Welches All Vehicle Repair - Ossian

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 288 Reviews )

98% Would Recommend
Latest Review about 3 years ago

Reviews


TH
TED H.
Ossian, IN
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
Fast, friendly and dependable
I love that I am always treated well and not being misled. The guys are so friendly and knowledgable!
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/15/2016

Thank you Ted for the nice review. It is nice as a business owner to know the employees are working like I want them to!


TT
TOM T.
Ossian, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016
Great job
Nice people honest work
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you Tom for the review. You have been a loyal customer for years and I appreciate it!


SR
Steve R.
Ossian, IN
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2016 Category: Service
Steve said they did the work in a timely manner and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/15/2016

Thank you Steve for your review. It is nice to hear we are priced reasonable in our area.


JL
Julius L.
Fort Wayne, IN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2016 Category: Service
Julius said the business was polite, courteous and knew what they were doing.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you for coming from Fort Wayne to us for service. We will always do our best to serve you.


MC
Markus C.
Ossian, IN
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Markus aid this business was really quick and they came to him. That helped him a lot.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

We are glad to pick up your vehicle for service. Thank you for five stars.


JO
JOE O.
Fort Wayne, IN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2016
Five Star Service
Great, quality service at a fair price!
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you Joe for the five star review. The comments mean a lot to me as the business owner.


JG
John G.
Williamson, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016 Category: Service
John said this business is convenient and they have very good service.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

John, thank you for giving us a review. We are always glad to serve you.


LW
Lee W.
Ossian, IN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016 Category: Service
Lee said the service at the business was timely and affordable.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you Lee for the Five star review.


RB
ROBERT B.
Ossian, IN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016
Pleasant service when greeted .
Your work is always completed on time and done right the first time. Fully satisfied .
Joe W. from Welches All Vehicle Repair - Ossian responded on 07/16/2016

Thanks Robert. We appreciate your business.


SG
Steve G.
Ossian, IN
Cadillac DeVille
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/11/2016 Category: Service
Steve said the service he received at this facility was too expensive.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 07/16/2016

Steve, I'm glad you came and talked to Amanda & John about the cost of your tire mount and balance. Thanks for your business.


LG
Lori G.
Indiana
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Spoke with Brian. He said the business does a real good job and the employees take care of the customer. They double check everything and make sure they get the work done.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 07/16/2016

Thank You For the 5 star survey. We appreciate your business!


AR
ALYCIA R.
Ossian, IN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2016
Can always get in for appt and friendly staff
I appreciate welches being in Ossian and close to my home
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you Alycia for you continued patronage. We are glad to serve the local community.


WR
WALT R.
Ossian, IN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2016
Routine
After a few ups and downs we are completely satisfied with the work we received. Great customer service. The ups and downs were mainly our misunderstanding. Satisfied and will go back again.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you Walt for an honest review. We will do our best to communicate better the services recommended. And always feel free to ask questions. We want you to return for future service and be satisfied enough to recommend us to friends and neighbors.


JB
Joyce B.
Ossian, IN
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016 Category: Service
Joyce said this business takes good care of her.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Joyce, we are glad to take care of you and you car.Thank you for the nice review.


OI
Olevia I.
Ossian, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
Olevia said she has never had a problem with this business. They have always done what she wanted done.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you Olevia for your five star review.


CF
Chris F.
Ossian, IN
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
Spoke with Le-Ann. She said everything went smoothly, and they finished on time.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you LeeAnn for the review.


SR
Stacey R.
Indiana
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Stacey said they were great.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you for the five star review.


KB
KELLIE B.
Ossian, IN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016
Jon greeted me by name. Thank you!
good work
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thank you Kellie, Jon is a great employee and glad he could make you feel welcome.


JH
JASON H.
Ossian, IN
Chevrolet Blazer
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/27/2016
Not accurate
Got second opinion and nothing they said was wrong with vehicle was.
Joe W. from Welches All Vehicle Repair - Ossian responded on 06/30/2016

Jason, I'm sorry you were dissatisfied with our estimate. I looked at your history of service on all visits to our location and it appears we only get to do a free inspections on your vehicles with no repairs authorized on any of the visits. You have had 4 vehicles in our Ossian shop with much needed repair. Unfortunately for us we lost all the business you could have given us, for that I'm sad. For you it appears you do not want us to repair your vehicles so I would ask that you please take your vehicles to the place you have your car repaired and allow them to complete the inspections of what your vehicle needs. It is not cost effective for us to inspect your car for free and you have it repaired somewhere else.

Sincerely,
Joe Welches
President


BP
Brad P.
Ossian, IN
RAM Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Brad said they came and picked up his vehicle and changed the oil and did a good job.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 08/12/2016

Thasnks Brad! You rock! So glad you bring you vehicles for service.


Displaying Review 21 - 40 of 288 in total