Welches All Vehicle Repair - Ossian

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 288 Reviews )

98% Would Recommend
Latest Review about 3 years ago

Reviews


RI
Ron I.
Indiana
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Ron said they did a great job. He will be taking his vehicle in for all its repairs.
This review was collected via phone interview by Customer Research Inc.

JS
Jeremy S.
Ossian, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Jeremy said all of the mechanics are really good people.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Indiana
GMC Sierra Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Tom said the service was quick and good. His vehicle got in promptly and serviced efficiently. The price was not over what he had been quoted.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Indiana
GMC Sierra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2016 Category: Service
Jason said the driver that towed his vehicle forgot to take it out of gear and dragged the tires forward. Then dragged them back thinking they were locked. He scuffed the tires a little.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 03/18/2016

Jason, I'm not sure of the tow truck driver but I will investigate. thanks for your response and thank you for posting that you would recommend us.

Joe Welches


RH
REGGIE H.
Zanesville, IN
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016
Can't go wrong with Welches
Welches All Vehicle Repair provides top-notch and friendly service. Great place to keep your cars and trucks rolling. You can trust them to do it right.
Joe W. from Welches All Vehicle Repair - Ossian responded on 03/18/2016

Thanks for the positive comments Reggie! We are privileged to have your family as customers.

Joe


KM
Kent M.
Indiana
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016 Category: Service
Kent said his experience at this business was good.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 03/18/2016

Thanks for the review Kent. It was great to see you in the shop again. Sorry I didn't have a great amount of time to spend catching up on the good stuff!

Joe Welches


DB
Danny B.
Ossian, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2016 Category: Service
Danny said the business fixed his vehicle and everything still works.
This review was collected via phone interview by Customer Research Inc.

JL
Julius L.
Fort Wayne, IN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2016 Category: Service
Julius said he is all around satisfied with the customer service from this business. The employees working the floor are friendly. They know what they are doing, they are respectful and their prices are competitive.
This review was collected via phone interview by Customer Research Inc.

CM
Camron M.
Poneto, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016 Category: Service
Camron said they always treat him well and have always been honest.
This review was collected via phone interview by Customer Research Inc.

RH
Rich H.
Fort Wayne, IN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2016 Category: Service
Rich said this business did everything they said they were going to do, on time and on budget.
This review was collected via phone interview by Customer Research Inc.

SW
Sean W.
Ossian, IN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Sean said they do good work.
This review was collected via phone interview by Customer Research Inc.

RP
Raven P.
Indiana
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2016 Category: Service
Raven said the service done by this business was exceptional but they forgot to top off the engine coolant.
This review was collected via phone interview by Customer Research Inc.

LT
Lisa T.
Ossian, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Lisa said this business does a really good job. She said they fix what needs to be fixed and are reasonable.
This review was collected via phone interview by Customer Research Inc.

MM
Monica M.
Indiana
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Monica said she received good service from this business.
This review was collected via phone interview by Customer Research Inc.

JZ
Jon Z.
Indiana
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Jon said he has always been satisfied with the service provided by this business
This review was collected via phone interview by Customer Research Inc.

KW
Kent W.
Indiana
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016 Category: Service
Spoke with Dawn. She said they were fast and courteous, and the service is good.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 02/12/2016

Thank you for your 5 star rating! We appreciate you business!

Joe Welches


MG
Mike G.
Ossian, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016 Category: Service
Mike said he goes to the business all the time for service.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 02/12/2016

Mike, thanks for your continued patronage. Its a plreasure to service your vehicle. (and listen to some of your stories!)

Joe Welches


BW
Bruce W.
Ossian, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016
Quick friendly efficient
good job
Joe W. from Welches All Vehicle Repair - Ossian responded on 02/12/2016

Thanks Bruce for you business. We want to keep that Century going another century!

Joe Welches


RB
ROBERT B.
Ossian, IN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016
Oil Change
As always quick and reliable service. I have come to expect nothing less from them. Recommend them to anyone for car repairs and service.
Joe W. from Welches All Vehicle Repair - Ossian responded on 02/12/2016

Thank you Robert for the great review. We will always try to be quick and reliable. And thank you for recommending us- that means a lot to me.

Joe Welches


DB
Dennis B.
Ossian, IN
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/02/2016 Category: Service
Dennis said it was good service and they did a good job, but the prices were high.
This review was collected via phone interview by Customer Research Inc.
Joe W. from Welches All Vehicle Repair - Ossian responded on 02/08/2016

Dennis,
         I apologize that the prices appeared to high for your repair. We tried to complete the repairs as cost efficient as we could considering we had to custom manufacture the parts at our business due to non available parts from the dealer or part stores. We also called to receive your authorization before repairs were started. I feel the extra discount at the time of pick up was above the standard considering the repair could not be made without part manufacturing. I do hope you would reconsider recommending us for repairs to others. Thank you for allowing us to repair your ranger.
Sincerely

Joe Welches
Welches All Vehicle Repair, President


Displaying Review 81 - 100 of 288 in total