Frank! Cindi and I appreciate the kind words.  Always great to see you.

Sincerely,
Katie Sylvester
Service Manager

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional clean and courteous"
New automobile had many questions and service department was patient and answered all inquiries
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:49 PM
Katherine S. at Webb Hyundai responded on 11/16/2017

Hello, 

Thank you for your feedback! We are happy we could be so helpful!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Keisha N. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Webb Hyundai"
Staff is so nice & friendly. They don't make you wait forever and i love the prices
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 10:04 AM
Katherine S. at Webb Hyundai responded on 11/16/2017

Hello Keisha, 

Thank you for you 5 star review! We are happy that we can make your visit pleasent. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Tina N. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always consistent "
Always professional, timely, and consistent
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:55 AM
Katherine S. at Webb Hyundai responded on 11/14/2017

Hello Tina, 

Thanki you for your 5 star review! We will make sure to keep up the good work. 

Best Regards, 

Katherine Schreiber
Customer Service Manager

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
Fast friendly service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:18 AM
Katherine S. at Webb Hyundai responded on 11/14/2017

Hello, 

Thank you for your business and your feedback!

Best Regards, 

Katherine Schreiber
Customer Service Manager

Displaying Review 1 - 20 of 1041 in total