Mike, I'm so glad you are happy with the alignment. Thank you very much! I am truly sorry about the fingerprints. I will be sure to speak with the technicians so this does not happen in the future. Thank you for letting us know about this. Have a great day!
Jason, I'm not sure of the tow truck driver but I will investigate. thanks for your response and thank you for posting that you would recommend us.
I apologize that the prices appeared to high for your repair. We tried to complete the repairs as cost efficient as we could considering we had to custom manufacture the parts at our business due to non available parts from the dealer or part stores. We also called to receive your authorization before repairs were started. I feel the extra discount at the time of pick up was above the standard considering the repair could not be made without part manufacturing. I do hope you would reconsider recommending us for repairs to others. Thank you for allowing us to repair your ranger.
Welches All Vehicle Repair, President
Thank you for letting us repair your tire and for the YES recommendation for our business. I do apologize for the extra time it took to repair your tire. Hopefully any other repairs will be quick and easy!
Mike, I'm not sure exactly which email you received. I do know, after an appointment is made for any service, a reminder email is sent out to confirm the appointment time and date, this allows us to better plan our repair schedule. It also is a reminder for you the consumer. We do have an option on our website that will allow you to make an appointment, but you would have to schedule it on-line or call us. If we give you an estimate for repairs and they are not serviced the same day you should get a reminder email to call us. Also like this one, to give a review, are the only emails I am aware of being sent out. If any others come to you please stop in and show me. We will do whatever needed to stop any undesired emails . Sorry for any inconvenience.
Sincerely, Joe Welches,President